Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
4.0
Amenities:
4.0
They rested at the Asdem Park Hotel 4*(Kemer) July-August with your family. To be honest - this hotel has become one of the worst experiences for all years of travel. We are strongly not recommended!
? Settlement
They arrived at night, settled around 01:00. One of the rooms was three, but the third "bed" had to wait another hour - instead they brought a layout with a thin, curved mattress. And this despite the fact that there was a birthday man in the room! No greetings or attention from the hotel. When they offered to take a cake with candles for dinner, they asked $ 20-50, even if all their own.
? The state of the hotel and cleanliness
The first thing that catches your eyes is dirty everywhere:
* In the dining room, the plates are so dirty that they had to look clean for a long time.
* Cleaning in the numbers formal. They left the tip - the result is zero. The toilet was not washed at all. When she made the remark, the cleaner simply took a piece of toilet paper and wiped the surface - and all.
* Ventilation in the bathroom black from dirt, the air conditioners are old, barely work, clearly no one cleans them.
* The elevators are very dirty and worn.
* Staff do not understand English, Ukrainian especially. Communication is only possible with a broken Russian, which staff also knows badly.
* They asked to replace the room (due to lack of bed) - they said that there were no free. But as soon as $ 60 was offered - there was a "found".
? Service
* Beach towels are not provided. They offer to buy for the reception for $ 10. In the store near the hotel to buy a towel is not a problem, but to wash it before use - so. There is no laundry in the hotel. They offer to hand over things "somewhere" - washing $ 2.5-3 per unit.
* Wi-Fi practically does not work, especially in rooms. Although we bought wifi. The safe is also paid.
* There is simply no service as such. At every step, indifference, lack of elementary courtesy.
? Hotel atmosphere
The hotel can be safely renamed to "Russia Otel", so how?
90% of tourists - from Russia, another 10% - local Turks, from Ukraine a maximum of one/two seven? her.
And here it is worth adding an important detail: the hotel is crowded! This is very strange, given the status of the rooms, the level of service and dirt around. On the reception, huge queues of tourists are daily - some are receding, others are settled immediately. ? It seems that the Russians like this "vacation" very much: in the evenings, discos with loud Russian music since the 1990s are arranged, drinking alcohol, noise, noise. If you want a peaceful and comfortable rest, it's definitely not here. The impression that has come 30 years in the past is a time when they have not yet heard of service, hygiene, respect for clients, empathy and courtesy.
? What was good?
* The only plus was that the fish were served daily for lunch/dinner.
* The sea is beautiful, and because of this we tried to spend the most time outside the hotel - on excursions or on the beach.
? Settlement
They arrived at night, settled around 01:00. One of the rooms was three, but the third "bed" had to wait another hour - instead they brought a layout with a thin, curved mattress. And this despite the fact that there was a birthday man in the room! No greetings or attention from the hotel. When they offered to take a cake with candles for dinner, they asked $ 20-50, even if all their own.
? The state of the hotel and cleanliness
The first thing that catches your eyes is dirty everywhere:
* In the dining room, the plates are so dirty that they had to look clean for a long time.
* Cleaning in the numbers formal. They left the tip - the result is zero. The toilet was not washed at all. When she made the remark, the cleaner simply took a piece of toilet paper and wiped the surface - and all.
* Ventilation in the bathroom black from dirt, the air conditioners are old, barely work, clearly no one cleans them.
* The elevators are very dirty and worn.
* Staff do not understand English, Ukrainian especially. Communication is only possible with a broken Russian, which staff also knows badly.
* They asked to replace the room (due to lack of bed) - they said that there were no free. But as soon as $ 60 was offered - there was a "found".
? Service
* Beach towels are not provided. They offer to buy for the reception for $ 10. In the store near the hotel to buy a towel is not a problem, but to wash it before use - so. There is no laundry in the hotel. They offer to hand over things "somewhere" - washing $ 2.5-3 per unit.
* Wi-Fi practically does not work, especially in rooms. Although we bought wifi. The safe is also paid.
* There is simply no service as such. At every step, indifference, lack of elementary courtesy.
? Hotel atmosphere
The hotel can be safely renamed to "Russia Otel", so how?
90% of tourists - from Russia, another 10% - local Turks, from Ukraine a maximum of one/two seven? her.
And here it is worth adding an important detail: the hotel is crowded! This is very strange, given the status of the rooms, the level of service and dirt around. On the reception, huge queues of tourists are daily - some are receding, others are settled immediately. ? It seems that the Russians like this "vacation" very much: in the evenings, discos with loud Russian music since the 1990s are arranged, drinking alcohol, noise, noise. If you want a peaceful and comfortable rest, it's definitely not here. The impression that has come 30 years in the past is a time when they have not yet heard of service, hygiene, respect for clients, empathy and courtesy.
? What was good?
* The only plus was that the fish were served daily for lunch/dinner.
* The sea is beautiful, and because of this we tried to spend the most time outside the hotel - on excursions or on the beach.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The real response of the Asdem Park Hotel 4**(Kemer) - it deserves neither 4 nor even 3 stars!
- The hotel is good
- Horror
- The hotel is great!!! For youth - fire!
- DO NOT GO TO THIS HOTEL!
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