Only good nature, service pulls two stars

Written: 19 september 2018
Travel time: 2 — 13 september 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
1. The receptionist left the feeling of a returning scoop. Insolent faces, no smiles, communication - your problems, decide for yourself....For the first time I see such an attitude at the reception in a five-star hotel.
2. Housekeeping - it doesn't exist at all... Leave money to the cleaners, don't leave it - without results. When the bed linen was not changed on the fourth day, I spoke with the guest service. They promised to replace it within an hour. Sheets changed, pillowcases left.
3. Replenishment of the bar in the room - at the request of the fight. If he wants to replenish - he will replenish, if he does not want - he will not replenish.
4. Went on a tour at night, having a decent coffee at night at the UAI hotel is impossible. . .
5. The sea is good. But very often garbage is brought to the beach area. Swimming with used condoms floating next to you is clearly not a five-star hotel.
6. The beach is not cleaned - gobies, garbage, etc.
7. Sunbeds are clearly not enough. If you come to the beach around 9.30, then you will have to try to look for a sunbed.
Translated automatically from Russian. View original