Stayed at this hotel, lived 1 day, stole all the money. They took 600 dollars with them, stole everything clean. The reception refused to call the police, the hotel manager behaved inappropriately, did not try to solve our problem, but only said that we hid all the time and money ourselves. At the reception, the administrator called all his friends from the store opposite, who interruptedly began to assert that the Hotel was wonderful and apparently we had lost money somewhere along the way or we were hiding it somewhere and mishandled it; to spoil the rating of the hotel.
… More ▾
Stayed at this hotel, lived 1 day, stole all the money. They took 600 dollars with them, stole everything clean. The reception refused to call the police, the hotel manager behaved inappropriately, did not try to solve our problem, but only said that we hid all the time and money ourselves. At the reception, the administrator called all his friends from the store opposite, who interruptedly began to assert that the Hotel was wonderful and apparently we had lost money somewhere along the way or we were hiding it somewhere and mishandled it; to spoil the rating of the hotel. Our friends, who came to our aid, were tried to be kicked out of the hotel, arguing that after 23:00 no one can enter the hotel, because it is closed. We moved here and will never return here, the food is disgusting, the hotel does not have its own kitchen, they bring it ready from a large hotel, but apparently from a very truncated menu. If you want to lose weight - you are here, you can only eat vegetables, there is practically no meat, all desserts are made with oil and fat, they have absolutely no taste.
Review from — vOtpusk.ru
Like
You like
Show other comments …
I chose the hotel based on reviews so that it was small, urban and that there were as few couples with children as possible. In principle, everything corresponded to the reviews, everything was within walking distance. Very convenient location. It appears to have been recently restored. Fairly varied food. Internet is good, no complaints.
… More ▾
I chose the hotel based on reviews so that it was small, urban and that there were as few couples with children as possible. In principle, everything corresponded to the reviews, everything was within walking distance. Very convenient location. It appears to have been recently restored. Fairly varied food. Internet is good, no complaints. Russian speaking staff. On the territory of a small pool. wonderful hotel for a quiet and relaxing holiday.
Like
You like
• 4
Excellent hotel, suitable for youth recreation. Small quiet city hotel with very clean, new and comfortable rooms. Wonderful staff, two Russian-speaking girls at the reception, very hospitable and friendly, always came to the rescue if there were any difficulties and questions. I would like to express special gratitude to the waiters and bartenders, the poor guys, like bees from early morning until late at night, they all run something, put things in order, help the guests, it was really a pity for them, even if they took a weekend! ) It is worth paying special attention to wi- fi works properly, even in all rooms! ) Thank you very much to the Xperia Grand Bali Hotel 4 * and its staff, you made our vacation much better! ) I recommend this hotel, very good and warm impressions about the rest! ).
… More ▾
Excellent hotel, suitable for youth recreation. Small quiet city hotel with very clean, new and comfortable rooms. Wonderful staff, two Russian-speaking girls at the reception, very hospitable and friendly, always came to the rescue if there were any difficulties and questions. I would like to express special gratitude to the waiters and bartenders, the poor guys, like bees from early morning until late at night, they all run something, put things in order, help the guests, it was really a pity for them, even if they took a weekend! ) It is worth paying special attention to wi- fi works properly, even in all rooms! ) Thank you very much to the Xperia Grand Bali Hotel 4 * and its staff, you made our vacation much better! ) I recommend this hotel, very good and warm impressions about the rest! )
Like
You like
• 8
• traveled 7 years ago
The hotel was chosen at random and did not lose. I liked everything - the service, the cuisine, and the walking distance to the beautiful beach, and the people. Hotel. Yes, there are small minuses, such as the fact that the room did not have a balcony and things were dried in the bathroom, and the cleaning could have been better, but these are such trifles that they did not even pay attention to.
