In the application of the 4 * hotel, there are obviously extra two *

Written: 30 august 2023
Travel time: 28 july — 4 august 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
If you do NOT want to ruin your vacation, do not even look towards this "4 * hotel". Maximum "2*". Why this hotel was assigned 4 * - remained a mystery. This is not a budget four, it's a complete horror. I do not understand where the positive reviews come from, the impression that they are written by the employees of this "hotel". Now in order. The hotel is small, on 5 floors. Upon entering the hotel, I was immediately embarrassed that the lobby was stuffy, the air conditioning there was very conditional. Internet is free in the lobby, but it is almost not pulling. There is a paid, good, works throughout the hotel 12 dollars for 7 days. They settled us on the 5th floor. This is the last floor, during the day you will not be saved by air conditioning, which blows very weakly. The room is small with one double and one single bed, a small balcony where there is nowhere to hang swimwear and towels, because there are no fixtures.
W/C: There are no doors or walls in the "shower cubicle" except for one partition near the toilet, so everything is wet as a result. There are no shelves for soap / shampoo either, so you have to reach for the washbasin every time to take / put soap supplies. Shampoo, soap, shower gel and one set of towels were waiting for us upon arrival!!! ! for three persons. Yes, a day of going to the reception did not bring any result. Cleaning ....there is none, they take out the garbage, they don’t even always put toiletries, I have to catch the maid and ask for them, so I don’t even stop at cleanliness, apparently this is also not included in the concept of this hotel. Pool: outwardly clean, but around all the sunbeds, which are few, are occupied, so we didn’t even go there. The pool with slides never worked. "Cold bar" near the pool - beer, cocktails (complete garbage), cola, sprite, water. This is the whole range.
The second bar had wine and other alcoholic drinks and a constant queue ....On the territory of the hotel, water can only be taken from the bar near the pool, there are no more refrigerators and places with water in the hotel. Water is not in bottles, but in cups like yogurt. Restaurant: it's even funny to write "restaurant", dining room....I won't even describe the breakfast - if you like eggs, then you will be satisfied. For lunch and dinner on the menu: 1 type of soup. 3 types of garnish: vermicelli, porridge, beans, sometimes there was cold incomprehensible potatoes such as boiled circles. Salads: tomatoes + cucumbers, tomatoes + lettuce, blue cabbage, lettuce, eggplant with something; baked peppers, some eggs with sour cream (probably left over from breakfast), and something like adjika; meat chicken pieces fried, chicken baked, fried fish such as herring. Sweets: chocolate cake, several types of manniks. Grapes and apples. This is all that was in this dining room. That is, there is no choice from the word AT ALL.

The food is bland and not tasty. The floor in the dining room is like a skating rink - dirty and greasy, so you have to be very careful when walking. Plates and cutlery are also not clean, so everyone stands and sorts out the dishes in order to take clean ones, well, at least outwardly. Beach ....Go to the beach for 7-10 minutes in the sun, because there is no shade at all, past the market and shops. "Own beach" is a piece of a common beach 4 meters wide, on which there is a very small number of sunbeds and a conditional row of umbrellas that absolutely do not give shade. The sea ...this is not the merits of the hotel, but the sea is warm, clean, the sunset is pebble, so it's better to go in special shoes. Near the "private beach" a pier, which belongs to the territory of another hotel and parking with boats. Also near the "private beach" is a McDonald's kiosk where you can take cola and water. Hotel guide, representative of the travel agency Join UP....
a strange madam, who will impose excursions on you, the answer to questions about problems with the hotel was - well, you yourself chose ....that is, you will not wait for any help from a travel agency representative. Except for the stories that "you need to go on an excursion, " no more information was announced, neither about insurance, nor about help. On the Join UP website, reviews about this hotel are only positive, so you should not trust the reviews on the website of this tour operator, see reviews on other sites. I wish everyone who is going on vacation to NEVER come to this hotel.
Translated automatically from Russian. View original