Manager's rudeness.

Written: 9 july 2023
Travel time: 2 — 15 june 2023
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 4.0
Food: 7.0
Amenities: 7.0
I decided to warn people who, after reading a lot of good reviews, chose this hotel. First, about the sore. Booked a 2 bedroom family room. In fact, they arrived at the hotel by 8 am, at 13 pm they gave a card from the room in block B. The room is on the first floor, actually on the ground. Family two-room is a bedroom and two more teenage beds in the hallway. All. They asked for another room, but they didn’t refuse us, but they gave us a room on the 4th floor, this is an attic, where the second bedroom is a former technical room through which an extract from the kitchen passes. The hum and stench of the kitchen is always there. The window in this bedroom is small, the beds are short, for a teenager, but not for adults. When the manager Hakan was told about this, he was terribly indignant and I quote: "Now you will cry at my place. I will evict you. " And this is not for my little money for the room. I think this kind of attitude towards guests is unacceptable. Rudeness and arrogance. From the pluses of the hotel.
Good food, beautiful compact area,
Translated automatically from Russian. View original