Good hotel.

Written: 8 july 2019
Travel time: 23 june — 5 july 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 10.0
Cleanliness: 9.0
Food: 10.0
Amenities: 10.0
I rested with my family (wife and boys 14 and 4 years old) in June-July 2019, duration 12 nights.
Tui Magic Life Waterworld 5 * was chosen by my wife after a long search for a good hotel, after reading a lot of reviews about different hotels. Kemer fell away due to rocky beaches; Alanya - because of the long drive from the airport. We considered hotels in Belek or Side with infrastructure for children and a large area for evening walks.
The territory is really large, but quite confusing: the paths are not all perpendicular, but winding between buildings and hills. The first couple of days we strayed, but then we got our bearings. By the way, a direct path to the sea, and not along the path around the pools, was found only after a week of rest. I will not describe the territory for a long time, you can read it in other reviews, so I will try to write only what I paid attention to.

Since there were four of us, we booked a two-room Family Village. The bedrooms are small but cozy, TV in both rooms, 6 Russian channels. We lived on the ground floor, so instead of a balcony there was a small terrace with access to the garden. Balconies and terraces have clothes dryers, tables and chairs. There are two dispensers in the shower cabin: shampoo and shower gel. For each guest there are slippers, a bathrobe can be requested. We asked for a kettle in the room, they immediately brought it without payment, tea and sugar for the evening can be taken at the restaurant. Cola, Pepsi and mineral water in the minibar. The minibar is not replenished, but water can be taken in the required amount in the refrigerator at the reception.
We arrived at 10 o'clock in the afternoon, so our room was not yet ready. We were offered to go to have breakfast for now, use any hotel services on site or wait at the reception, drink tea, coffee or cold drinks. We had to wait about 1.5 hours, settled closer to 12 o'clock. When checking out, we asked for an extension the day before, we were allowed to extend until 15:00 (for 3 hours) for 28 euros. No more allowed, because other guests were supposed to drop into the room in the evening. And again for 1.5 hours we just sat on the sofas at the reception, the bus picked us up at 16:30.
The hotel has a lot of staff who speak Russian: at the reception, in restaurants, on the territory (many seasonal workers from Kazakhstan). Guests at the hotel (judging by their language) are approximately in the following proportion (not by country of residence, but by language of conversation): German speakers - 60-65%%, Russian - 15-20%, English, Polish, Ukrainian, some other, either Czech or Slovak.
There is wi-fi throughout the territory, it takes even on the beach, but in some places it is sometimes weak.
The pool and beach bars close in the evening. But the All inclusive bar in the central six-story building is open until 24 hours. You can also drink tea and coffee during the day at the reception, where there are vending machines.
Swimming pools: there are family and children's pools of different depths; relaxation pool for adults; indoor pools in two three-story Annex buildings; swimming pool in the water park, in the spa center. The water park has several different slides with a children's area. Loungers near the pools and on the lawns and lawns are enough.
The beach is huge, there are a lot of sunbeds. On the beach you can ride a banana boat, water skiing, canoeing for free. There are various outdoor sports.

For children there is a zoo with rabbits, chickens, ducks, pigeons. A couple of turtles, hedgehogs, at least one squirrel lives on the territory. There is a children's area with swings and slides, there is also a kids club. Children's areas are covered with awnings from the sun. Nearby - children's animation in the evening. There is a paid play area with machines and electric cars (10 minutes drive - 5 euros).
But performances are rarely held in the amphitheater.
The food in the restaurant is quite varied. Enough and main dishes and sweets. Watermelon, melon, cherry, peach, apple, plum, banana - all without measure. For children there is an additional children's room with a children's menu in the restaurant. But there is one BUT: chicken, turkey and beef liver are cooked quite tasty, but beef meat, both in large pieces and in chopped-chopped form, is always tough, there has never been soft beef. This is either old beef, or cooked quickly, not allowing the meat to fry.
Wine in the restaurant for lunch and dinner: white, rose, red. Beer in the restaurant and bars - light Efes. Near the restaurant there is a booth where they make three types of ice cream (chocolate, strawberry, vanilla), but not very tasty, cheap. Good ice cream can be bought for 2 - 2.5 euros in the evening at the amphitheater.
Here you can read about the hotel from the tour operator:
https://www. tui. ru/hotel/europe-turkey-belek-belek__center-tui__magic__life__waterworld/
Minuses:
1) The hotel is located away from the village, so there is nothing outside the hotel.
2) The cleaning in the rooms is not of high quality, in the corner under the bedside table, all our vacation, some clothes from past guests (either socks, or a T-shirt) were lying around. We all waited for the maid to see it and clean it up, but the rags lay untouched.
3) Condensation was dripping from the air conditioner in the room in the corridor at the door, forming a puddle. The called mechanic could not eliminate the dripping, so we just put a towel in there, the maid replaced it for us every day. It didn’t bother us, but the laminate began to swell from moisture. At the end of the season, they will have to repair the floor in the room.

4) On the website of the tour operator it is indicated that smoking is prohibited throughout the hotel, but in fact it is restricted to closed areas only. People smoke outside everywhere: pool and beach bars, outdoor restaurant terrace, on the go, on balconies. I myself can smoke sometimes and I even like the smell of good tobacco. But some people smoke such rubbish that it's just disgusting to breathe.
In general, the hotel is good, the territory is large, the food is tasty and satisfying, the beach is huge, there are enough places. We did not regret that we had a rest in this hotel.
Translated automatically from Russian. View original