Nergos Garden Hotel 4*– Reviews

TurkeySide
4
Rating 3.310
based on
4 reviews
3.3 Rooms
4.3 Service
3.3 Cleanliness
4.3 Food
4.0 Amenities
Nergos Garden Resort is located 350 meters from its private beach. Side city center is 9 km away. The hotel was built in 1991 and last renovated in 2018. The hotel is suitable for families and young people.More →
аватар YuliaUfa
 •  traveled 4 years ago
It was the worst vacation of my life! This is not my first trip to Turkey. I have rested more than once both on a package tour and as an independent tourist in all categories of hotels over the past few years. But I have never seen such a nightmare anywhere, even in hotels without a category. I am not a picky tourist at all, I rarely ask for cleaning, I don’t expect frills in food, I don’t need animation. … More ▾ It was the worst vacation of my life! This is not my first trip to Turkey. I have rested more than once both on a package tour and as an independent tourist in all categories of hotels over the past few years. But I have never seen such a nightmare anywhere, even in hotels without a category. I am not a picky tourist at all, I rarely ask for cleaning, I don’t expect frills in food, I don’t need animation. All I need is a clean bed, hot water and edible food. So I had to eat on my own.
We bought a ticket at NERGOS SIDE - a city hotel in the very center of the city, which turned out to be closed, which, of course, no one warned about. Instead of this hotel, we were brought to the village of Cholakly to the NERGOS GARDEN hotel, which I will have nightmares for a long time to come. There was no limit to the grief. There were many tourists in the hotel who had to live, like us, in NERGOS SIDE.
Attempts to clarify the situation led to nothing. The tour operator Intourist allegedly was not aware of the closure of the city hotel, at least that's what they told me. Moreover, the representative of the tour operator said that we should also be glad that we were settled in this hotel, since it costs two thousand more. After such a swine attitude on the part of Intourist, the desire to use his services was gone forever. By the way, the information meeting consisted only in collecting vouchers.
This hotel left the most unpleasant impression: ugly service, or rather its complete absence. The room was on the third floor overlooking the pool. There is a dubak in the room, the same dubak in the dining room and at the reception. There is dirt everywhere, you have to beg for cleaning, the remote control for the air conditioner is given for a fee, almost all the food is not edible and not at all tasty, some of it is even scary to eat.
The room is absolutely terrible. Sheet with holes and in addition a large yellow stain. Pillowcases are also a hundred years old and indelible. Curtains were torn. There were beer bottles in the closet. The door lock is broken, as is the door itself.
A separate topic - CATS. They not only lie on armchairs and sofas and pee in flower pots, but also sit on tables in the dining room. My balcony was close to the windows of the dining room, I even managed to photograph the cat sitting freely on the table, no one even thought to drive it away.
In the dining room tablecloths are more like rags - with holes and stains, not ironed.
The staff are bums and bums.
Saved only a trip to the city of Manavgat for the whole day.
In a word, ruined vacation and wasted money.
I would not recommend this hotel to anyone!
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аватар 7847114
 •  traveled 5 years ago
Rating 3.0
We were in hotels with my family in late July - early August. I will describe in detail the entire holiday, all the nuances that hotel guests will have to face. So, in order: Settlement. Arrived in the evening, the number was given immediately. We got a room on the first floor of the hotel. Very small, stuffy, I would say the basement is in a terrible state, everything would be fine, but we arrived with a small child, the music played so loud that it was, and even more so there was no way to sleep. … More ▾ We were in hotels with my family in late July - early August. I will describe in detail the entire holiday, all the nuances that hotel guests will have to face. So, in order:
Settlement. Arrived in the evening, the number was given immediately. We got a room on the first floor of the hotel. Very small, stuffy, I would say the basement is in a terrible state, everything would be fine, but we arrived with a small child, the music played so loud that it was, and even more so there was no way to sleep. I went to the reception, asked to change the room, hinted that he was ready to pay extra. A porter came up, quietly asked to step aside, wait 15 minutes until the rest of the guests were settled, they would solve the issue. After 20 minutes we were already in another room on the 3rd floor, overlooking the street. The cost of this service is $20. When we moved from room to room, we met a couple also with a small child, they were also settled on the 1st floor in terrible conditions, they persistently asked the administration to relocate, unfortunately they received an answer that there were no available rooms ((. In other respects, the situation in Turkey is quite standard, if you want fit well, pay extra.
