Staying at this hotel is the worst thing that has ever happened to me.

Written: 9 august 2023
Travel time: 5 — 11 august 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
This is the worst hotel in the entire RIXOS chain, communication with the hotel staff is sheer rudeness and disappointment!
Everything is free here!
Toothbrushes in the room - for money
Toothpaste - for money
Alya Card Restaurant - for money
When I took a ticket for 500k to RIXOS, I foolishly thought, why do I need cash with me, everything is inclusive, especially food in Rixos and took 1000 dollars with me for 5 days.
It was an unforgivable mistake.

But figs with him with the greed of the hotel.

The customer service here is just awful.
The cleaners enter the room without knocking, the receptionist drops your calls when you ask them to bring a pillow or bathrobe to the room (which, by the way, is also not available), they talk boorishly, clatter, roll their eyes, do not call back, horror.
I have never experienced such an attitude towards myself, and not where, for such money.

100k per day!

For my own money, I ruined the anniversary with my wife by taking this hotel ..

I beg you, don't come here, it's a mistake!
You will be VERY disappointed, read the reviews about the food, the condition of the hotel, etc. etc.

Rest here is hell
Translated automatically from Russian. View original
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