Телефонное воровство в отеле Phone theft in a hotel

From the airport about 20 minutes away, settled immediately, the rooms are excellent, there are mountains all around, the territory is large and beautiful, although the road to the sea is not too shady, which is not a plus at all in the heat. The beach is good, the entrance to the sea is super. The first week of rest - the Germans in the majority - relaxation, order, cleanliness. The second week is the dominance of Russians who are not too burdened with culture. It's dirt, theft on the beach, loud speech. The Russian public at the end of this June is too loud, crowded - in a word, the collective farm. The sea is quite cold, but it saves from the heat perfectly and the hardening is good, the children do not care. The food is very decent, fruits, meat, side dishes - in abundance. Ice cream, cakes, pastries. Umbrellas on the beach are miserable, everyone was trying to get under the awning, everything is busy in the morning. The impression of the hotel was catastrophically spoiled on the day of departure. On the day of arrival, the child became ill and I dialed the number of the insurance company from the number, a Turkish woman was talking on the phone, after a minute she hung up. Leaving, I was presented with a bill for 16.5 minutes of conversation. She demanded a printout - everything except the duration of the conversation. I demand to indicate the duration of the conversation in the printout - only writes by hand. The bus guide from the TEZ tour came up (ours from Coral had not yet arrived) spoke. They say automation, nothing can be done, you were the first to have such a problem. Be aware - legal phone theft in this German hotel. Many of the constant calls to the number, I also did not pick up the phone. I can imagine what else they do in this hotel with the help of number phones. Turn off the phone in the room. Disgusting, Coral's tour guide could have warned about this kind of hotel practice. I