… More ▾
The hotel was chosen at random and did not lose. I liked everything - the service, the cuisine, and the walking distance to the beautiful beach, and the people. Hotel. Yes, there are small minuses, such as the fact that the room did not have a balcony and things were dried in the bathroom, and the cleaning could have been better, but these are such trifles that they did not even pay attention to. The staff is responsive, attentive, special thanks to the administrator Elena, who settled us immediately upon arrival, without waiting for 14 hours, explained (and more than once)))) what and how, quickly helped to eliminate minor problems such as the lack of batteries in the TV remote control and the constant availability water in the minibar. Room cleaning always took place in our absence, many hotel workers knew only Turkish, but this did not affect the quality and understanding. Kitchen. The choice of dishes is large, a lot of fruits, every evening dishes from the grill, there was always enough for everyone. Beach. In two minutes, the chic Cleopatra beach with clear turquoise water. We were in the highest season, plus the heat reached 36 degrees, and there was always a place on the sunbeds, umbrellas. In general, we liked everything. Turkey once again pleasantly pleased. Of course, you can find flaws in everything if you look, but I definitely recommend the hotel and hopefully will come back here again.
Like
You like
• 19
We chose the hotel for a long time and meticulously: we needed Alanya, Cleopatra beach, a decent hotel with good food. The choice fell on Xperia Grand Bali: they absolutely did not lose, everything pleased! They placed it in a couple of minutes, there were no Russian-speaking girls at the reception that day, but there was a Turkish woman (she speaks a little and understands the main thing).
… More ▾
We chose the hotel for a long time and meticulously: we needed Alanya, Cleopatra beach, a decent hotel with good food.
The choice fell on Xperia Grand Bali: they absolutely did not lose, everything pleased!
They placed it in a couple of minutes, there were no Russian-speaking girls at the reception that day, but there was a Turkish woman (she speaks a little and understands the main thing).
The receptionist showed the room, checked that everything was working.
Room: clean, stylish, thought out to the smallest detail. In the room shampoo-soap, body lotion, thread-needle, sponge for shoes, tea-coffee-sugar, minibar water-cola-fanta-juice: everything is free. The balcony on the neighboring building disappointed only 1 day, and then we realized that this was the shady side and were even delighted, the room was always cool. The air conditioner was not turned on even once in 14 days.
No noise from the road: both day and night we slept with an open balcony.
I was pleased with the bathroom, a large shower room, 2 types of watering cans in the shower - everything to make the soul happy.
Cleaning: every day, they cleaned well, there was never any sand on the floor ...BUT, the change of towels and bedding was disappointing (stated 1 time in 3 days) = bedding was changed and towels were changed only 2 times in 14 days. Everything was clean with us, but if it is stated, I would like it to change : (
(perhaps this was the only negative for me all the time)
Staff: at the reception there are from time to time 2 Russian girls - this is big +, you can always ask, share something ...The staff is not visible, everyone is friendly, clean, nice to see. .
Separately, I want to say about the waiters, bartenders - the boys are just smart. They only know the basic Russian, they always try to understand...They say hello, they offer you a drink, they clean everything, they wipe it, they smile, they joke, they are insanely positive!
Food: this is the biggest reason to go there and never go back there. Chicken, meat, fish, seafood - everything is always delicious and there is a lot of everything ...
the choice is dizzying: cheese, sausage, greens, vegetables, salads, hot dishes, delicious soups, a varied table of sweets, fruits have always been watermelon, apples, oranges, plums, peaches, apricots and often strawberries and cherries = enough fruit to overeat the whole restaurant ...we never even went to the store, we always overeat in our restaurant!
Cleopatra beach 2-3 min walk, through 3 houses and a park. The beach is clean, sandy, the sea is clean and warm. The park is very well maintained and green, you can sit right on the grass, there are flowers and fountains everywhere. The view of the fortress is breathtaking day and night when it is illuminated : )
I was in Alanya 2 times and I want more, it beckons like a drug with its beach, views : )
Excursions were bought from Jamal (he can be easily found in contact), at a very favorable price = exactly 2 times cheaper than Pegasus. . The quality didn't go down. 1. Hamam is not bad right next to grand bali, 2.
survey - in the evening on jeeps, along paths unknown to tourists (Pegasus will not show this), 3. Jeep safari - just mega positive! ! ! super excursion, take it you won't regret...4. day yacht - beautiful, clear sea, chocolate tan...5. water park 6. demre-kekova - historical, interesting, tiring of course the whole day on the bus, but it's worth seeing, the guide the young man was telling something all the way
Rest was a success for 5+. We will return to Xperia for sure!
