DISGUSTING HOTEL!!!

Written: 30 may 2017
Travel time: 18 — 29 may 2017
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 2.0
Cleanliness: 2.0
Food: 3.0
Amenities: 6.0
I am writing a review for the first time, although I had previously rested in Egypt, Thailand 3 times and in Turkey 3 times!
I traveled with my wife and two small children (5 years old). We arrived at the hotel after a night flight at 6:30 am. After a night flight and almost a day without sleep, we were very tired. At the reception they said that check-in was possible after breakfast. 9, then at 12. All 16 people began to swear (except for one couple, who were settled immediately for a reason that I later understood). We booked a Double family room with separate rooms, two bathrooms and two balconies. We spent almost all the time waiting next to the reception. It's really nice that other already living guests of the hotel offered out of compassion, apparently) their rooms for the morning wash of all of us)). , that the same thing happened to her, then they settled in "ROTTEN! " number, and only after 1000 rubles she was settled in a "double room". That is, she was given one 2 days before our arrival, our 2-bed room. Also, a Russian administrator of a pretty appearance appeared at the reception, who clapped her eyelashes like nothing, everything will be as expected. Later, I understood the whole procedure for obtaining my own paid rooms for money (a couple of Belarusians settled under us for $ 50 (to the main hotel from the bungalow).
They settled us after a long swearing with almost all the "MEMBERS" of the reception. True, to the highest penthouse on the 7th floor with stunning views of the sea and mountains (side double room). There were bulls on the balconies, used condoms and empty crumpled packs of small juices, a bottle cap were found under the beds when they moved. a very high floor and with small children, oddly enough, apparently none of the vacationers bothered to make a plug on the balconies. changed the batteries in the kondee, made a lid. He gave the technician 100 rubles.

By the way, I talked to the hotel guide of my tour operator 1 time when he called my room 2 hours before leaving the hotel with reproaches that they did not visit his program on supposedly briefing on 1 day. , in fact, this is "STEAMING EXCURSIONS" at triple the price.
Dishes are missing. If you see a line to the bar of 10-20 people, then there is something pouring there)). In other cases, it is useless to approach the bar! and the bartenders directly ask for gifts for themselves)) - it would be for that. The cuisine is very monotonous, so after 3 days of experiments, if possible, we tried to local cafes (for $ 3-6 per person you can eat normally). Ice cream was found on the third day (in turn, stretching from the bushes). They are issued strictly in portions from 16 to 17 hours. Apparently I was lucky, and I even had the honor to see on the 9th day how Baileys and coconut were given out
The children's trampoline platform has never been inflated: it either rains, or the hose does not allow the manual to be washed, etc.
The children's pool was filled only after the rain (during this time it was 3 times)
I saw a dried rat on the territory.
Finally, they tried to TAKE MONEY from me for winding the suitcase, although the seller of the local store showed me the apparatus and scales (he spoke for free). He wrapped everything up and weighed it himself. cut the film from the suitcase.
because I have experience of staying in previous hotels, I can safely say: in terms of food, service and service, THAILAND 3 * is much better. CONCLUSION: solid 2+) stars.
NEVER THINK OF GOING THERE, you will regret it!!!
I hope I remember enough so that none of the readers have any illusions about 5 * ultra +)))))
Translated automatically from Russian. View original