Objective feedback

Written: 13 september 2012
Travel time: 2 — 11 september 2012
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 6.0
Food: 5.0
Amenities: 6.0
Rested for 10 days. Tour operator TezTour. Everything is on time, accurate, no complaints.
Arrived early, immediately gave room 216 on the second floor. The view from the room is beautiful, everything works, I liked the room. The territory is very beautiful, green, compact, cozy. Liked the beach too. The entrance to the sea is convenient and better than in other hotels. When we walked along the coast, we realized that we had the prettiest place. The sea is clean, only near the shore it is cool due to underground springs. Further - warmer. There was always a calm in the morning, a breeze in the afternoon and a slight roughness of the sea.
The food is VERY modest, the choice is weak, salads and sweets for dinner were not very tasty. True, the fish and chicken were well cooked. In the evening, every day they gave watermelon, once there was a melon. It was the weakest meal in our 11 stays abroad. But we were all equally hungry. We bought fruit, beer and water in Bodrum at the Tansas store, which is located behind the parking lot. Oriental sweets - in the Babil center (inexpensive and good quality). On weekdays, if you walk along the coast to the right of the hotel, there is a market where you can buy cheap fruit. On Friday evening we got to the big bazaar in Bodrum in front of the Tansas store. Delicious corn (3 lira) and sweet donut balls (5 lira a small boat) are brought to the beach. In general, the extra pounds still brought.

The village itself is small, there is nowhere to go. But it’s good that every half an hour dolmushes go to Bodrum (one-way fare 3.5 lira) and we went there several times for a walk. Independently visited the fortress (entrance 20 lire). Spent 2.5 hours there. Calmly, without fuss, everyone looked. The views are beautiful. Since we have already seen a lot of things in Turkey, we were able to choose at the local agency only a tour of the Aegean Sea on a yacht for 13 lira without a transfer from the hotel with lunch, drinks for an additional fee. There were five bathings in different bays, including Chernaya (the entrance to the cave is 5 lira). In general, I liked it, but I also saw more interesting places. There was a strong wind, so it was not very comfortable. But still had a good day.
The hotel is mostly Turks and already a lot of Russian. There are a lot of children, but apart from the sea, they have nothing to do there. True, the entrance to the sea for children is good. In the evening there was always live music, designed mainly for the Turkish public. There were also retro compositions in English. At the end of the holiday a little tired of the same boring repertoire. Artists obviously need to rethink it.
It is very good that there is free Internet, it worked even in the room. The hotel guide gave us 2 access point codes. It is convenient to communicate via Skype with loved ones. There is a safe in the room with a key, rent is $5 per week. We didn’t need it, especially if it had a code, and I don’t see the point in such a safe, to drag around with one more key, and not all valuable things would fit into it. We closed everything in a suitcase, and nothing was missing from us.
And now about the service at the hotel. The staff either got tired already, or very relaxed along with the management, but we did not feel any interest in the work, designed to increase the prestige of the hotel. All very forgetful and some sleepy. Requests (not only ours) were not immediately responded to. They only cleaned our room twice. It turns out that they didn’t have a spare key for our room, but I found out about this on the third day of my stay at the hotel, after I asked the reception why they didn’t clean our room. If I hadn't asked, no one would have remembered us. But I didn’t really bother about this, since we are not piglets and there was no particular need to clean the room, but we were tired of taking out the garbage in the trash cans outside the territory. Then I had to give the key to the cleaning lady herself, so that she cleaned and changed the towels. Do they really not want to earn their baksheesh, which we left every day. We encountered this for the first time. But this is not the most important thing, we did not pay much attention to it, we rested, enjoyed the sea and the landscape. But upon leaving the hotel, we spoiled the impression of the hotel. We were picked up at 7:20 in the morning, we handed over the key to the sleepy guy at the reception. The guide stayed to deal with other tourists from Russia with a bill for the water they bought at the bar, and we went to the bus. And then the guide comes running to us and tells us to pay some bill for 40 lira. He says that the hotel is not “all inclusive” (we don’t seem to know and don’t understand this), and that we supposedly dined at the restaurant. But we didn’t use any paid services at the hotel, didn’t even come close to the bar, and we had to make excuses, like children, that the bill was not ours. At the same time, a bus full of sleepy tourists listened to how the showdown was going on. We were very uncomfortable. But when the guide said that again we had to deal with the bills, we realized that this was the norm there. It is not clear whether the tourists from the lantern say the number of the room, and no one controls this, or they themselves do not understand what they write. Moreover, they do not understand Russian at all and English is bad. So if there are any problems, you need at least a little knowledge of the English language so that you can explain them. A hotel guide is rare in a hotel, only when new tourists arrive, so you don’t express your claims and wishes to anyone, and you don’t want to call her again. So repeat the school curriculum.

Conclusion. The hotel is good. Very close to the sea, beautiful area, relatively flat terrain. The rooms are comfortable, but it seemed better to us on the second floor. The restaurant is clean. The beach and territory are cleaned worse. It would be necessary for them to tighten up the service, improve the food slightly, work with the staff, improve the payment control system for the services provided, or better, switch to the all-inclusive system, and there will be no price for the hotel.
Despite the spoiled mood upon departure and the remaining unpleasant aftertaste, I’ll have a good rest, because they didn’t pay much attention to the little things, realizing that miracles should not be expected from 3 stars.
Translated automatically from Russian. View original

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