- rooms with mold, old,
- no bathroom amenities
- towels and bedding stained,
- WIFI AND SAFE PAID (1$ per day),
- room cleaning only when you ask at the reception from 50 times it will turn out,
- for 7 days, the bed and towels were changed 1 time,
- you can not take towels out of the room,
- THERE IS NO OWN BEACH (went to the city, they give coupons for sunbeds)
-KITCHEN IS HORRIBLE, ONE CHICKEN, and everything is processed, fruits are rotten,
- the staff is rude (Hasan - the guy from the reception - communicates impolitely and fuck off),
The hotel spoiled the impression of the rest (if you have children, then definitely refuse!
ROOMS: small (three beds, two bedside tables, table, TV, balcony, bathroom). The room only appears to be cleaned. There is no hot water in the morning and in the evening, only during the day and only in the shower. The wash basin is always cold. From cosmetics, only something similar to soap in a dispenser on the wall. Towels are all marked by different hotels (it seems that they were bought in bulk second-hand).
FOOD: horror! It's impossible for kids to find anything. Meat is rare, fish even rarer. Mainly cereals and vegetables. And the constant feeling that someone, without really bothering, processed yesterday's porridge into a salad today (and this applies to all products! ). Portions are small, you need to ask for more to live. I traveled with two small children, so at first I went with two plates for the children, and then with one more for myself, so wild bewilderment was read in the eyes of the outstanding ones and each next portion was smaller than the previous one (and this despite the fact that choosing food is not particularly from All the food is beautiful and not very processed yesterday's food). Of the drinks - tea / coffee (available most of the time), drinks can not always be taken, alcohol is also by the hour.
STAFF: all staff are of the opinion "the tourist is nobody here, the worker is always right. " And this applies to any situation and any incident. No one will even try to solve your problem. They only know how to be rude and laugh. The "DJ" deserves special attention, who from morning till night "twirls" the music constantly playing loudly. During the sound of one song, he manages to make it minimally quiet three times and turn it on as loudly as possible four times (and it doesn’t matter if it’s still morning, lunch time or people go to bed). Sitting in the dining room with the family at the same table, it is sometimes unrealistic to just hear each other, and the children plug their ears and cry.
POOLS: on the territory of the hotel, almost in the dining room, there are two swimming pools. One is very small, for kids; the second is more, type for adults. In the pool for adults, almost everywhere the depth is 120 cm, only a very small part of the pool reaches a depth of 150 cm. But this, so to speak, is not for everyone. One slide descends into the large pool. But this slide, apparently, in this hotel is only for beautiful photos and advertising. She only works twice a day for 15 minutes!! ! In addition to this, the schedule of the slide at the hotel does not exist, who and how turns it on is not at all clear (everyone footballs tourists from one employee to another). And when I nevertheless tried to unravel the chain and reached the manager, he answered me: “The slide works twice a day, it turns on for 15 minutes. You need a slide, so sit next to it and wait, someday it will turn on ". And laughed!! ! My son never moved out in five days, although he really wanted to. It got to the point of absurdity: I see that the slide has started working, I run to the room, I put on swimming trunks for the child, we fly out into the street - and that's it, the slide has already worked out. Even with the tears and requests of the child, no one was able to turn on this slide for at least another 5 minutes.
BEACH: there are few sun loungers, the beach is dirty. People do not come from the hotel at all and take sun loungers. The entry into the sea is rocky, it hurts to enter without shoes. The sea is clean and transparent
Life hacks - ask for a room on the side of the Imperial, then there will be round-the-clock free Wi-Fi. It is possible to take the sunbeds of the neighboring hotel, if you do not lie there, but mostly swim. If you want to go to Antalya or Kemer, then you can wait for the minibus under the hotel itself, they go often. To Antalya 10 lira or 1.5 dollars, to Kemer - 6 lira or 1 dollar. (cheaper in lira, at the moment the local exchange rate is 8.2 for 1 dollar).
The description on Turpravda is incorrect in terms of nutrition - there is no late breakfast and snacks. Between lunch and dinner 5-6 hours difference. The plane arrived at 7 in the morning, while back and forth, for breakfast at 9:30 did not have time. Check-in only after 14:00 and no food options. The Internet and beach towels are paid, but the neighboring hotel saves on the Internet (even on the beach it catches on the ball), and the towels are unpretentious for 1 dollar. in shops nearby.
The rooms are simple but tolerable, there are worse. But here's the food - tin... I was not hungry, but some dishes were not the first freshness (fried potatoes were ALWAYS dry and stale, as if they were deep-fried yesterday and stored in the refrigerator, the chicken was once caught with a smell, and it was understandable by the smell, which was bad for her BEFORE cooking), which completely discourages faith in other dishes...
The only thing I really liked was the staff in the dining room (except for the pretzel, which watches the bar with tea and coffee), they all promptly cleaned the plates, tables and kept clean, which was very nice. We do not drink alcohol, so I will not say anything, but, judging by the others, you should not count on alcohol in the hotel at all. Tea and coffee only during breakfast, lunch and dinner and all. . .
Outside of this time, only yuppies (or whatever you call it) with the smell of bleach (after disinfecting the bottling machine, they didn’t bother to rinse it).
