Ужасный отель! Terrible hotel!

Rested in the period from 30.06 to 10.07. 2021. Complete discrepancy between the description of the hotel and reality!
The promised check-in at 14.00 happened to us at 16.30, and then after 3 attempts. For a family of 3 people (2 adults and 1 child 10 years old) we were settled in: 1) a room with 2 single beds; 2) a room with a double bed and a folding bed; 3) a room with a double bed. After a long scandal, an extra bed for my son was put in a room with 2 sleeping beds.
In the period before 05.07, the food was of terrible quality, a la carte (very small portions) of 2 items to choose from - usually chicken or meatballs (50 cent size, not giving away meat - maybe soy meat). There were not enough tables for vacationers, they had to be occupied much in advance - the service ended at the time indicated upon check-in, if before the end of the service you still had time to take a table, the food ended. Either way, you were hungry. The promised all inclusive was not in the hotel!

Wi-Fi only works in the reception area and partly by the pool, it is not possible to connect to the network in the rooms, TV only Turkish channels.
There are safes in the rooms, but there is no access to them. they do not work, there is also a big security issue: the hotel does not have a fence and a fence, there is a round-the-clock access to the hotel territory - whoever wants to come in, take what they want.
Unsanitary conditions reign in the hotel - the pool area and public areas are in a terrible state, the toilet is scary to enter.
Billiard table, table tennis, hammam - it's like a myth of Ancient Greece, they seem to exist, but no one has seen them; )
The hotel has a funny character from fairy tales - a Russian-speaking Cat Bayun named Alma - she speaks and puts you to sleep with her speeches, without solving anything and without helping you in solving your problems. To our innocent request to provide a child who is allergic to eggs (and you will eat eggs and only eggs for breakfast every day) muesli and milk, she told us with a sweet smile that all this is sold in the store and you can buy it yourself.
Alma's main task is to "cloud the mind" and slip a piece of paper with waivers of claims against the hotel for signature. As soon as you sign or refuse to sign, Alma immediately loses interest in you. With questions, or better requirements (they are better understood here), contact the Turkish management immediately - by the end of our holiday they appeared, and they are more attentive to their guests and seem to be interested in solving your questions. For the sake of objectivity, I want to say that the situation seems to be changing, but there are so many shortcomings that it is not clear when they will be eliminated. Therefore, I would strongly not recommend this hotel!