The choice fell on Xperia Grand Bali: they absolutely did not lose, everything pleased!
They placed it in a couple of minutes, there were no Russian-speaking girls at the reception that day, but there was a Turkish woman (she speaks a little and understands the main thing).
The receptionist showed the room, checked that everything was working.
Room: clean, stylish, thought out to the smallest detail. In the room shampoo-soap, body lotion, thread-needle, sponge for shoes, tea-coffee-sugar, minibar water-cola-fanta-juice: everything is free. The balcony on the neighboring building disappointed only 1 day, and then we realized that this was the shady side and were even delighted, the room was always cool. The air conditioner was not turned on even once in 14 days.
No noise from the road: both day and night we slept with an open balcony.
I was pleased with the bathroom, a large shower room, 2 types of watering cans in the shower - everything to make the soul happy.
Cleaning: every day, they cleaned well, there was never any sand on the floor ...BUT, the change of towels and bedding was disappointing (stated 1 time in 3 days) = bedding was changed and towels were changed only 2 times in 14 days. Everything was clean with us, but if it is stated, I would like it to change : (
(perhaps this was the only negative for me all the time)
Staff: at the reception there are from time to time 2 Russian girls - this is big +, you can always ask, share something ...The staff is not visible, everyone is friendly, clean, nice to see. .
Separately, I want to say about the waiters, bartenders - the boys are just smart. They only know the basic Russian, they always try to understand...They say hello, they offer you a drink, they clean everything, they wipe it, they smile, they joke, they are insanely positive!
Food: this is the biggest reason to go there and never go back there. Chicken, meat, fish, seafood - everything is always delicious and there is a lot of everything ...
the choice is dizzying: cheese, sausage, greens, vegetables, salads, hot dishes, delicious soups, a varied table of sweets, fruits have always been watermelon, apples, oranges, plums, peaches, apricots and often strawberries and cherries = enough fruit to overeat the whole restaurant ...we never even went to the store, we always overeat in our restaurant!
Cleopatra beach 2-3 min walk, through 3 houses and a park. The beach is clean, sandy, the sea is clean and warm. The park is very well maintained and green, you can sit right on the grass, there are flowers and fountains everywhere. The view of the fortress is breathtaking day and night when it is illuminated : )
I was in Alanya 2 times and I want more, it beckons like a drug with its beach, views : )
Excursions were bought from Jamal (he can be easily found in contact), at a very favorable price = exactly 2 times cheaper than Pegasus. . The quality didn't go down. 1. Hamam is not bad right next to grand bali, 2.
survey - in the evening on jeeps, along paths unknown to tourists (Pegasus will not show this), 3. Jeep safari - just mega positive! ! ! super excursion, take it you won't regret...4. day yacht - beautiful, clear sea, chocolate tan...5. water park 6. demre-kekova - historical, interesting, tiring of course the whole day on the bus, but it's worth seeing, the guide the young man was telling something all the way
Rest was a success for 5+. We will return to Xperia for sure!
Like
You like
• 16
• traveled 13 years ago
Great hotel! Suitable for both couples and families with children. The hotel does not have a territory, but this is not necessary. The city itself is a wonderful place to walk, even in the evening. The beach is a 5-minute walk, sandy, sunbeds are paid, umbrellas are also $ 3 for each, there is a green park along the way, freshly squeezed juice (orange, pomegranate, carrot, banana .
… More ▾
Great hotel! Suitable for both couples and families with children. The hotel does not have a territory, but this is not necessary. The city itself is a wonderful place to walk, even in the evening. The beach is a 5-minute walk, sandy, sunbeds are paid, umbrellas are also $ 3 for each, there is a green park along the way, freshly squeezed juice (orange, pomegranate, carrot, banana ... ) is sold in a small parking lot near the beach - very tasty and boiled corn. The beach is public, so locals often rest there.
If you are eating for the first time, do not take a sightseeing tour and a hammam, because the Damlatas cave, which is shown on the sightseeing tour, is located right on the way to the beach, and you can get to the fortress in 5 minutes by taxi or minibus. And a very good hammam, in which everyone is taken, is located in the building opposite the hotel, called "Alanya Grand Hamam".
