Terrible hotel with terrible service!

Written: 16 august 2021
Travel time: 5 — 14 august 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 4.0
There is no 5 * hotel nearby, the elevator is dirty, you go up to the floor, a terrible stench from cleaning products, the carpet is old and covered in heels, the walls are all scuffed, there is dust in the room, the floor is all scratched, fungus, rust in the bathroom! The door to the balcony opens but closes with difficulty!! ! Mattresses are something worse only in trains, the condition of the bed is a train!!!! ! Pillows - old, crumpled . . The door in the safe is broken... When you leave the hotel on the territory, the door opens with difficulty, it jams, a terrible stench from smoking Turks who take photographs, in addition to them, the guests themselves also smoke, you go in and out - the stench and pillar of smoke!! ! Towels are given out on cards, you also rent... as a result, you came to work as a towel porter... towels are not individually packed, at that time! Beach chair mattresses are dirty!!
At the entrance to the "dining room" there is a sanitizer - even if you press 3 times, you will not have enough to treat your hands ! ! Savings - horror! ! Similarly, on the floors, 80% of the time there is simply no antiseptic !! ! Then everyone puts 50% of the food on their own, that is, if I sneezed and picked up the device, everyone takes it after me !! ! and so on in a circle... all the guests without masks, although it would be logical where a crowd of people put them on, and when you sit down at the table, before a meal - take them off, as they do in normal hotels! but why the hotel saves on everything!!! ! there are no alcohol wipes on the tables, the staff - many are simply without masks... especially those who are in blue or red T-shirts with the logo of the hotel, what to talk about, called the manager from the guest relay - and he is without a mask, how is it?????
Audibility in the rooms - no words!! ! You can hear everyone who coughs on the floor below, above, left or right...

On the non-smoking floor, they smoke in the rooms and on the balconies, the windows are so cheap or old, all the stench comes into the room from the neighbors, the stink is really impossible to ask when checking in if the guests smoke and where to settle them ???
At 22:45 in the next room they begin to repair the air conditioner, the noise is on the floor of the floor, it lasts half an hour, support at number 7777 picks up the phone from the 4th time, after calling them nothing happens!!! ! baby woke up!!
at 00:47 you can hear how people walk in the corridor, the doors slam like in a compartment - the child shudders ! ! . .
Cleaners burst into the room when you are on fire do not disturb and without a mask!!!!
Cleaning is terrible, sometimes they can not clean at all for 2 days !!
Many of the staff don't even speak English!
When registering, the miracle at the reception did not even bother to enter the correct dates of birth, I had to run down again to get myself the opportunity to use the Internet, and it is also terrible here, very often you have to re-log in - 2021 is in the yard . . /
Back in the 90s, Turks walk around the pool with a monkey and offer photo-savages!! ! Women walk around in the same way and offer to buy fur coats and leather from them, you feel like you are in the market...
No non-smoking areas!! ! the children's pool can sit underdeveloped who smoke near their own and other people's children, no one controls it!!
Umbrellas near the pool also have to be opened by ourselves - such a service, and most of the umbrellas are simply broken, the sunbeds are not washed and not processed!! ! In the hotel anti-covid measures are equal to zero! ! The playground is terribly dirty and all broken! ! Animation for children - None! ! Animators well, very sad!
Food is a whole different story. .
Upon entering the dining room, it stinks of sour. . .
The stench is coming from the Staff Only room, this stench will spread throughout the dining room, there is no other name for this place, dairy products are supposedly spoiled, complete unsanitary conditions....

The quality of the products leaves much to be desired, the cheeses are weathered, the dishes are undercooked, undercooked, moths fly in the bread!! ! All food is the same type, onion rings for breakfast, lunch and dinner! ! Every day, pasta and buckwheat, a lot of fried meat, often raw meat, scrambled eggs in the morning - 85% of it is just burnt!
Fruits: Melon - green, Plum and Peaches 90% green! ! instead of fresh - juice dilutions !! ! Coffee powder!
Positive reviews are written by themselves, all bad reviews are covered by good ones, but if you read them, you can immediately see that this is nonsense)
Translated automatically from Russian. View original