Number. The rooms on the 3rd floor are slightly larger than those on the first floor, but still very small. We saw other tourists rooms with 2 bunk beds and folding beds, however, apart from this, there is no free space left in such a room, people left strollers, inflatable circles, mattresses, outside the room, in the lobby and on the street. The condition, appearance of the rooms is very poor. Everything is very very old. All the photos and horrors that tourists photograph are all true. Shabby and dirty walls, ceiling, painted over with door handles. The ceiling in the bathroom and a tiny corridor is greatly underestimated, if you are taller than 180 cm, it will be inconvenient. A couple of nuances of our room: a large hole in the bathroom, in the ceiling, through which you can in all details, while taking a shower, consider the communications of the bathroom, the air conditioner worked, but very strange, sometimes it did not turn off, from 5-10 attempts it only made noise, it started rattled like a tractor, 2 days before the end of the vacation, it began to drip from it, because it was hanging over the bed, it dripped on the head, a very unpleasant feeling. If you close the door to the toilet, you can open it only with 2 hands with considerable effort, a child or a girl is unlikely to be able to get out without outside help. The TV, tiny, was noisy, there were no Russian channels. It’s stuffy in the room, they opened the balcony door for the night, because the rooms faced the street, they live in the house opposite, as I understand it, the hotel staff, they were usually very noisy going to work at 6 in the morning, I had to get up to close the balcony so that they wouldn’t wake me up child. Safe in the room - for a fee.
Room cleaning: daily.
Territory. Everything is old, not repaired, somehow faked, nothing more. There is no elevator, dirty, garbage, always open doors to utility rooms, broken children's kochels, a rickety fence, and a lot of things. The hotel has a shop, everything is much more expensive than across the street in the bazaar.
Restaurant. Dirty plates, tablecloths, spoons, forks, it is advisable to additionally wipe before eating, so as not to get an eating disorder. What surprised me is that one of the walls is covered with large spots of mold, so blinds were attached to it from above, however, also not evenly, and this view is very conducive to eating). Everything is shabby, dirty, old. The restaurant is small, but there is enough space.
Food. Meat: chicken and turkey, sometimes small pieces of beef, turkey liver, alternated by day, let's do one thing. Fruits: watermelon, oranges, nothing else was seen. Fish, was 2 times in 11 days. Salads 3-4 types, always the same. French fries, pasta, rice, have always been. Sweets, monotonous, the choice is small.
Beach: from the hotel to the sea 10 minutes on foot, or every hour there is a free bus. Sea beach, sunset, everything is very very good, suitable for families with children. On the beach, sun loungers, deck chairs are free of charge, from the hotel, the tents are also free. Bar on the beach, water, drinks all the time, from 11 o'clock - beer, from 12 o'clock they start to feed, cakes, many liked pizza, salads, fruits (watermelon and oranges). Everything is delicious. For a fee: orange juice - $2, pomegranate juice - $3, cocktails.
Pool bar: beer, not tasty, bitter, the quality is very low (subjective opinion, based on personal experience, compared with hotels that used to visit the same price range). The wine is white, rose, red, also of very low quality, alcoholic cocktails, as elsewhere in triples in Turkey, nothing special.
Animation: This is not animation. It is not there during the day, there is no entertainment for children, in the evening: there is a mini disco for children in the form of a charge for 20 minutes, all 11 days are the same)), at the end, before our departure, only a couple of kids who were not tired of it already participated. For adults, there are performances (not every day), the duration is 1 hour, sometimes participation is paid, depending on what happens. A foam party, for example, cost $2. Once the animator drew pictures with children, participation was also paid, for those who wanted to entertain their child. Personal opinion, what such an attitude is, it is a frank disrespect for guests who came to the hotel, paid for the entire service, or who do not have the ability or desire to pay for evening entertainment, I have not seen this anywhere. I was struck by the fact that the animator constantly asked for money, and was frankly rude when he did not receive it. The phrases "if you didn't pay, don't come to my animation" is not a joke, it's quite normal here. The rest of the evenings, they turned on the music, it was boring. Teenagers, youth, young couples, families with children will not be interested here.
Internet: free - very bad, slow, constantly cuts out, I would say almost none. There is a paid 2 euros a day, I didn’t take it, because I was tormented by doubts that the quality was also not high.
The area next to the hotel: a bazaar, a couple of shops, frankly there is nothing to do, you have to go somewhere.