Hotel: The hotel consists of 7 floors, five floors are reserved for rooms, the first floor is an all-inclusive restaurant and an a-la-carte restaurant, on the ground floor there is a hammam and a spa. The hotel has an elevator.
There is a swimming pool, but it is not very big, but you can lie down, sunbathe on a small podium with pillows and wicker pedestals. There is something like a jacuzzi near the pool, children usually swim there.
Restaurant: The food is very tasty, everything is fresh. Lots of choice of meats, chicken, beef, turkey, it seems there was even pork. A lot of vegetables, fresh, in salads, stewed, fried. Fruits, we had oranges, grapefruit, strawberries, watermelon, apples, plums. Sweets-biscuits, cakes, figs with honey, various oriental sweets, delicious puddings! Every evening the chef prepared meals over an open fire - yummy!
Room: The room is very comfortable and most importantly everything is new! The bed is very comfortable, beautiful furniture, a small armchair and a table. Plasma TV, 4 Russian channels, one music channel.
Large balcony (not available in all rooms). The bathroom has a large mirror, all plumbing is new. There is a hair dryer. In the shower faucet, simple shower and rain shower shower. There is a fridge that was full. Cleaned every day, towels changed every day too. Plus there is a "Pillow menu" - you can choose a pillow softer or harder!
From the pleasant little things: the hotel has free wi-fi, a luggage room, an electronic scoreboard on which the room number is indicated, information is also displayed there that you need to clean up or "do not disturb" in your room, for this you just need to press the necessary button .
The staff is very friendly, but unobtrusive.
P. S. Be careful with the photographer! : ))) As in any hotel, a scam for money. One photo 4$! He makes dozens of them, it is very difficult to choose only 1-2! : )
We were very pleased with our stay in Grand Bali, we will recommend this hotel to all our friends!
If you are eating for the first time, do not take a sightseeing tour and a hammam, because the Damlatas cave, which is shown on the sightseeing tour, is located right on the way to the beach, and you can get to the fortress in 5 minutes by taxi or minibus. And a very good hammam, in which everyone is taken, is located in the building opposite the hotel, called "Alanya Grand Hamam".
Hotel: The hotel consists of 7 floors, five floors are reserved for rooms, the first floor is an all-inclusive restaurant and an a-la-carte restaurant, on the ground floor there is a hammam and a spa. The hotel has an elevator.
There is a swimming pool, but it is not very big, but you can lie down, sunbathe on a small podium with pillows and wicker pedestals. There is something like a jacuzzi near the pool, children usually swim there.
Restaurant: The food is very tasty, everything is fresh. Lots of choice of meats, chicken, beef, turkey, it seems there was even pork. A lot of vegetables, fresh, in salads, stewed, fried. Fruits, we had oranges, grapefruit, strawberries, watermelon, apples, plums. Sweets-biscuits, cakes, figs with honey, various oriental sweets, delicious puddings! Every evening the chef prepared meals over an open fire - yummy!
Room: The room is very comfortable and most importantly everything is new! The bed is very comfortable, beautiful furniture, a small armchair and a table. Plasma TV, 4 Russian channels, one music channel.
Large balcony (not available in all rooms). The bathroom has a large mirror, all plumbing is new. There is a hair dryer. In the shower faucet, simple shower and rain shower shower. There is a fridge that was full. Cleaned every day, towels changed every day too. Plus there is a "Pillow menu" - you can choose a pillow softer or harder!
From the pleasant little things: the hotel has free wi-fi, a luggage room, an electronic scoreboard on which the room number is indicated, information is also displayed there that you need to clean up or "do not disturb" in your room, for this you just need to press the necessary button .
The staff is very friendly, but unobtrusive.
P. S. Be careful with the photographer! : ))) As in any hotel, a scam for money. One photo 4$! He makes dozens of them, it is very difficult to choose only 1-2! : )
We were very pleased with our stay in Grand Bali, we will recommend this hotel to all our friends!
Like
You like
• 4
Rested with a friend at the end of July 2010. In general, the hotel is nothing. It’s just too boring, so we entertained ourselves in a non-hotel. The rooms are good and I liked the food. The administrators are just awful !! ! Especially the young man !! ! I’m on my own mind. Very large + that the hotel is located in the city center, everything is nearby and on excursions I practically didn’t have to spend money.
