Больше не поедем We won't go again

The first impression was spoiled by the absence of the promised wellcome set and an incomplete set of accessories in the bathroom, for which we had to call the reception. True, after that bring quickly.
The choice of food in the restaurant is good, the food is mostly delicious. But you can wait a long time for waiters to order drinks. And then your order too. In general, there was an impression that the hotel staff is prejudiced against Russian-speaking tourists and sees in everyone a potential rowdy alcoholic. Russian is understood by almost all hotel staff, but the speed and courtesy of service will be twice as high if you speak English with the staff. You, as Russians, will be closely watched by the security guards. At the same time, Germans and Finns drunk in the trash, stuffing people in a disco and interfering with everyone around, said goodbye to everything and did not make any remarks.
They cleaned so-so, in the bathroom, for example, after cleaning they left garbage. In general, I was unpleasantly surprised by the smell of either dampness or mustiness from the bathroom, and the bedroom stank if you left the door open for a while. Blankets, despite the heat, are downy in the rooms, but there are no lungs.

According to the brochures, and at first glance, the hotel is excellent. But the service canceled out all the good impressions.