We checked in on August 25.2021, arrived at the hotel at 9 am... check-in at 14:00, the room was cleaned 15 minutes before our arrival, apparently the staff was not very good, although check-out from the rooms at 12:00 But this did not upset us much. There are hotel rules. On the first day I was disappointed with the kitchen and utensils.
… More ▾
We checked in on August 25.2021, arrived at the hotel at 9 am... check-in at 14:00, the room was cleaned 15 minutes before our arrival, apparently the staff was not very good, although check-out from the rooms at 12:00
But this did not upset us much. There are hotel rules. On the first day I was disappointed with the kitchen and utensils. I've never seen anything like this before. . . THE DISHES ARE ALL DIRTY!!! ! fat, all chipped is a nightmare. I went up to the manager and showed it personally, they promised to fix it. But alas, no one did anything. I can’t eat normally, of course, my mood is spoiled, for the whole vacation.
I can’t say anything about the kitchen, but I wasn’t impressed at all. The rooms are cleaned normally if you leave $1.
It's a pity that I wasted money and time on this inconvenience. I won't come back here again.
But this did not upset us much. There are hotel rules. On the first day I was disappointed with the kitchen and utensils. I've never seen anything like this before. . . THE DISHES ARE ALL DIRTY!!! ! fat, all chipped is a nightmare. I went up to the manager and showed it personally, they promised to fix it. But alas, no one did anything. I can’t eat normally, of course, my mood is spoiled, for the whole vacation.
I can’t say anything about the kitchen, but I wasn’t impressed at all. The rooms are cleaned normally if you leave $1.
It's a pity that I wasted money and time on this inconvenience. I won't come back here again.
Like
You like
• 7
Show other comments …
Upon arrival, the hotel in which we were settled (MASTER FAMILY) turned out to be a weak 3. I gave a tip at the reception in the hope of getting a normal room, but they gave us a family room, but it was killed, although on the first floor, but with steps without a ramp for prams and a door they don’t close on the balconies, ants crawl around the room, they don’t clean the rooms without an urgent request, the food in the hotel is not tasty and there is not enough of it, the queue is like in a terry soviet sanatorium.
… More ▾
Upon arrival, the hotel in which we were settled (MASTER FAMILY) turned out to be a weak 3. I gave a tip at the reception in the hope of getting a normal room, but they gave us a family room, but it was killed, although on the first floor, but with steps without a ramp for prams and a door they don’t close on the balconies, ants crawl around the room, they don’t clean the rooms without an urgent request, the food in the hotel is not tasty and there is not enough of it, the queue is like in a terry soviet sanatorium.
Like
You like
• 10
• traveled 3 years ago
Terrible hotel that you don't like at first sight. We are absolutely not happy with everything and are very sorry that we chose him (photos on the Internet are deceptive). The worst thing is the food. We arrived with a 5 year old child and realized that there is simply nothing to feed him here. All food is either spicy or overcooked.
… More ▾
Terrible hotel that you don't like at first sight. We are absolutely not happy with everything and are very sorry that we chose him (photos on the Internet are deceptive).
The worst thing is the food. We arrived with a 5 year old child and realized that there is simply nothing to feed him here. All food is either spicy or overcooked. The choice is small and everything is simply not tasty, as in the worst canteens.
Beach across the road. The sea is clean, but it is not very convenient that sun loungers and umbrellas are far from the sea (about 100 m), you can only walk in special shoes, because small pebbles are very uncomfortable, especially heated.
The rooms are very small, there is no place to put the suitcase, the shower stinks of the toilet and everywhere this small pebble brought from the beach.
In general, the threshed are not satisfied with the hotel, there is nothing to do with children here. The territory is small, there is nowhere to walk.
The worst thing is the food. We arrived with a 5 year old child and realized that there is simply nothing to feed him here. All food is either spicy or overcooked. The choice is small and everything is simply not tasty, as in the worst canteens.
Beach across the road. The sea is clean, but it is not very convenient that sun loungers and umbrellas are far from the sea (about 100 m), you can only walk in special shoes, because small pebbles are very uncomfortable, especially heated.
The rooms are very small, there is no place to put the suitcase, the shower stinks of the toilet and everywhere this small pebble brought from the beach.
In general, the threshed are not satisfied with the hotel, there is nothing to do with children here. The territory is small, there is nowhere to walk.
Like
You like
• 11
We were at the hotel in mid-June 2021, we chose it because we attracted good reviews and a special offer from the tour operator. We arrived at the hotel in the late afternoon, settled us immediately, but asked to change the room, since in the first version the laminate was swollen on the floor. The rooms are budget, but the renovation is fresh, the air conditioning worked perfectly.
