If you don't want to spoil your vacation, look for another hotel

Written: 19 july 2023
Travel time: 10 — 16 july 2023
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 5.0
Cleanliness: 3.0
Food: 5.0
Amenities: 5.0
I will write a review for the first time in my life, I really want to share my impressions of the hotel.
Since we were paid from July 10, and we arrived on the 11th, we were accommodated immediately. The room is small, dark, but okay. The floor in the room was never washed, the bedside tables are really dusty. Cleaning was called making the bed and changing the towels. Breakfast at the hotel was the same. There is really nothing. Blue boiled eggs, bread fried in an egg, a few tomatoes and cucumbers. Although there were always 4 types of cheese. There were no desserts for breakfast. If you do not count shopping baskets and jam. Lunches in the hotel are more fun, there is meat, fish, rice, sometimes spaghetti, all these dishes were repeated in different variations on different days. Fruits were watermelons and apples all day. Desserts are weak, but they were. Dinner is almost always the same as lunch. But it must come on time, if a little later, you risk being hungry.
Now about the beach. It is a plus to go to the beach in 5 minutes.

On the way to the beach, there is a local market where you can buy anything you want. The hotel does not have its own beach, there are only designated places, there are a maximum of 25 sunbeds, 5 of them are broken and there are no mattresses for another 5. They lie on nothing. Mass of people. There are many cigarette butts that no one removes. There is no bar as such either, more precisely, there is a stall where water is handed out in cups and that's all. Therefore, all other days we went to the city beach, lay on towels on the pebbles, but there were always few people there.
The sea here is perfect, crystal clear, transparent, very warm and gentle. The nature is amazing, the view of the mountains.
On the second day, we noticed that the air conditioner was not working in the room. And this is the most "interesting" thing. I want to note that during the day the temperature in the room warmed up to at least 35 degrees, there was really nothing to breathe. I turned to the reception desk with a request to repair the air conditioner. They promised me three days, but nothing changed. They even brought me a fan!!!!!
! In the evening of the 3rd day in the evening, I approached the general director with the same request, and oh, wonder))) again nothing!! ! On the morning of the 4th day, I asked to move us to another room. We were surprisingly relocated. Apparently, I just got them out with my persistence.
The second room was larger, brighter with a working air conditioner.
Internet. There is no ego in the rooms, there is one in the lobby, but it is very weak and works intermittently. You can buy internet in the room, we did not do this.
Servicing In the bars you can take drinks, beer, they do not make cocktails, at most gin and tonic or whiskey and cola. Everyone is very friendly.
There is animation, yoga, water polo, water aerobics were held, evening shows were held by animators, there were no guest artists. Animators are active and funny.
Summing up, I want to say that we went to the sea, we got it and were 100% satisfied. Only from the sea, everything else leaves much to be desired.
At the reception, I heard constant complaints from other guests, to which no one responded. If not for the story with the air conditioner, which really spoiled 3 days of my vacation, the impression was the best. And yes, we have seen much better and customer-oriented hotels, this one is, let's say, normal. He should grow and develop, but apparently, they don't need that.
Translated automatically from Ukrainian. View original