отрицательный опыт-тоже опыт negative experience is also an experience

to be honest, the hotel pulls on a weak C grade. There are certainly pluses, but there are much more minuses. Starting with the administrators (reception), there were problems with communication, because k. do not speak English well. if the hotel accepts guests from other countries, then appropriate measures must be taken. English is an international language, and it turns out that in case of problems, there is a misunderstanding of the claims made. Next is food. Forgive me, but for SUMMER in TURKEY, fruit is very, very scarce. With regards to the variety of other dishes, sadness. the food court was open until 10, provided that this is not a boarding house for the elderly. promised snack bars are not in sight. one on the beach and then before lunch. after 12 comes the end, the lights turn off, TVs (not in the rooms) and there is nowhere even to drink tea or juice. The service leaves much to be desired. Chaise longues by the pool cannot be turned under any pretext (for example, towards the sun), and ALL THE MORE so move from place to place! in my absence, an armchair was taken out of the room, all things were thrown onto the bed, partly on the floor! about the fact that the chair was taken out and on what basis, of course, no one said. Arriving at the reception and explaining the situation, I got into the room, pay attention, a plastic chair. but that's not the point, the question is understanding and attitude towards guests. The work of the animators is pretty boring. the staff dine and rest with the tourists. Pros-close to the sea, room cleaning is normal, a good massage therapist. P. S. This does not quite apply to the hotel, but they flew with the Icarus company (pegas touristic) - if they behave in an emergency with the same indifference, then it’s quite sad