Испорченный отдых Spoiled vacation

In this hotel, we felt like uninvited guests, who are easier to ignore and wait until they leave.
Everyone is attracted by misinformation about a fresh renovation!
We like to live in a bungalow, away from the main noise.
So, the bungalow is in full swing repair or elimination of imperfections.
The reception takes on a life of its own. Not a single issue was addressed to us.
The safe did not work and we had to think each time whether to take money to the beach and swim in turns or risk leaving it in the room. We are also tired of talking about this, it is useless.
There were often different workers in the room, working in the middle of our things, in our presence or not, it was very unpleasant. Even when you put up a “do not disturb” sign, the staff allows themselves to enter the room.
The corridor is littered with tools and very dirty, constant noise from ongoing work during the day, it is impossible to relax in the heat.

Having warned in writing that the ventilation system would be checked, they turned off the air conditioner for several days during the day, in the very heat, and carried out a full repair, not an inspection.
The drain in the shower did not work well, we drowned the neighbors every day.
This is a common thing when you arrive at the room, and there are buckets of cement and a plumber working who allowed himself to smoke in our room! Moreover, the shower room smeared with cement was not washed for 2 days, until we dragged a cleaning lady and poked a finger at the walls (I almost touched it with a dry rag).
To wash the corridor, the cleaning lady sometimes came into our room to get water, then she could throw her gloves. Hair conditioner brought 2 times in 8 days.
Towels are grey, with a stale smell. And they had to be interrogated every time.
There are no robes. There are no toothbrushes. Towels for feet (to get out of the shower) no.
The shower hose is leaking in three places.
The balcony is unfinished.
The light in the bathroom does not turn off.
There was a hole in the ceiling, next to it was an open circle with wires (something resembling a fire detector), but there were no light signals.
There is no gym.
The restaurant often has dirty glasses and glasses.
The hotel guide Murat boasted for the first 15 minutes how cool he is and solves all issues. He did not help us, knowing about all the problems. In the last 3 days, the hotel seemed half empty, we found out that there were many free rooms, but we were denied numerous requests to be moved.
After all of the above, I don’t want to talk about the merits of the hotel, no one wants to live at a construction site for more than 2 thousand dollars. …
When we applied to Coral, we were offered relocation to another hotel with a surcharge of $250. That is, they offered us to pay for their misinformation and incorrect work, which completely destroyed their reputation in our eyes.
We travel often, but in the absence of any response to claims, we will stop with Coral Travel (if it is important for them).