Dirt and rudeness

Written: 1 august 2018
Travel time: 20 — 29 july 2018
The hotel is not even 3*. The ticket was bought for all inclusive, but it turned out to be OFF : ) The first question was with the settlement. I bought single occupancy. At the reception, they put me before the fact, they say they do not have enough rooms and therefore I will be settled with a girl. Somehow I defended my rights, but the mood was immediately spoiled. I was settled later than it was written in the contract. Settled in a dirty room!! ! Hair and sand on the pillow! The bathtub is also not cleaned from the previous tenants: an overflowing trash can and started bath accessories! I called the cleaners and they cleaned everything in front of me. The balcony door didn't close. For 9 days my room was never cleaned! There was no hot water in the evening. I received the bath towel only on the 4th day. Argument: finished clean! It is useless to leave a request at the reception, they simply ignore it!! ! The attitude towards tourists is boorish! As for food: there was practically nothing! 1-1.5 hours before the end of lunch and dinner, the chicken could end. Cucumbers and tomatoes are in short supply! Their argument: we bought for 200 tourists, but 300 people settled. This is fine? ! Fruit is also a problem! For 3 days we were given only sour plums. Then there were small, not tasty apples. On day 5, a watermelon appeared. But if you do not have time to take from the first batch, then they might not have brought the second. In general, in the hotel every day, one of the tourists quarreled with the staff on certain issues. Wi-Fi in the hotel does not catch. Even at the reception. Every day a joint on a joint! The only plus of this hotel is its convenient location to the sea and a good beach.
Translated automatically from Russian. View original