Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
2.0
Cleanliness:
5.0
Food:
2.0
Amenities:
6.0
We rest with a family with two children (13 years old and 4 years old) at the hotel from May 31 to June 12.2018. First impression: everything is great! - the room corresponds to our ideas, the area is clean, large, excellent kids club...And then some big cons!!!
1. The service in the restaurant (and breakfast, lunch and dinner is only in one restaurant, with the only entrance to the entire hotel! ) is ugly. It is not possible to find a free table from the first round. Then the search for cutlery, napkins, etc. begins. The hotel is full, the waiters do not have time to set tables, change tablecloths. Dishes are a separate issue...It's just dirty. My husband ordered whiskey in the evening, took a sip, put the glass down - there was a distinct spot of something white at the bottom ...The evening was ruined. Spoons, plates, etc. were changed several times for the same reason.
2. Power - on a solid "3". Of course, they did not remain hungry ...But there is no talk of at least some kind of diversity. The little daughter chose rice every lunch. Just rice.
Not every adult will be happy with boiled beef, and even a child ...Boiled broccoli, sausages, steamed chicken cutlets are on the children's menu. Everything. About the same every day. And the queues ...- this is generally akin to the Soviet era of complete shortages. At the moment the restaurant opens for dinner, people are ready to trample each other in a dash to the coveted distribution tables!
3. Children's club - since the children still visited this institution, we put "4". But out of a dozen animators, one or two girls evoke sympathy and trust, the rest just smile stiffly, greeting, doing their job.
4. A separate huge minus is the hotel guide - Rasul (Resul Muharrem). Three times they tried to find him. To no avail. He showed no interest in working with us at all. With a trip to Antalya for shopping, he simply deceived, on the day of this very trip he stopped answering calls / messages.
All he wants from tourists is to get early seat reservations on the plane for $25 per person, vip access and lounge seats for $49 per person. And it was on the first day and the first and only offer from him. Disgusting guy!
5. Well, the tour operator Anex Tour itself is just awful! We do not recommend to anyone! Don't fall for their tours! This is money thrown away! And ruined vacation
1. The service in the restaurant (and breakfast, lunch and dinner is only in one restaurant, with the only entrance to the entire hotel! ) is ugly. It is not possible to find a free table from the first round. Then the search for cutlery, napkins, etc. begins. The hotel is full, the waiters do not have time to set tables, change tablecloths. Dishes are a separate issue...It's just dirty. My husband ordered whiskey in the evening, took a sip, put the glass down - there was a distinct spot of something white at the bottom ...The evening was ruined. Spoons, plates, etc. were changed several times for the same reason.
2. Power - on a solid "3". Of course, they did not remain hungry ...But there is no talk of at least some kind of diversity. The little daughter chose rice every lunch. Just rice.
Not every adult will be happy with boiled beef, and even a child ...Boiled broccoli, sausages, steamed chicken cutlets are on the children's menu. Everything. About the same every day. And the queues ...- this is generally akin to the Soviet era of complete shortages. At the moment the restaurant opens for dinner, people are ready to trample each other in a dash to the coveted distribution tables!
3. Children's club - since the children still visited this institution, we put "4". But out of a dozen animators, one or two girls evoke sympathy and trust, the rest just smile stiffly, greeting, doing their job.
4. A separate huge minus is the hotel guide - Rasul (Resul Muharrem). Three times they tried to find him. To no avail. He showed no interest in working with us at all. With a trip to Antalya for shopping, he simply deceived, on the day of this very trip he stopped answering calls / messages.
All he wants from tourists is to get early seat reservations on the plane for $25 per person, vip access and lounge seats for $49 per person. And it was on the first day and the first and only offer from him. Disgusting guy!
5. Well, the tour operator Anex Tour itself is just awful! We do not recommend to anyone! Don't fall for their tours! This is money thrown away! And ruined vacation
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …