Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
2.0
Cleanliness:
3.0
Food:
3.0
Amenities:
5.0
I still decided to leave my review, the first time I do this. I wanted to write about the problems of the hotel, perhaps this will help them become better.
To begin with, we have been going to Turkey for many years and always wanted to return to the hotel (many times we rested in hotels 2 times), but not this time ((. The hotel itself is good, the room suited us perfectly, even with two children in the bungalow was comfortable. There were problems with the room, they were eliminated within 24 hours. But there was no internet in the room, or rather, it seemed to be, but only one person was able to download or communicate at work and only on the balcony. Yes, and on the territory it I didn’t fly either, and even in a restaurant it was difficult to open YouTube. The chefs cook delicious food, but what is happening in a restaurant with cleanliness is a complete out. The first time we ate with such dirty, in the truest sense of the word, dishes!!! Glasses and the glasses are so dirty that at first I tried to wipe them with a napkin, and then they simply asked to pour them into disposable dishes, it seems that they are not washed at all, but simply rinsed off. ((((I took devices more than once and in them okhshaya food, had to look for, change.
The plates are wet on top, and you touch some fat from the bottom with your hand. What is it, is it 5 stars?? ? It's good that there were a lot of wet wipes with you, because in the restaurant there is one dry wipe per person and that's it. Another pilgrimage of flies... well, at worst, there are sticky tapes, not to mention flycatchers. They sat and constantly waved and covered the food. At the beginning of the holiday, the staff at the distribution of food simply threw it to visitors, then the inspectors really arrived and sometimes even began to smile. The Turks often burst out of line and were served neatly and nicely, and you are waiting... The children's pool is always green, they didn’t even go there. In general, of course, we swam, everything is ok there. The beach is good, mountains, pine trees, I generally love this particular region.
The most unpleasant thing that happened to us in this "hospitable hotel" is the negligent attitude of the girl at the guest relay!! ! A few days before her son’s birthday, she came up and asked to sign us up for a date in ala carte, explained the situation, to which we were answered, of course, come the day before and we will definitely write you down. Arriving at the agreed time, it turned out that there were no more places and she could not do anything, how come we asked in advance?! ? And in general, she didn’t understand what I was upset about, offered to sign us up in 2 days and that’s it, but why do I need the 27th if the DR is the 25th ?? ? We approached the guide, he handed me a brochure with a tour like buy it and mark it there, when I said that we couldn’t go for personal reasons, he realized that he wouldn’t work for us and said, well, I can’t help. The curtain.
Of course, we noted the DR, but not thanks, but rather in spite of the hotel.
Perhaps the only positive ray among the staff I can single out the masseuse Adele, she’s just a super positive, pleasant person and a pro in massage, went with her husband with pleasure, they really got high there)))
Of course, everyone has their own experience, but we definitely will not return here.
To begin with, we have been going to Turkey for many years and always wanted to return to the hotel (many times we rested in hotels 2 times), but not this time ((. The hotel itself is good, the room suited us perfectly, even with two children in the bungalow was comfortable. There were problems with the room, they were eliminated within 24 hours. But there was no internet in the room, or rather, it seemed to be, but only one person was able to download or communicate at work and only on the balcony. Yes, and on the territory it I didn’t fly either, and even in a restaurant it was difficult to open YouTube. The chefs cook delicious food, but what is happening in a restaurant with cleanliness is a complete out. The first time we ate with such dirty, in the truest sense of the word, dishes!!! Glasses and the glasses are so dirty that at first I tried to wipe them with a napkin, and then they simply asked to pour them into disposable dishes, it seems that they are not washed at all, but simply rinsed off. ((((I took devices more than once and in them okhshaya food, had to look for, change.
The plates are wet on top, and you touch some fat from the bottom with your hand. What is it, is it 5 stars?? ? It's good that there were a lot of wet wipes with you, because in the restaurant there is one dry wipe per person and that's it. Another pilgrimage of flies... well, at worst, there are sticky tapes, not to mention flycatchers. They sat and constantly waved and covered the food. At the beginning of the holiday, the staff at the distribution of food simply threw it to visitors, then the inspectors really arrived and sometimes even began to smile. The Turks often burst out of line and were served neatly and nicely, and you are waiting... The children's pool is always green, they didn’t even go there. In general, of course, we swam, everything is ok there. The beach is good, mountains, pine trees, I generally love this particular region.
The most unpleasant thing that happened to us in this "hospitable hotel" is the negligent attitude of the girl at the guest relay!! ! A few days before her son’s birthday, she came up and asked to sign us up for a date in ala carte, explained the situation, to which we were answered, of course, come the day before and we will definitely write you down. Arriving at the agreed time, it turned out that there were no more places and she could not do anything, how come we asked in advance?! ? And in general, she didn’t understand what I was upset about, offered to sign us up in 2 days and that’s it, but why do I need the 27th if the DR is the 25th ?? ? We approached the guide, he handed me a brochure with a tour like buy it and mark it there, when I said that we couldn’t go for personal reasons, he realized that he wouldn’t work for us and said, well, I can’t help. The curtain.
Of course, we noted the DR, but not thanks, but rather in spite of the hotel.
Perhaps the only positive ray among the staff I can single out the masseuse Adele, she’s just a super positive, pleasant person and a pro in massage, went with her husband with pleasure, they really got high there)))
Of course, everyone has their own experience, but we definitely will not return here.
Translated automatically from Russian. View original
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