Things got worse after the management change.

Written: 8 may 2018
Travel time: 6 — 13 may 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 6.0
Food: 8.0
Amenities: 7.0
And so they arrived at 12 at night, they settled quickly, they gave the night soup, and they gave a room on the 3rd floor (they asked for a higher floor, they booked 2 months in advance), they said there were no rooms, three other couples were behind us and the 8th and 7th floors. Morning came, breakfast was ok and fresh and cappuccino, and the room turned out to be 1 from the elevator in the hotel 4, and for each opening and arrival of the elevator, it was impossible to sleep, that is, from 6 in the morning. . Let's go to the reception, Like come to 12, come come to 14, come come to 16. . . and nothing but from the beach to get dressed at the reception and back. When ordering a restaurant a la carte from the guest relation, she asked if everything was fine, I answered normally, but the room is just not allowed to sleep in it and I show her the view from the room (on the roof). To which she claims they paid for the economy, but if you want a good room, since I have a voucher with me, and I specifically show her the paid standard, she answers come to me tomorrow then at the reception by 10. We arrive at 10, There are no types of rooms, check-out at 12 (I say yesterday you didn’t know that the check-out was at 12, why should we speak at 10, I’m tired of going back and forth, here this rudeness from the guest relation, goaorit you can’t go, no one is forcing you ) I answer her, as if there are no new reviews yet, you want the first one. . she writes that the elevator prevented you from sleeping, and that the hotel sold standards that were less than they actually are. Food / no crabs, crayfish, fish, etc. , compared to those years, there is nothing at all. Drinks okay. You can see the food without the chef of those years, so the reviews before 2018 can be considered untrue. The territory and rooms remain the same. I can’t say anything about animation, but there are definitely different Activities.
Translated automatically from Russian. View original