POORLY

Written: 7 september 2019
Travel time: 31 august — 7 september 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 5.0
Amenities: 5.0
ALL THE BAD REVIEWS HERE ARE TRUE!! ! It's a pity I read them a day before departure. Who writes a good review, these are people who have no idea what 5 * is !! ! Dirt is everywhere, pig attitude and disgusting service. They don’t speak Russian. The staff are all young, they don’t know a damn thing and they stupidly ignore you. I yelled in German when they got it, they didn’t understand, but they moved, I can convince. He speaks one in Russian, at the reception Isa - a young grandchild who earns impudently on this! About him, a colleague said, "Isa is a swindler, and this hotel is a complete mess. " I would understand this very well, everyone wants to earn money, but when they don’t check you into a room, because they want to spin stupidly for grandmas and spend hours in the lobby, this is already too much! And you stand from a night flight and don’t understand what is happening.
From 7 am to 14.30 did not settle. It’s a pity I can’t add a photo here, but after cleaning from scratch, I saw on the bed, poorly washed sheets from other people’s critical days (floor sheets), the bedspreads were stained, the floor was solid dirt, the face towels in the bathroom were from previous visitors, stained mud! The shower is clogged, the water does not drain properly. I brought the maid by the hand 4 times and forced to clean and change. They cleaned as they wanted and the impression was that they didn’t clean it. The air conditioner is never washed, it can be seen from the heaps of dirt in it through the grate. I didn't look in, but the room was small, the ceiling was low, and my head was raised by clouds of mud. Without it, it is unrealistic to sleep at night, if the Club rooms, noise and din from the road, FIG. Sleep. It’s real to get sick. A bunch of people flew away with snot and cough. Ladies, take your balms and shampoos. There is only a shower gel with a masculine scent and it is also a 2 in 1 shampoo.
There are heaps of dirty towels and garbage bags on the territory. Zero entertainment. You will have one joy - Eat! ! (There is a lot of food, but often you will not be hungry. ) The waiters are above your soul to remove the plates. It’s annoying, not to eat calmly, especially when they just snatched half a half-eaten plate from under their noses, and stupidly removed it, not hearing what they were saying). Everything is filthy everywhere in the restaurant below, the walls, the floor are often not washed in the evening, the glass is all dirty, food and stains (Swedish). Or two joys - to swell in addition in the evening at a plastic table by the pool and the bar below! . Neither the first nor the second I was not interested with my son (my son is 16 years old. She asked for a separate bed, the operator indicated to me that there was one bed and a sofa. Sleeping with a teenager son is not comfortable for him or me, they said they would put the bed and didn’t put it, the son slept on the sofa all the days ).

The sea is clean, the bottom is stone in blocks, fucking deep and salty (Black was not even close by salinity. We immediately went down the ladder from the pier and you don’t feel the bottom with your head. A normal mother will not let a child go, even more so after dinner. There is a piece shallow beach, very small, a lot of children there, you can’t swim in. And there are very small umbrellas for the sunbeds, you can’t hide in the heat, and the sun fries all over, burn out, the hotel will not help you, your problems. Immediately warn you about this, insurance is does not cover. And another phrase, that no one is responsible for the integrity of things in the room, generally killed. There was a small safe, really. You don’t buy it without glasses, your eyes eat out from the salt.
In the morning until 14.00, the sea is calm, then there is constant wind and waves. Even such a good swimmer as I can't splash in the evening. On the beach, the tables and sunbeds are dirty, they are not washed even occasionally. I couldn't take it anymore, I wiped everything myself, . There are toilets on the beach, but very dirty. It is problematic to eat on the veranda, there is a lot. Excursions - the prices are high and often not worth it, while going one way often, in the heat, 3 hours. For 50 euros, my child did not see even 1/3 of what was promised, in addition to eating a crab, which he also caught, this was part of the program, they demand another 10 euros to pay.
On excursions they promise to feed. Not fresh and in small quantities. My child, an omnivore, did not dare to eat, it looked and smelled like that. I arrived hungry. After the massage, they try to tell you that you are sick and that you should buy from them. If you are alone and want to break away, do not even hope. This is basically a family run hotel.
Translated automatically from Russian. View original