The hotel doesn't even qualify for a 3.

Written: 20 august 2019
Travel time: 11 — 16 august 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 6.0
Food: 4.0
Amenities: 5.0
We arrived about an hour, when we were given our room to some left tenants, the hotel employee was freezing as best he could, we were settled on the first floor near the laundry room, the whole room stank of chemistry and dampness, no one responded to our claims, they called our agent, it turned out to be a boy of about 18 , also fooled us, and then completely hung up.
The next day, for an additional fee, they changed the room for us, my wife had health problems, we barely slept through the night, the next day our agent arrived, and could not answer our questions, he only said that he did not hang up and the battery was dead.
The beach is pebbly, but half of the sunbeds are broken, the declared minibar is empty, only sour beer and some kind of poor quality wine from alcohol, everything else is not included in the list, there are a lot of negative reviews from vacationers, only watermelons, plums and apples were normal from fruits green and sour, last year we rested in Alanya in a 3-star hotel and there the service and attitude were much higher.
Translated automatically from Russian. View original