… More ▾
We were at the hotel in mid-June 2021, we chose it because we attracted good reviews and a special offer from the tour operator. We arrived at the hotel in the late afternoon, settled us immediately, but asked to change the room, since in the first version the laminate was swollen on the floor. The rooms are budget, but the renovation is fresh, the air conditioning worked perfectly. Cleaning was done every day, tips are welcome. I really liked the green well-groomed territory, the presence of a large number of bars, clean pools. Tourists from Ukraine and Turkey, all behaved adequately, there were no drunks and violent ones.
The food is normal, no seafood, fruits: watermelon, melon, peaches, apricots, apples and oranges. Delicious meat, sweets, a large selection of fresh and stewed vegetables. There is not much entertainment, perhaps this was due to the fact that we went not in the high season. There are comfortable sunbeds on the sea, there was enough space for everyone at any time of the day. From 12 to 17 on the beach and near the pool, you could have a bite to eat with french fries, burgers, Turkish flatbread, cookies and other snacks, ice cream was given out for half an hour a day. Separately, I note the friendly, friendly, unobtrusive staff.
Of the minuses of the hotel: wi-fi only in the lobby and on the beach, in the rooms - for a fee, a safe in the room is also for a fee, the proximity of the road, which spoils the view if you want to sit in the open area of the restaurant. Of the budget fives, this hotel is very decent and definitely worth the money.
The food is normal, no seafood, fruits: watermelon, melon, peaches, apricots, apples and oranges. Delicious meat, sweets, a large selection of fresh and stewed vegetables. There is not much entertainment, perhaps this was due to the fact that we went not in the high season. There are comfortable sunbeds on the sea, there was enough space for everyone at any time of the day. From 12 to 17 on the beach and near the pool, you could have a bite to eat with french fries, burgers, Turkish flatbread, cookies and other snacks, ice cream was given out for half an hour a day. Separately, I note the friendly, friendly, unobtrusive staff.
Of the minuses of the hotel: wi-fi only in the lobby and on the beach, in the rooms - for a fee, a safe in the room is also for a fee, the proximity of the road, which spoils the view if you want to sit in the open area of the restaurant. Of the budget fives, this hotel is very decent and definitely worth the money.
Like
You like
• 14
We rested in June. The hotel just opened after quarantine. Most from Ukraine and Turkey. 1. Beautiful green area. 2. Friendly staff. 3. Choice of pools and slides for adults and children. Swimming pools on the sea and on the territory. The water is clean and does not smell of chlorine. There were no questions about food either.
… More ▾
We rested in June. The hotel just opened after quarantine. Most from Ukraine and Turkey.
1. Beautiful green area.
2. Friendly staff.
3. Choice of pools and slides for adults and children. Swimming pools on the sea and on the territory. The water is clean and does not smell of chlorine.
There were no questions about food either. A constant selection of fish and meat on the grill.
There are always programs for children.
Cleaning was 6 times in 7 days. A tip or a chocolate bar is always welcome with a low bow)
Alcohol is local, the quality is decent. No drunks were seen.
The nearest supermarket is about 5 km, but there are always minibuses.
But this is not a problem, since it is much worse when a hotel is built in the middle of the bazaar, like many in Side.
If you are planning a vacation with children, I definitely recommend it. For the price-quality one of the best.
1. Beautiful green area.
2. Friendly staff.
3. Choice of pools and slides for adults and children. Swimming pools on the sea and on the territory. The water is clean and does not smell of chlorine.
There were no questions about food either. A constant selection of fish and meat on the grill.
There are always programs for children.
Cleaning was 6 times in 7 days. A tip or a chocolate bar is always welcome with a low bow)
Alcohol is local, the quality is decent. No drunks were seen.
The nearest supermarket is about 5 km, but there are always minibuses.
But this is not a problem, since it is much worse when a hotel is built in the middle of the bazaar, like many in Side.
If you are planning a vacation with children, I definitely recommend it. For the price-quality one of the best.
Like
You like
• 12
• traveled 4 years ago
Came here against my will! Tour operator Tui decided to change our hotel!! ! Many tourists came here, whose hotels were closed!!! Master Family Club Side 5 * (The hotel is out of the way, 40 minutes walk to the pharmacy, there is a shop behind the hotel, you can buy inexpensive excursions, the beach is across the road.
… More ▾
Came here against my will! Tour operator Tui decided to change our hotel!! ! Many tourists came here, whose hotels were closed!!!
