Expected a little more

Written: 4 july 2017
Travel time: 24 june — 2 july 2017
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
After reading great reviews, plus recommendations from friends, I flew to this hotel with peace of mind.
Disappointment occurred during the settlement. The air conditioner in the room blew directly on the bed. and since we were with a child of 2.5 years, this option was excluded. When they asked to replace it, they received 3 refusals that there were no rooms, but we would not live in it either. After talking with the manager, we were given a room with central air conditioning.
Just about cleaning the rooms. For a week the bed was not changed. Every day there were not enough towels, then soap, then shampoos and gel in general. Sink and toilet washed once. The rooms look better in the photo. There is no Internet in the rooms, if someone needs to be contacted for work, you have to go to the pool or to the reception.
There is also no kettle in the room - 5 * hotel ???
Further, all the pluses. The territory of the hotel is chic, right bot. sad.

The food and service in the restaurant and bars is very good. Quite varied both in the afternoon and in the evening, and meat and fish, fruits in abundance. Not enough diet food for kids.
The beach is good, the pool is large, but you have to take places. On the day of check-in, we came to the beach and barely found 3 sun loungers, because. 50% are occupied with towels, and people didn’t come before lunch. The same picture near the pool.
Excellent animation, the guys entertain everyone wonderfully, very interesting.
Next, I want to submit my video.
Look at the beauty of the territory
https://youtu. be/jl_Xc-j2B5I
Translated automatically from Russian. View original