… More ▾
Rested with a friend at the end of July 2010. In general, the hotel is nothing. It’s just too boring, so we entertained ourselves in a non-hotel. The rooms are good and I liked the food. The administrators are just awful !! ! Especially the young man !! ! I’m on my own mind. Very large + that the hotel is located in the city center, everything is nearby and on excursions I practically didn’t have to spend money. I liked the SPA salon and the attendant very much. You won’t regret it))
Review from — vOtpusk.ru
Like
You like
• 5
My friend and I stayed at this hotel from 19/07 to 30/07/10. We did not regret for a second that we chose this hotel. Everything was first class: service, food, atmosphere in the hotel. Nice atmosphere, friendly, almost family. Everyone is very friendly, from the hotel staff to the guests. But it's better to choose another hotel, as its main charm is the absence of Russians and the presence of cool German men with sweet faces and tart perfume.
… More ▾
My friend and I stayed at this hotel from 19/07 to 30/07/10. We did not regret for a second that we chose this hotel. Everything was first class: service, food, atmosphere in the hotel. Nice atmosphere, friendly, almost family. Everyone is very friendly, from the hotel staff to the guests. But it's better to choose another hotel, as its main charm is the absence of Russians and the presence of cool German men with sweet faces and tart perfume. Ladies, sorry. Gentlemen - Welcome!
Review from — vOtpusk.ru
Like
You like
Arrived at this hotel on 07.07. 20010 together with my daughter. We took vouchers to this hotel, after reading good reviews! Tour operator Pegasus. The entire small hall was filled with tourists, who meekly waited for 14-00. There was simply nothing to breathe with such humidity and the complete absence of a breeze! I immediately put 20 c.
… More ▾
Arrived at this hotel on 07.07. 20010 together with my daughter. We took vouchers to this hotel, after reading good reviews! Tour operator Pegasus. The entire small hall was filled with tourists, who meekly waited for 14-00. There was simply nothing to breathe with such humidity and the complete absence of a breeze! I immediately put 20 c. u. e. in the passport. The woman at the reception took the money and smiled sweetly. After 14-00 no movement! Representatives of Pegasus are trying to resolve the situation with the settlement, but there was no such thing! There are no rooms at all! They are released only the next day. The administration, of course, knew about this in advance, they just played for time in the hope that the tourists would become more accommodating and simply agree to another hotel! Some (mostly foreigners) agreed completely exhausted! But not the Russians! It's amazing how calmly the lady from the reception behaved, apparently this is a common story for her. . . She threw up her hands and disappeared for a long time! Somewhere around 17-00, the first confirmation came for 4 rooms at the Grand Kaptan 5 * hotel. It's a pity, of course, 20 bucks, but there are more stars! I don't know where they moved the rest, we left first. I want to express special gratitude to the representative of Pegasus Sasha from Volgograd, he supported us. solved the problem and just behaved like a human! Further rest was a success, but that's another story!
Review from — vOtpusk.ru
Like
You like
• 3
Rested from 5.07 to 10.07 in this hotel with a friend. We really enjoyed both the food and the room we stayed in. modern decor, clean and comfortable. fed from the heart. everything is delicious and varied. I really liked that they put their Turkish spices separately, for those who wish. It's a pity there is no animation, it would still be more fun.
… More ▾
Rested from 5.07 to 10.07 in this hotel with a friend. We really enjoyed both the food and the room we stayed in. modern decor, clean and comfortable. fed from the heart. everything is delicious and varied. I really liked that they put their Turkish spices separately, for those who wish. It's a pity there is no animation, it would still be more fun. but separately, you can write for a long time about the guide Alexei. This young man is to blame for everything except him. how they keep such people who are tired of their work. Of course, having visited Kemer, there are differences in rest, it is already more calm here, there are many foreigners. We went to the disco, there is very little space, everything is on top of each other. for a relaxing holiday, this is Alanya, and who loves disco and youth recreation, then Kemer is for sure.
Review from — vOtpusk.ru
Like
You like
• 1
Show more »