Considering the cost and the time of the year when we were, next time we would rather fly to the neighboring Imperial than here. The hotel is not worth the money we paid. It is necessary to either fly cheaper or more expensive, but not here for the money. Maybe everything has deteriorated, I don’t know, since the last time we were in Turkey a year ago...
The room is terrible, the service is at the lowest level (the staff is rude). Nobody cleans the rooms (you need to ask).
The kitchen is generally a quiet horror, the food, to put it mildly, is useless. It is IMPOSSIBLE to eat.
Don't waste your money and your nerves, don't go here EVER IN YOUR LIFE.
Why 4* is not clear.
For food: there was a lot of everything (desserts, pasta, bulgur, a lot of salads, and all the time some kind of chicken meat, meatballs, etc. ), however, the restaurant worked only 3 times a day: one breakfast from 7.30 -9.30, lunch and dinner. Of course, the bars disappointed - of the 4 declared, only 2 worked at the restaurant until 20.00 and one more on the terrace from 20.00-22.00. Alcohol, too, was not very present, there was vodka and gin diluted, better beer and sprite, fanta, cola.
Beach: yes a lot of sunbeds, some battered and broken. Just under cover. There are no beach towels at all. Internet paid $1 per day for at least 3 days. In general, there are + and their -. Next time we will definitely choose another hotel. And to go here - you choose.
When we asked to be moved, we were answered in you excellent room, what is the problem. Everyone refused my offer to go to the room!! ! Since we understood that the rooms with mold, fungus and rust. Battered furniture and non-closing doors.
Our guide, too, from the join up company, could not help in any way, dumped all the blame on our tour operator, sent yours to the city... obviously, the hotel endure. He pretended that he could not help in any way, and he knows what kind of f * nu we were settled in. As a result, I realized that I attacked the wrong people and there was no point in blaming all the blame on the tour operator, went with us to the women at the reception, talked to them and convincingly said that only tomorrow you will be settled at 9.30 in a room with amenities. Having spoken quietly in Turkish, something among themselves, covering their faces with sheets of paper so that it was not visible and it was not clear what they were talking about !!!
After 5 minutes I go to the reception, I ask if in the evening you can move to a room with amenities, to which they tell me no, tomorrow after 14.00. After I go to the guide, I say your words do not match the words of the women from the reception, let's solve the issue. He just said there is nothing I can not help and just sat down nervously smoking cigarette after cigarette!! ! He did not pay attention to all the words that we were told that they would move us in the morning !! ! On the facts that we live in fact not in the hotel to which we went, everyone simply ignored from the guide to the manager of the hotel!
We immediately contacted our tour operator and what would you understand. Not a single person from the management gave an answer to our tour operator Anna why and what is the problem that we are not settled in normal rooms, as there are plenty of places! Even at the reception, I was offered to go to their reception and show on the computer that there were no rooms available (I refused to go there), justifying this by why I come in, you can show it to me at the counter !! ! And so I warn everyone if you are so offered to go to the reception in NO EVENT, DO NOT ENTER, because then they can say and call the gendarmes on you that you stole something !!!
The beach of the hotel is dirty, full of rubbish and no one cleans it!! ! Most of the sun loungers are broken, the trash cans are broken buckets!! ! Free towels are not provided!!!
Wi-Fi paid 2$ a day, the minimum amount is 3 days!!!
The kitchen is terribly dirty and the tables are all stained!! ! The food is given out by the cooks, all semi-finished products from soy and as if from some kind of paper !! ! Chicken meat is the skin and ribs with f. . . chicken pami!! ! Salads are terrible, just one three-day-old herb and a couple of thin slices of tomatoes and cucumbers. For dressing only lemon juice and balsamic sauce. They don’t report anything, I didn’t have time to drink water !!!
Sweets also with fruit grapes, half of which is rotten!! ! And apples.
Children's mini club is closed and does not open there are hookahs!! ! The slide is open from 10 am to 11.30 am.
Animator boor last songs with mats in a circle include from morning to evening!!!
There is one bar schedule at the reception, but in fact there is one near the pool from 10 to 20.30
And on the terrace from 21.00 to 22.00 where it constantly stinks of garbage cans. Alcohol and juices are all divorced!! ! The bartender guy constantly underfills glasses. We constantly pour our own into glass, and those who have a rest in plastic glasses !!!
Constantly no matter how Pepsi and Sprite is not present, so beer or gin. Often there is only vodka and powdered wine!! !
As for food, it does not pull not only 4 * but even 3 *. The queues are crazy, there is not enough food for everyone. Meat dishes are given out in a small piece per person, and if enough is enough, even spaghetti is not enough. There is no bakery at all. Fruit only halves of apples and a bit of grapes. Alcoholic drinks, two plastic cups in the hands of beer, forfeits, cola, sprite, the same thing. The bar of the three declared only one works from 10 to 21. Animation is absent, only in the evening after dinner music plays and something like a disco. Own beach is dirty, no one cleans, most of the sunbeds without mattresses and towels are broken. The hotel itself is small, but nice and well-groomed. The hotel would have a good manager and chef, it would be possible to make candy from him. In the meantime, today we cannot recommend the Rios Latte Beach 4 * hotel for recreation.