Отель требует улучшения сервисного обслуживания Hotel needs service improvement

We rested in this hotel from July 1 to July 7.2021 (2 adults and children 2 and 14 years old). There were big problems with the check-in at the hotel. We arrived at about 5 o'clock in the morning, and the check-in took place only at 15:30. For four people, we were given a two-room suite with two air conditioners.
The room was clean, everything you need was available, but without any frills. The territory of the hotel delights with its beauty and well-groomedness. There are also historical sites here.
There is a large pool for adults and children with a slide and a small children's pool. The hotel lobby and restaurant have a themed interior and exclusive furniture. Wireless Internet is available in the lobby, restaurant, near the bar and pool. There was no internet in our room. The hotel has good food. The restaurant has enough chairs for children. In the evenings after dinner there were performances of musicians and singers.
Constantly in the hotel I had to solve a lot of issues to improve my vacation and improve the quality of my stay in it. Despite this, the impressions of staying at the hotel and visiting Bodrum left positive emotions and memories.