Terrible service

Written: 28 august 2017
Travel time: 16 — 26 august 2017
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 2.0
Food: 7.0
Amenities: 6.0
I'm not used to complaining, but it just boiled here! The hotel is not bad, well-groomed territory, good beach, delicious cuisine, but all these pluses are blocked by the service, which is simply terrible!! ! Having seen a lot of hotels, I met such a boorish attitude of the staff for the first time!! ! The reception is rude, the restaurant is rude, the room is not cleaned!! ! At the reception, when we decided to make a remark about the fact that at 19:00 our room had not yet been cleaned, we were told that if something does not suit us, relax in another hotel !!!! ! The safe didn't work, the hair dryer didn't work, there was no wifi, there was mold in the bathroom!! ! I won't go to this hotel again and I don't recommend it to others!
Translated automatically from Russian. View original