Master Family Club Side 5 * (The hotel is out of the way, 40 minutes walk to the pharmacy, there is a shop behind the hotel, you can buy inexpensive excursions, the beach is across the road. There are stones on the beach, it hurts to walk on them, the pontoon was disassembled for a week! The sea is clean and warm, waves were once in 14 nights. Sunbeds are new. Animations 0! Food and room are normal, one might say good. In the room, a kettle, tea, coffee, mineral and ordinary water was brought constantly! Cleaning is good, towels changed every day. Wi-Fi in the room paid, caught well, but at the same time only on one device! On the beach and reception Wi-Fi is free. The territory of the hotel is tiny, palm trees and coniferous trees grow, there are wastelands around! The last days it got colder and mosquitoes flew in, the repellent did not help!!!
We are young, without children - this boring hotel is not for us!!!! )
Master Family Club Side 5 * (The hotel is out of the way, 40 minutes walk to the pharmacy, there is a shop behind the hotel, you can buy inexpensive excursions, the beach is across the road. There are stones on the beach, it hurts to walk on them, the pontoon was disassembled for a week! The sea is clean and warm, waves were once in 14 nights. Sunbeds are new. Animations 0! Food and room are normal, one might say good. In the room, a kettle, tea, coffee, mineral and ordinary water was brought constantly! Cleaning is good, towels changed every day. Wi-Fi in the room paid, caught well, but at the same time only on one device! On the beach and reception Wi-Fi is free. The territory of the hotel is tiny, palm trees and coniferous trees grow, there are wastelands around! The last days it got colder and mosquitoes flew in, the repellent did not help!!!
We are young, without children - this boring hotel is not for us!!!! )
Like
You like
• 15
We arrived at the hotel at 06:00. Immediately put on bracelets. The restaurant opened and had breakfast. Checked in around 09:00. I won't write much. In short, it is: clean, cozy, calm and comfortable. ALL STAFF in masks, sanitizers are everywhere. The sea was very warm. Pure. The food is monotonous. But everything suited us.
… More ▾
We arrived at the hotel at 06:00. Immediately put on bracelets. The restaurant opened and had breakfast. Checked in around 09:00. I won't write much. In short, it is: clean, cozy, calm and comfortable. ALL STAFF in masks, sanitizers are everywhere. The sea was very warm. Pure. The food is monotonous. But everything suited us. Meat, fish, cheese, yogurt, vegetables and fruits. BURNING in one word. We were taken to a leather and fur store (Side) for free, from there they asked us (for free) instead of a hotel, they took us to the ancient city. VERY liked it. We returned to the hotel by taxi for $20. Resting with company. TAKE FRIENDS, GOOD MOOD AND EVERYTHING WILL BE GOOD. Have a good rest everyone.
Like
You like
• 5
• traveled 4 years ago
Choosing this hotel because I liked that the rooms are in two floors and the rooms are scattered throughout the quarantine period. Salting took place fairly quickly. And also because of the large and self-sufficient area, so as not to go outside the hotel in quarantine. At check-in, they received bracelets and took the boy to the room.
… More ▾
Choosing this hotel because I liked that the rooms are in two floors and the rooms are scattered throughout the quarantine period. Salting took place fairly quickly. And also because of the large and self-sufficient area, so as not to go outside the hotel in quarantine. At check-in, they received bracelets and took the boy to the room.
At the reception there is free Wi-Fi on the beach. So I bought Wi-Fi for one device to have it in the room and elsewhere in the hotel. The area is quite large, I have a long way to go. There are shops and services on site for all occasions. Prices are reasonable, so in principle there is no point in leaving the territory, which we did.
The room did not like the fact that in the toilet the shower was half glazed, and the other half was not drawn by a curtain, so the water fell to the floor and formed puddles, which had nothing to collect.
I had to ask for a rag on the floor at the reception. I also didn't like the fact that not all channels worked on TV, but that's not significant.
I liked that the rooms were cleaned equally well when I left tips and when I forgot. Just when deprived, they could clean up more carefully and weave a pet out of towels. I liked the balcony where we dried clothes and kept dimensional things. I liked that they renewed the water in the refrigerator from time to time and hygiene products in the toilet.
The service was liked not only by everyone who knew Russian or English, mostly either German or Turkish and it was difficult to understand. We had to seek help with translation in the right situations. The food was plentiful and varied. Some good.
I did not like the fact that there was nothing to drink except water from healthy drinks. There were no compotes or herbal teas. Fresh fruit only by the pool or on the beach for $ 2, which in principle is not so expensive.
