report

Written: 1 october 2010
Travel time: 11 — 21 september 2010
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 6.0
Food: 6.0
Amenities: 4.0
Will I go back to this hotel.... Probably not.
So. Turan Prince Residence. Accommodation from 11.09. 2010 to 21.09. 2010. Me, wife, one year old child.
Departure from St. Petersburg at 4 am. Turkish Airlines. The plane is good, there is enough space between the seats and the rows for a person 190cm tall!
Met. They brought…. The beginning of the tenth morning. I didn’t “squeeze out” and spoke English at the reception (those who speak German and try to be like the Germans, believing that in this way they can attract more attention of the staff, they immediately calculate and to good, as a rule, this does not lead) . Check-in was promised at 2:00 pm.
While we went to have breakfast. In the room where the suitcases are stored, they changed and went to the sea....

The beach is our Anapa. Sand, of course, but in cigarette butts. Bathed. The entrance to the sea is sandy, the bottom is sandy and quite shallow for a long time. You can step on small and rather sharp stones. In the center is a pile of stones in the water. It doesn't matter - move to the right - it's good there! But also the people. And the water is warm! It's colder outside!
There were waves for two days. On the third brought a lot of algae. The staff quickly began to rake these algae out of the sea. Well done! The sunbeds are ALWAYS occupied. If you haven’t taken it before 10 am, don’t lie on your sunbed!  Usually occupied with towels that are issued at the hotel and leave. Some sunbeds stay like this all day long with towels and without people. Attention! A towel left in this way can be "cut". We had it. At lunchtime, the sun went out for two hours, always. Once upon returning they could not find one towel. No problem! They cut us, we cut them! We are Russians!  On the beach, always someone from the residents builds sand figures. Volleyball. Everything….
By 12 o'clock we returned to the reception because the daughter began to act up - the road affected... He offered to find some kind of maneuverable room for us, because in 10 minutes the daughter could start a tantrum and it is unlikely that any of the guests would have liked it. The number was found immediately. In a green box. First floor….
On the territory of the hotel there are 4 buildings of dense buildings. Under the buildings there is a passage to the sea, shops, a swimming pool with a jacuzzi, etc. It turns out that for our building, the "ground" floor is a passage to the sea, floor "0" is the main restaurant and the entrance to the building, floor one and above are rooms. Fifth floor - rooms under the roof.
The room is spacious enough. Large double bed, sofa, single bed, bedside tables, table, floor lamp, dressing table, wardrobe, TV chairs, etc. The bathroom is shared but large.
Balcony with table and chairs. Central air conditioner that worked every time we used it and no smell. They used the air conditioner more as a fan, setting the temperature to 27 degrees - they were afraid for the child. Entrance to the rooms by electronic card. The rooms were cleaned every day. How often the pastel changed, they didn’t understand....: )

Restaurant. There are several restaurants on site. The main one and all sorts of different ones, which you can go to once during your stay on a special card issued upon check-in at the reception. We didn't go to others. But the main one... In short, it is a constant problem to find a free table. You can, but only if you come first, to the opening. At the same time, there is a possibility that you will start eating "yesterday's" laid out on top. On the other hand, having come to closing, of course, you can find free tables, without napkins, without cutlery, not tidied up... Well, food too, some may not be...
Baby chairs are to be found. After the previous use, they are dirty and, if you want to use them, wipe them yourself. The most cunning guests without children use these chairs as trays - they load them with food and take them to their table. In order not to run several times... Once a German was sent by me and the chair was taken away. But what to do... In order to tidy up chairs and tables for 10 days of stay, 2 packs of wet wipes were exhausted. Just in case.
While on vacation on TV, we heard about a massive intestinal disease in Khabarovsk. Everywhere is bad. Summer is… Hygiene! Primarily!
Canteen staff used gloves, used bleach. A couple of times I felt the taste of chlorine in food....The food itself is varied, there is a lot of it, but it quickly becomes boring. Kasha is sweet! I will not say that I am spoiled by other hotels. He himself is generally a Spartan, the main thing is to eat. But, even here… fed up.
If you are traveling with a baby, you can take baby food in jars with you. And you can buy - in front of the hotel a whole block of shops. The market is ours. True, $ 2 for a jar of 60 grams is a little expensive. Juices for children with a straw $1 for 2 pieces of 200 ml. What docha strenuously and absorbed.
Playground. Indeed, there are places for children to frolic, swings, slides with stairs, a carousel, a gondola (hardly for children), a Ferris wheel. But, it is impossible to use this day because of the heat, and in the evening the site is illuminated by one spotlight. . . I can not see anything.

Departure. The host side screwed up a little... Like, a sheet with information about the time of departure from the hotel, the time of departure, etc. was “lost”. On my second trip to the representative of the travel agency, they promised me, of course, to provide information in an hour... An hour later, a note was left for me at the reception, they say, departure at 3.55 at night. After looking at other departures and departures, I asked at the reception desk their opinion about the fact that the plane's flights were at the same time, but our departure from the hotel was 55 minutes later. And suddenly the receptionist remembered a letter for me, which indicated departure at 3.00. So, it could easily turn out that, preparing for departure at 3.55, he might not be ready to leave at 3....Orenburg Airlines plane. TU-204. Well, here, as elsewhere in the domestic...
If you didn’t write about something, didn’t tell about something, it doesn’t mean that it wasn’t there. It was. Just not worth the attention.
Didn't use the slide pool. We immediately decided not to do it. You can also go to the pool at home.
Will I go back to this hotel.... Probably not. Yes, however, to Turkey in general.
P. s. if you use a search engine, you can find a lot of messages from the same person who urges you not to go there because of the cases of poisoning that have taken place. What can I say... probably the person who was fired from there writes.
Translated automatically from Russian. View original