Guide from Tez tour: I was once, briefly gave information about the hotel, asked if I was interested in any excursions. She warned that the hotels are very rare, and that's it, we didn't see her anymore. I compared it with a representative from Coral, who was constantly at the hotel, gave a lot of useful information to his tourists, and described the proposed excursions in a very detailed and interesting way.
Personal opinion: a weak triple, I was very surprised by 4 * in the name of the hotel, this is frankly not true. Hotel services are overpriced. If you have a choice, would recommend to stay in another hotel.
аватар driver289
 •  traveled 5 years ago
Rating 1.0
It's good that we had a rest with a family without a child... 1. Star rating of the hotel: our tour operators sell IT as 4 stars (TEZ TOUR in our case). After talking with the Germans, we found out that THIS is sold to them as 3 stars and much cheaper. Russians, as always, are second-rate, and they will do just fine. … More ▾ It's good that we had a rest with a family without a child...
1. Star rating of the hotel: our tour operators sell IT as 4 stars (TEZ TOUR in our case). After talking with the Germans, we found out that THIS is sold to them as 3 stars and much cheaper. Russians, as always, are second-rate, and they will do just fine.
2. Receiving guests, reception: either does not work (and most likely turned off in order to save money, the air conditioner at the reception was never turned on for 7 days). Arrived at 12:00, gave the keys immediately. Room on the 4th floor, building 2.
3. Room: shabby, dirty, stuffy room. The air conditioning in the room did not work, we waited for them to come and fix it. For about an hour they were drenched in sweat and "cooked alive" (it turns out there is a button under the hood of the air conditioner - why they turned it off, I don't know, maybe to cut a pretty penny on Russian tourists? ). The refrigerator almost does not cool anything (although I set the regulator to everything), but only heats the bedside table. TV set of the 90s, no Russian channels.
Then we went to pay for the safe, but it also did not work. Two technicians came and twisted and turned, in general they put us another safe. Well, everything seems to be possible to rest, but two days later we discovered that 200 dollars had magically disappeared from our closed safe, from my wife's wallet !! ! We put the wallet on arrival and did not take it anywhere before the theft. We left 100 dollars in change and passports, thanks for that too! Well, I had 300 dollars hidden in my bag, but apparently they didn’t dig for a long time, otherwise they would have cleaned it out altogether (as in that song: “We’ll arrange tricks for you, we’ll open the zin of the gift without a key” : -)))
We went to the reception: The administrator said that he would look at the cameras (the camera is only at the entrance to the building, and even then it’s not a fact that it works), we’ll give an answer in the evening. The answer in the evening: "It's impossible - to steal money from a closed safe! ( Russians go through the forest). Do what you want. You can talk to the manager and even call the gendarmes! "
We decided not to get involved, because the theft is not provable. And, as we were told, that the entire administration is relatives and everything will be covered up. No one apologized to us, even out of courtesy. . .
4. The dining room is tolerable, the food is tolerable, the animation is obscenely expressed by Maradona + extorts money for a lotto and a foam party. The beach and sea are great!
5. Bottom line: I want to forget my vacation in this hotel, like a bad dream!! ! Those who bought tickets, be careful, watch your money!! !
аватар Marisa_Fricke
 •  traveled 5 years ago
Rating 1.0
For the first time I am writing a review, for clarity of the situation, I have been traveling for 12 years . . I have been to 16 countries. Specifically in Turkey 4 times. I rested in different hotels from the palace-castle 5 * to 2 * . . From hotels to hostels. I always understood how much I paid and what to expect. … More ▾ For the first time I am writing a review, for clarity of the situation, I have been traveling for 12 years . . I have been to 16 countries. Specifically in Turkey 4 times. I rested in different hotels from the palace-castle 5 * to 2 * . . From hotels to hostels. I always understood how much I paid and what to expect. And I never write reviews. But now, I just have to do it. I am currently in this hotel and will be staying until November 8th. So I'll see you with everyone who travels at this time.
1. The hotel blocked the site of the top wanted and it is impossible to write a review from the "Internet" in the hotel, therefore I am writing from the wi-fi of a local cafe.
2. Internet at the hotel is almost non-existent. My tablet somehow catches (7 android) And the phone (for 8) does not connect at all. But even when the tablet sees the Internet, it constantly disappears and you have to enter both the password and the login . . because. At the reception, the modem constantly reboots. This is not an Internet, but a nightmare. I can't even dream of posting a photo. At least have time to write to my mother on viber. This is near the reception, and a little further than 15 steps, everything is already there, there is no network at all. At the reception they said everything is fine with the "iPhone", if you have an iPhone, try it, good luck. Nobody offered paid Internet.
