Turan Prince Hotel 5*– Reviews

TurkeySide
99
Rating 6.910
based on
99 reviews
№58 in the hotel rating Side
7.4 Rooms
7.3 Service
7.7 Cleanliness
7.8 Food
8.0 Amenities
The hotel is located on the coast. Founded in 2004, renovated in 2015. It consists of four 5-storey buildings and thirteen 2-storey blocks. Green area, active animation, there is a choice of accommodation - in the Hotel on the seashore or in the Park area across the road. Suitable for an active family holiday, including with children.More →
аватар zeinepss
We are from Astana, hello everyone! I write for families. We went with four children, the youngest is 1.6 years old. I was very worried about what would happen. Vacation was a success! Children still have October every day asking to return to TurancePrince??? ? especially my 4 year old. I was ready to live there. … More ▾ We are from Astana, hello everyone! I write for families. We went with four children, the youngest is 1.6 years old.
I was very worried about what would happen. Vacation was a success! Children still have October every day asking to return to TurancePrince??? ? especially my 4 year old. I was ready to live there.
1. We stopped at 12 and said that the room would be ready by 14. We asked to leave our luggage in the lobby and go out for lunch. When we returned, a surprise awaited us. Instead of the usual two-story room in the main building, they gave a VIP room in a VIP cottage with a pool from the threshold of 2 meters in total. By the way, only guests of the VIP houses bathe in this pool. Pool for children flowing into an adult. With sunbeds on site. There is a restaurant nearby, where the waiters brought drinks, ice cream, cocktails almost with a wave of their eyebrows.
2. The room is clean, comfortable, exit from the balcony to the green terraces and flowers. Linen is clean and white. Liked the room cooling system. ??????? . In the room, along with everything, a tea set (coffee, different teas, two types of sugar, an electric kettle and mugs). When you are traveling with kids, something can happen, I was delighted to see this set. As ordered, straight. The bed was changed as needed, there was a brochure in the room, which talked about the importance of preserving nature, saving everything that is used when washing clothes and tons of powder that you have to use. In short, if the brochure is left on the bed, this is a sign that the bed needs to be refreshed. It suited us just fine. They vacuumed, washed the floors and cleaned the shower room every day and did it efficiently. For the VIP room and its service, a solid five.
3. Food varied. There was enough for both children and adults. Of course, I would add less spicy soups for younger children. The rest is heaps and fruits and sweets and the evening ice cream is just awesome. For food a solid 4 +. Well, even 4.8 points out of 5.
4. Territory beauty. Every morning they cleaned their paths very early. The gardeners did something around the territory every day. For the minicenter 5, the girls tried their best. The minizoo is also 5. The aqua park is excellent, but the fact that the time seemed to be not enough for the children. There are many slides, all smooth. More Swings, roundabouts, all sorts of about 5 types. Certainly a bit old but working as they say. There is a Ferris wheel.
5. SEA. be sure to take special slippers with you and your children.
Although the coast is sandy, the entrance to the sea is hoisted and there are rough stones, it can be painful. Especially when there are waves.
6. Adult animation, well, the highest rating. Such a feeling they do not rest. The games, the contests. Merry!
7. The program, since we still tried to follow the regimen with the kids, but a couple of times we stayed for evening programs. Dance shows. And a foam party. It was really cool. Seen this for the first time.
8. Note to those who also decided to buy gifts. Expensive on the territory. But you need to get out of the hotel and go up the road leading up and there will be markets along the road. It's cheaper there. But you can buy even cheaper to go to the city there when you get to the road look at the right sign of the bus stop. Bus every 20 minutes, no dolmush as the guides are specially intimidating. The price per guest is 1 dollar for a trip in such a bus. It will be written Kyzylagach (that is, the village of your hotel) and Manavgat the town itself (there is a mall store, Waikiki center) And back as well. The road takes 20-30 minutes. While I was waiting for the bus, the taxi driver offered to take me to the city for $ 25, wait three hours and bring me back. Keep that in mind as well.
I HOPE MY FEEDBACK WILL HELP YOU TO DECIDE. But I fell in love with this hotel!
Prosperity to the Hotel!
аватар bonusimb
 •  traveled 6 years ago
Rating 1.0
Instead of two standard double rooms ordered through the Pegas travel agency, they gave one four-bed family room, which is in fact the same standard, only the beds there are bunk. Such a hostel for guest workers. To my indignation, the hotel employee, smiling into my eyes, said that there were no available rooms and he didn’t care that I bought the tour six months ago. … More ▾ Instead of two standard double rooms ordered through the Pegas travel agency, they gave one four-bed family room, which is in fact the same standard, only the beds there are bunk. Such a hostel for guest workers. To my indignation, the hotel employee, smiling into my eyes, said that there were no available rooms and he didn’t care that I bought the tour six months ago. In front of me, the same employee “imperceptibly” took the 50 euros invested in the Lithuanian passports of those who settled in and promised to put them in the best room.