I also didn't like the fact that everyone was throwing food then, and you couldn't take as much as you needed, you were either given a lot or a little. Mostly a lot, I had to cultivate the habit of depriving myself of food, which was very difficult for me, but I did not want to gain weight. It was also not clear what was part of a dish, it was almost impossible to know the composition. What is important for me to feel good after eating.
I liked the evening animations for children. Our daughter was delighted and looked forward to this hour.
I did not like the fact that there were big waves, but this is not a problem of the hotel, but rather the location. The child was overturned twice on the first day of the wave, then went to the sea crying, even if it was 100 meters from the sea.
Good thing there were a lot of pools and other entertainment. But we rode purely sea water. Because of this, we will not go there again until the child grows up.
Overall the hotel is good, but there is not much experience yet.
At the reception there is free Wi-Fi on the beach. So I bought Wi-Fi for one device to have it in the room and elsewhere in the hotel. The area is quite large, I have a long way to go. There are shops and services on site for all occasions. Prices are reasonable, so in principle there is no point in leaving the territory, which we did.
The room did not like the fact that in the toilet the shower was half glazed, and the other half was not drawn by a curtain, so the water fell to the floor and formed puddles, which had nothing to collect.
I had to ask for a rag on the floor at the reception. I also didn't like the fact that not all channels worked on TV, but that's not significant.
I liked that the rooms were cleaned equally well when I left tips and when I forgot. Just when deprived, they could clean up more carefully and weave a pet out of towels. I liked the balcony where we dried clothes and kept dimensional things. I liked that they renewed the water in the refrigerator from time to time and hygiene products in the toilet.
The service was liked not only by everyone who knew Russian or English, mostly either German or Turkish and it was difficult to understand. We had to seek help with translation in the right situations. The food was plentiful and varied. Some good.
I did not like the fact that there was nothing to drink except water from healthy drinks. There were no compotes or herbal teas. Fresh fruit only by the pool or on the beach for $ 2, which in principle is not so expensive.
I also didn't like the fact that everyone was throwing food then, and you couldn't take as much as you needed, you were either given a lot or a little. Mostly a lot, I had to cultivate the habit of depriving myself of food, which was very difficult for me, but I did not want to gain weight. It was also not clear what was part of a dish, it was almost impossible to know the composition. What is important for me to feel good after eating.
I liked the evening animations for children. Our daughter was delighted and looked forward to this hour.
I did not like the fact that there were big waves, but this is not a problem of the hotel, but rather the location. The child was overturned twice on the first day of the wave, then went to the sea crying, even if it was 100 meters from the sea.
Good thing there were a lot of pools and other entertainment. But we rode purely sea water. Because of this, we will not go there again until the child grows up.
Overall the hotel is good, but there is not much experience yet.
Like
You like
• 4
The hotel is beautiful, clean, comfortable. The alleys are blooming and well-groomed. Special thanks to all the staff from the reception to the "invisible" girls who clean the rooms. The sea is not far from the hotel, the beach is clean, there are enough sun loungers. The food is excellent, an abundance of drinks, fruits.
… More ▾
The hotel is beautiful, clean, comfortable. The alleys are blooming and well-groomed. Special thanks to all the staff from the reception to the "invisible" girls who clean the rooms. The sea is not far from the hotel, the beach is clean, there are enough sun loungers. The food is excellent, an abundance of drinks, fruits. The beach has a bar and pool. The hotel is not noisy. If you want to come on vacation with a child, then this is what you need! The hotel has a swimming pool, animators are constantly working.
To all the guys working at the Master Family Club Side 5 * Hotel - Side, Turkey, I want to wish prosperity, new ideas!! !
To all the guys working at the Master Family Club Side 5 * Hotel - Side, Turkey, I want to wish prosperity, new ideas!! !
Like
You like
• 8
We really liked the hotel, green. Large landscaped area. Everywhere is clean, the rooms have nothing to indulge in. The food is excellent and varied. Trout, lamb, lots of fruit. Everything is very tasty. Three minutes to the sea. On the first day there was no place, they moved to another hotel, for this there was free Wi-Fi in the room, a safe for free and a massage.
… More ▾
We really liked the hotel, green. Large landscaped area. Everywhere is clean, the rooms have nothing to indulge in. The food is excellent and varied. Trout, lamb, lots of fruit. Everything is very tasty. Three minutes to the sea. On the first day there was no place, they moved to another hotel, for this there was free Wi-Fi in the room, a safe for free and a massage.
Like
You like
• 23
Show more »