3. Hamam and massage and sauna and indoor pool . . This is not at all. There are no employees. Everything is closed. Not for a fee, not for free... No way . . And a gym . . Or there is no fitness room either. We were very upset because we wanted to take a massage at the hotel, there is always not enough time at home. In general, no.
4. The sea is far away. It really takes 12 minutes to walk... yes, on the beach there is a toilet and a bar (tea, coffee, beer) and sunbeds, awnings and boring food at lunch....I didn’t like it. (we first ate at the hotel and then went to the sea to see what was there, but there . . Strange pizza, olives, cabbage and fish cake inside with cheese and pasta and That's it... you can’t eat there normally, you can have a bite, but I didn’t like it.
5. The coffee machine does not work for non-hot chocolate, not cappuccino. The usual coffee and tea and all. And they won't run it anymore.
6. For food, it’s normal for a triple, you can eat and there is a choice....for 4 * it’s no longer suitable. In the dining room or restaurant there is a huge minus for me. In the evening, at dinner, right in the building where people eat, barbecue... Fish is fried. The windows are all closed, there is no hood . . There is a chimney and everyone breathes this carbon monoxide. I can’t sit in this and immediately opened the window. . . But even that didn’t save.... We need to open all the windows.... But people are cold. . It’s better to breathe this poison. From this smoke, then the head cracks... This is the same toxins...
7. we took the economy room . . We were happy in the economy without any claims. They showed the standard with a surcharge of $ 30. But we. Abstained. God bless him with the number . . But it started to rain . . And water began to flow from the ceiling... I put a slop bucket so that there... This is a kapets... And most importantly, it flows directly into the outlet, turned off everything from the network) and so but we had dirty bed linen... Not yellow, but from the previous owners... T. K. There was hair on the pillow and everything was dark where the legs were... I myself took off the linen and put it on top of the bed so that the maid understood what needed to be changed. And there was also one towel, too dirty, but it’s not clear whether they washed it badly . . Whether someone had their period before us... In general, we went to the reception and reported about the linen . . Towel . . Flood and went to the hammam in the city. Once the hotel broke off with a sauna. We arrived after 4 hours . . The bed was made and the linen was clean . . it didn’t leak from the roof (perhaps because the rain had ended) but the bucket of water and the puddle were still there and the towel was 1 dirty... ! We are again at the reception . . We reported and went to the animation . . We are coming. They threw clean towels on our bed. . . But the puddle and the bucket are still the same. In general, I think I should wash)....went to bed and found that they gave us 1 sheet for two to cover up. And a single bed. In my nightgown, I didn’t go to the reception to sort things out. I snuggled up to each other, but it's still not enough. . . In general, this hotel will bring you closer. . I'm 42 p-r husband 50-r - we didn't fit under it. . No matter how we tried to squeeze into each other.... ) ))
For alcoholics, this is paradise. . Tekla. . Wine. . Crayfish. . Beer. . . Everything is there. . . But I went to drink tea and chocolate. . . (
I am not enthusiastic about the hotel and I think that the reviews are fictitiously twisted....You can live in this hotel, but just eat and sleep and walk far to the sea, you could find a cheaper hotel. We needed a hamam . . Massage . . Animation (water gymnastics, volleyball) all this is not here... We considered 4 * and 5 * but this hotel had a chic rating . . And we bought into it. Let's try to enjoy the holiday....
Since I'm still here . . Then write me questions of interest . . But not here on the site, because K. It is blocked.
And today, new news in the morning, the glasses ran out, in general, they said they would not bring them. (I don’t want to believe it, because there are no cups forever). They began to drink morning tea, there was a distinct smell of bleach in the cup (I don’t know if it’s from the cup or from the water). Cups and plates with mostly plastic and terribly poorly washed, I try to choose a little glass, but it's tin . . There is no green tea, take it with you.
аватар Filipov904
 •  traveled 6 years ago
Rating 8.0
Vacation went off without a hitch. The Nergos Garden Hotel turned out to be an exceptionally wonderful hotel. Clean neat. The staff is friendly! There are animations for children. The contingent of tourists is different. Germans, Turks, Russians. Minus the staff does not speak Russian well. Settled in quickly! They even fed us (we checked in at 23:00). … More ▾ Vacation went off without a hitch. The Nergos Garden Hotel turned out to be an exceptionally wonderful hotel. Clean neat. The staff is friendly! There are animations for children. The contingent of tourists is different. Germans, Turks, Russians. Minus the staff does not speak Russian well. Settled in quickly! They even fed us (we checked in at 23:00)


