Будьте осторожны!!! Штраф((( Be careful!!! Fine(((

I never write reviews, but after staying at the Club Bayar Beach Hotel Alanya, I decided to. More to warn vacationers, especially with children. Went on a recommendation so I didn't even read the reviews. On June 12.2018, such a situation occurred. I went to the seaside at 4 pm with my youngest child, 5 years old, the eldest (12 years old) stayed in the room. He said he would go for a walk on the territory of the hotel with a friend (he met a boy there) I ordered him not to lose the card from the room - hand it over to the reception. I will return from the sea, I will take a map so as not to look for him. In fact, it turned out quite differently. The son says that he handed over the Emerald card (the girl at the reception). Went for lemonade at the pool bar at the back of the hotel. Then, after some time, he returned to the reception to take the card back. And the Emerald replied that you did not hand over the card, there is none. The child ran to the beach. We returned to the reception together. She insisted on her own (I didn’t give up). We looked in the room. There was no map. Outcome: Pay a fine of $50. I'm shocked. The amount is great. I didn’t know about the fine, we checked in at 2 am. They gave a printout with the rules and prices for services, fines for others. There is not a word about that. Ask: is the camera working? . Emerald, says - NO. Maybe the card will be returned, who will find it. In the evening I spoke with the manager of the hotel. He said. that the camera works - let's see. I'm in tears, upset. Emerald tells the manager - She has the flu. Here she is crying. Bullying all the way. I contacted the guide Kilit Global. Explained the situation. She resolved the situation. day, so that we paid a fine of $ 30 (it’s good that I left it to pay for insurance, after all, I went alone with the children). As a result, they did not look at the camera. Even though I have come and asked several times. The answer is no, they didn't. And the last days of rest were already not in joy. Then, when I handed over the card from the room myself, and then came to take it back, there was an unpleasant joke on the part of the manager - like there is no card (with a sneer). But I was no longer in the mood for jokes. The negative residue from the rest remained. Be careful! Other tourists on the beach talked about the fines for a soiled towel, for taking food out of the dining room. I think that the motto of the hotel is How to make money on fines!! ! I do not recommend you stay in this hotel.