Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
3.0
Cleanliness:
5.0
Food:
5.0
Amenities:
3.0
The previous 2 times we rested at Magic Life Waterworld. And at first they were even upset that they could not find this hotel again. And what a joy it was when, scrolling through the list of offers, we saw familiar photos of our favorite hotel, but with a different name, we bought tickets without a shadow of a doubt, which we were incredibly happy about.
I’ll say in advance that the rating of the hotel on the resource really corresponded to the quality of the service that it provided, namely, a huge and well-groomed green area, a nice comfortable room, many pools, restaurants and bars, a huge sandy beach with a large water area and free of charge water entertainment (banana, tablet, canoe, and for an additional fee such as a parachute, sea catamaran, etc. ), and all this with a high level of TUI service. Yes, there were certain flaws, for example, that the rooms in some buildings should be refreshed, but in general this picture did not really spoil due to all of the above.
What are we facing this time?
As it turned out, we arrived on the opening day of the hotel in the "post-quarantine period", the hotel was not ready to fully receive guests.
Terrible living conditions in the room: we were settled in the main building, upon arrival it turned out that the air conditioner was not working, they called the technician, the fan hummed. As it later turned out, it was only a fan, there was no air conditioning in the room, and therefore it was terribly uncomfortable and stuffy for the first few nights, it was impossible to sleep. On the third day, the technician did set up the air conditioner, but it lasted exactly 1 day. As a result, on the 4th we changed the room and moved to another building, where the air conditioner did work.
Unprepared beach infrastructure:
1) initially there were 5, at most 10 umbrellas on the beach, and that's it. This next week, the staff will begin to fully unfold the umbrellas for visiting tourists;
2) wooden bridges for passing to the sun loungers in a terrible state, falling boards at every step, it is impossible to go with a baby stroller;
3) a clogged drain on the islands for rinsing the feet, where a bath was constantly formed;
4) old holey straw umbrellas through which the sun's rays easily break through.
The quality of service and food in the restaurant. I’ll make a reservation right away that we are not talking about a new system for dispensing food when staff gives out food, which is quite reasonable in the conditions of “covid”.
1) a poor choice of meat and fish, which entailed long queues;
2) a constant lack of waiters for service, in the first days, in principle, you might not be approached.
The contingent of tourists. Previously, Magic Life was famous for the fact that the vast majority of tourists were Germans, Austrians and other Europeans. Now - 90% are Russians, with all the consequences, starting with the morning "clogging" of sun loungers with personal belongings, showdowns for literally a place in the sun on the beach, restaurant, etc.
Water activities, previously included in the price, are now paid.
Moreover, every day obsessive managers walk between sunbeds and offer their bananas with pills for money.
Summing up:
1) Was the holiday worth that kind of money? Definitely not. A fair price - 2 times lower than the one stated by the new owner of MP Hotels. The service, as well as the state of the infrastructure, is clearly not 5 stars, with the current state of service - no higher than 3.
2) Of the remaining pluses, it is worth highlighting the large beach and the beautiful sea.
3) Will we go to this hotel next time? Definitely not.
Verdict: 3 out of 10, bad.
I’ll say in advance that the rating of the hotel on the resource really corresponded to the quality of the service that it provided, namely, a huge and well-groomed green area, a nice comfortable room, many pools, restaurants and bars, a huge sandy beach with a large water area and free of charge water entertainment (banana, tablet, canoe, and for an additional fee such as a parachute, sea catamaran, etc. ), and all this with a high level of TUI service. Yes, there were certain flaws, for example, that the rooms in some buildings should be refreshed, but in general this picture did not really spoil due to all of the above.
What are we facing this time?
As it turned out, we arrived on the opening day of the hotel in the "post-quarantine period", the hotel was not ready to fully receive guests.
Terrible living conditions in the room: we were settled in the main building, upon arrival it turned out that the air conditioner was not working, they called the technician, the fan hummed. As it later turned out, it was only a fan, there was no air conditioning in the room, and therefore it was terribly uncomfortable and stuffy for the first few nights, it was impossible to sleep. On the third day, the technician did set up the air conditioner, but it lasted exactly 1 day. As a result, on the 4th we changed the room and moved to another building, where the air conditioner did work.
Unprepared beach infrastructure:
1) initially there were 5, at most 10 umbrellas on the beach, and that's it. This next week, the staff will begin to fully unfold the umbrellas for visiting tourists;
2) wooden bridges for passing to the sun loungers in a terrible state, falling boards at every step, it is impossible to go with a baby stroller;
3) a clogged drain on the islands for rinsing the feet, where a bath was constantly formed;
4) old holey straw umbrellas through which the sun's rays easily break through.
The quality of service and food in the restaurant. I’ll make a reservation right away that we are not talking about a new system for dispensing food when staff gives out food, which is quite reasonable in the conditions of “covid”.
1) a poor choice of meat and fish, which entailed long queues;
2) a constant lack of waiters for service, in the first days, in principle, you might not be approached.
The contingent of tourists. Previously, Magic Life was famous for the fact that the vast majority of tourists were Germans, Austrians and other Europeans. Now - 90% are Russians, with all the consequences, starting with the morning "clogging" of sun loungers with personal belongings, showdowns for literally a place in the sun on the beach, restaurant, etc.
Water activities, previously included in the price, are now paid.
Moreover, every day obsessive managers walk between sunbeds and offer their bananas with pills for money.
Summing up:
1) Was the holiday worth that kind of money? Definitely not. A fair price - 2 times lower than the one stated by the new owner of MP Hotels. The service, as well as the state of the infrastructure, is clearly not 5 stars, with the current state of service - no higher than 3.
2) Of the remaining pluses, it is worth highlighting the large beach and the beautiful sea.
3) Will we go to this hotel next time? Definitely not.
Verdict: 3 out of 10, bad.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Terrible hotel, especially for guests with small children!
- Hotel deteriorated with change of ownership
- Good hotel.
- Return visit to the hotel after a year.
- Adventure and drive!
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