avatar vasilisa_new
How many beds for 2 adults, 2 children (11yrs, 2yrs)
10 years ago  •  1 subscriber 1 answer
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Курортный отель Nergos Garden расположен в 350 м от собственного пляжа. Центр города Сиде находится в 9 км. Отель был построен в 1991 году, последняя реновация прошла в 2018 году. Отель подходит для семейного отдыха и молодежи.

Location Отель расположен в 55 км от аэропорта г. Анталия, в 9 км от г. Сиде, в 200 м от моря и залива Чолаклы.
Description of the beach До пляжа 200 метров.
  • 3rd and beyond
  • private beach
  • sand beach
  • sun loungers
  • umbrellas
In a hotel

Wi-fi в лобби (бесплатно), 1 основной ресторан, 2 бара.

  • restaurant
  • cafe/bar
  • open pool
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • currency exchange
  • payment by payment cards
For kids Мини-клуб для детей от 4 до 12 лет, мини-дискотека.
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports Гимнастика, живая музыка (один раз в неделю), водное поло, бочче, дартс, пляжный волейбол.
  • Spa or wellness center
  • sauna/bath/hammam
  • table tennis  FREE 
  • gym
  • aerobics
  • water activities
  • animation
Description of rooms

В отеле 120 номеров. Состоит из 3 главных зданий.

In the rooms

Номера курортного отеля Nergos Garden располагают балконом, кондиционером, спутниковым телевидением, мини-баром и сейфом. В мини-баре ежедневно предоставляется бесплатная бутылка воды. Собственная ванная комната укомплектована феном и бесплатными туалетно-косметическими принадлежностями.

  • bath / shower
  • hair dryer
  • $
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
The address Merkez Mah Turizm Cad No:10 Side/Çolaklı
Phones: T: +90 242 763 05 55 T: +90 242 753 05 59
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. У отеля собственный песчаный пляж. На пляже есть шезлонги (платно), зонтики (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Для ценителей тишины и релакса есть Спа или велнес-центр. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал, аэробикой. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).