Отель классный, но питание и уборка - главный недостаток отеля The hotel is cool, but the food and cleaning is the main disadvantage of the hotel

We arrived at the hotel at about 11 am (2 adults + 1 child), at the reception they said to wait until 13.00-14.00. There is no bracelet system in the hotel, getting on the territory of the hotel, you can use all the services without restrictions. There was no desire to wait, so a couple of times with a difference of 30 minutes I went to the reception desk and asked for a room, as a result we checked in at about 12:30, on our tour a standard room in the main building was announced, but we did not like the proposed room and for a one-time surcharge for $30 we were given a two-room family suite on the 4th floor of the main building with a panoramic view of the sea and the black island : ). The condition of the room is 4+. (the sofa in the room was stained and not very clean, there were no questions about the rest)
The hotel area is large, beautiful and well-groomed, a lot of greenery, walking around the hotel in the evening, it seems that you are in a park. During the day it is very beautiful.
The location of the hotel, the beach and the sea deserve the highest praise. The hotel staff is friendly and accommodating. Bars also work on 5.

In the evenings - live performances, discos - everything is ok. Children's animation is also available.
There is only one restaurant in the hotel, the condition of the restaurant is good, but the food is generally normal, but the meat is a problem, for 8 days the hotel has never had beef or lamb. Stewed chicken, and that is not always, fish fillet like mackerel.
Breakfast is good, cheeses, salads, fruits, dried fruits, buns, sweets.
Lunch is a disaster for meat dishes and side dishes.
Dinner - meat - grill - fish or chicken.
The food is very monotonous, you definitely won’t stay hungry, but there is no variety, as well as frills. And yet, the operators declare the hotel as Ultra all inclusive, this is not true, because. at the reception there is information that the hotel works on the concept of All Inclusive.
But in fairness - all the food that was - delicious.
Coffee in all bars is powdered, but if you ask for Turkish cofee, they will brew natural ground coffee : ), and always with a smile.
Cleaning - you can say no and this is the biggest minus of the hotel. Apparently, the staff for cleaning was so reduced that they simply do not have time, and only the rooms that are occupied are cleaned, sometimes the cleaning consisted in simply picking up the garbage. And even leaving $ 1 in the rooms, they just took the garbage away, but they didn’t take the money, because. cleaning was not done. But there were days when even the garbage was not picked up. According to communication with vacationers, everyone had exactly the same picture. Trips to the reception - gave the result on the arrival of the cleaning lady, but the cleaning consisted in - wiping the floors. There was no talk of cleaning dust on furniture.
Wi-Fi on the territory works in different ways, sometimes good, sometimes not so good. There is no internet in the rooms. On the beach the same.
As a result, they were satisfied with the rest, Bodrum itself, its views and beauties are SUPER. The hotel deserves attention, but two shortcomings need to be corrected - food and cleaning.