Terrible housekeeping and check-in and much more

Written: 23 may 2018
Travel time: 16 — 23 may 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 3.0
Food: 7.0
Amenities: 9.0
This hotel was highly recommended to us and I sincerely regret coming here.
Firstly, we asked to be given rooms in one area of ​ ​ the hotel or at least in one building (they took 3 rooms) as evilly they gave us in 3 different parts of the hotel
But it's still flowers.
Of the 7 days, only 4 days were cleaned, and that was not very good - dirty floors and bedding, as I understand it, is the norm for this hotel. Twice we were not given towels at all - from the word at all. We take a shower and understand that there are no towels at all. We call the reception - yes, they will bring it now. As a result, you yourself need to go look for towels
The floors are not washed at all, the minibar is filled only if you call 3-4 times.
Yes, the area is beautiful and the beach is great. But the service is terrible
They haven't given us any snacks yet. It turns out that you need to warn them in advance (for the first time I’ve heard of this at all) I’m just shocked

I also want to say about the beach area - very dirty. The tables are never cleaned at all and the beds are also very dirty.
The food is good - but the choice is small. Seafood once or twice a week. Grilled meat is not tasty at all
Wouldn't recommend the hotel - there are better options
Translated automatically from Russian. View original