Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
8.0
Good evening! This hotel does not deserve a single star!
I'll start in order: We rested together with my husband in late July-early August 2018. After reading bad reviews, we drove with the idea that people are slandering the hotel and everything can't be THAT bad! Upon arrival, we realized that all the reviews that were written about this hotel are TRUE !!!
We arrived at night, tired, because
we got from the airport by transfer for 4 hours, upon arrival we were told that there were no rooms available and they took us to check into a completely different hotel nearby called the Glaros hotel, there was simply no strength to figure out why we were not settled in our hotel, the room in which we were settled was simply in a terrible state: Dirty, the bed linen was all stained and smelled bad, the plumbing was barely breathing, the bed had a terrible mattress, after which the whole back ached, there was not even toilet paper (((We didn’t clean it at all, only in the morning when we were at the reception they went down and gave us some money and deigned to get out ((Then we also found a huge COCKROACH in the room !! ! Photo is attached) The air conditioner in the room barely worked, there was always no light ((And despite all this, we are not picky people at all, but even for us it was too much! We asked our guide at the hotel to move us to our room, which we booked, to which we were told there were no places!
As we understood, they are relocating everyone to other hotels, because all the tourists complained. But everyone went to the Kleopatra moon Suit Hotel itself.
Now about the most tragic part for me, this is about nutrition ((We are not picky again, I repeat) Also, after reading the reviews that there is not enough food and variety, I thought they were exaggerating))) BUT again everything turned out to be true, to my regret (((It is located this undining place on the street, in the heat, where a lot of cats run around the tables, lick the plates that they don’t have time to clean, there are no cooks, as such, they are served, some guys, “boys from the yard” without hats, gloves, smoke! and at the same time Forks and plates were constantly missing! ! Food for lunch and dinner was: rice, instant mashed potatoes like Rolton and chicken, which was either over-salted, or spoiled, or it was not enough at all! Cucumbers, tomatoes, we rarely saw , because
they quickly ended, there were apples from fruits, which also quickly ended, one of the days there was a watermelon, which also ended quickly, in the bar, apart from beer and local fanta, there was always nothing either. I have every day after eating them, or because of the terrible unsanitary conditions, my stomach hurt, I felt sick. The service staff, if you can call them that, simply laughed at questions about clean dishes, lack of forks, or lack of food. Drinking water! ! was also missing!
Of course, we paid not that much money for the ticket, but at least elementary things, such as: a clean room, light in the room and fresh food should be! The result was a ruined vacation! If it were not for Cleopatra Beach, which was in a convenient location, not far from the hotel and there are many places to walk near the hotel, it would be generally sad.
Summing up: Read the reviews of the hotel you are going to, everything is true! ! don't make our mistakes
I'll start in order: We rested together with my husband in late July-early August 2018. After reading bad reviews, we drove with the idea that people are slandering the hotel and everything can't be THAT bad! Upon arrival, we realized that all the reviews that were written about this hotel are TRUE !!!
We arrived at night, tired, because
we got from the airport by transfer for 4 hours, upon arrival we were told that there were no rooms available and they took us to check into a completely different hotel nearby called the Glaros hotel, there was simply no strength to figure out why we were not settled in our hotel, the room in which we were settled was simply in a terrible state: Dirty, the bed linen was all stained and smelled bad, the plumbing was barely breathing, the bed had a terrible mattress, after which the whole back ached, there was not even toilet paper (((We didn’t clean it at all, only in the morning when we were at the reception they went down and gave us some money and deigned to get out ((Then we also found a huge COCKROACH in the room !! ! Photo is attached) The air conditioner in the room barely worked, there was always no light ((And despite all this, we are not picky people at all, but even for us it was too much! We asked our guide at the hotel to move us to our room, which we booked, to which we were told there were no places!
As we understood, they are relocating everyone to other hotels, because all the tourists complained. But everyone went to the Kleopatra moon Suit Hotel itself.
Now about the most tragic part for me, this is about nutrition ((We are not picky again, I repeat) Also, after reading the reviews that there is not enough food and variety, I thought they were exaggerating))) BUT again everything turned out to be true, to my regret (((It is located this undining place on the street, in the heat, where a lot of cats run around the tables, lick the plates that they don’t have time to clean, there are no cooks, as such, they are served, some guys, “boys from the yard” without hats, gloves, smoke! and at the same time Forks and plates were constantly missing! ! Food for lunch and dinner was: rice, instant mashed potatoes like Rolton and chicken, which was either over-salted, or spoiled, or it was not enough at all! Cucumbers, tomatoes, we rarely saw , because
they quickly ended, there were apples from fruits, which also quickly ended, one of the days there was a watermelon, which also ended quickly, in the bar, apart from beer and local fanta, there was always nothing either. I have every day after eating them, or because of the terrible unsanitary conditions, my stomach hurt, I felt sick. The service staff, if you can call them that, simply laughed at questions about clean dishes, lack of forks, or lack of food. Drinking water! ! was also missing!
Of course, we paid not that much money for the ticket, but at least elementary things, such as: a clean room, light in the room and fresh food should be! The result was a ruined vacation! If it were not for Cleopatra Beach, which was in a convenient location, not far from the hotel and there are many places to walk near the hotel, it would be generally sad.
Summing up: Read the reviews of the hotel you are going to, everything is true! ! don't make our mistakes
Translated automatically from Russian. View original
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