The Pegas travel agency gently stepped back from solving the problem, promising to write a complaint to the quality control department, but I did not feel any help from them. In addition, there are no contacts of the Pegas hotel guide in this hotel, I had to solve the problem myself.
After negotiations with the hotel management, I was promised a second room, but only the next day (in fact, the room was given only in the afternoon of the next day), and I was promised a late check-out as compensation. This is where I got scammed for the second time. I agreed to a late check out as I was with two small children and the plane was leaving at night. In fact, I was evicted already at 15-00, although late check-out everywhere is 24-00. The hotel employee, smiling, told me that this was a “gift” late check-out, and it was only until 15-00. Prior to this, promising a late check-out as compensation, none of them said that this flawed gift was only until 15-00. If I had known about such a deception on the part of the hotel, I would have resolved the issue with a late check-out in advance, but I was put before the fact.
In fact, the rest in the hotel itself: already from 7-30 all the sun loungers are occupied with towels and most of the sun loungers are “booked” all day, although there is no one on them. Hotel employees, when you approach them with this question, abruptly cease to understand not only Russian, but also English.
The tiles throughout the hotel are terribly slippery, all the tourists are barefoot and in flip flops constantly falling. I walked in small steps holding the hands of the children, as they constantly slipped.
There is only one point of issue and exchange of towels, and a very short interval in the morning and a short one in the evening. In fact, I approached several times at the indicated time, but the stall was empty, as a result, we lived for 2 weeks with the towels received at the very beginning.
The snack bar is very poor, coffee machines are filled with cheap instant coffee, but for some reason very often instead of coffee they drive either pure water or slightly tinted brown. Ice cream is issued only in one place, for a limited period of time, you have to stand in line, while the local ice cream man is VERY stingy - he has 2 scoops of ice cream much less than one in any normal cafe.
The restaurant, where breakfasts, lunches and dinners were held, constantly flowed from the ceiling (buckets and dirty rags for water were placed among the tables), and once we had to wait more than an hour for the employees to fix the leak, as a result, the restaurant was crowded with vacationers, which the hotel management did not even tried to destroy. As far as I understood, the air conditioning system was leaking, since the air conditioning in the room also did not work and it was terribly stuffy.
In the bathroom, the tile joints were covered with black mold, the soap dispenser was empty (I contacted the cleaning lady, but she said it was broken, so she did not fill it), the water in the toilet was constantly flowing. The room itself was dark and damp. Several times I went to the reception to reprogram the card key, as they suddenly stopped opening the doors of the rooms (2 rooms at the same time).
Several times I rested in Side in other hotels, there are much better hotels for such or even less money, where the quality and service are much better!
Все шезлонги постоянно забронированы полотенцами, служащим плевать на эту ситуацию Если сломано, то никто чинить не будет. Мы жили без мыла в номере, так как дозатор тек Смыв в унитазе работал наполовину, так как кнопка сломана, вода текла постоянно Черная плесень на стене в ванной Это 2 ШАРИКА мороженного, за которым пришлось отстоять очередь
аватар ggs73
 •  traveled 6 years ago
Rating 4.0
Were on vacation in Side, Sentido Turan Prince Hotel from 02.06. 2018-09.06. 2018. To begin with, there were 13 of us - 6 of them were children from 1.5 to 13 years old. The rest of the women, e. mothers. We were met at the airport - an individual transfer Summer tour. There were no problems here. The movie started at the hotel reception. … More ▾ Were on vacation in Side, Sentido Turan Prince Hotel from 02.06. 2018-09.06. 2018. To begin with, there were 13 of us - 6 of them were children from 1.5 to 13 years old. The rest of the women, e. mothers. We were met at the airport - an individual transfer Summer tour. There were no problems here. The movie started at the hotel reception. The meeting and accommodation is not the best. The receptionist Basti khanim and the administrator Mehmet Bey are quite ignorant and rude to the guests, there was a feeling that they had come to their home. Basti xanim, knowing the Russian language, completely ignored questions, dissatisfaction with the number, for complete solidarity, Mehmet Bey supported her. Moreover, a few days later, approaching the Reception for the necessary information, Basti xanim defiantly left her post. Very bad impression left about the reception. We were supposed to be given 4 rooms. Within two hours they gave, but knowing that there were children among the guests, extra beds were provided only at night after our calls.....The hotel itself - the infrastructure is good, the cleanliness of the hotel, territory, beach is very good. Service on the beach - 5, service in all outdoor cafes and restaurants - 5, playground + kids club + children's animation in the evenings - 5, pools - all clean, comfortable, tidy - 5. Head restaurant - service - 5, cleanliness - 5, a variety of food - 4.5, sweets - for an amateur - for me 4. Cleaning in the room - 4, Animation for adults - 5. The most important thing is that most of the vacationers are families. We ordered Al a carte once - we chose the fish menu - we were very satisfied. Throughout the territory, children can be allowed to play. The sea is clean, the entrance to the sea is good, the sand is clean. Near the hotel there are a lot of shops for shopping, pharmacies, cafes. You can simply go to old Side, but do not spend money. For shopping or just a walk, it is better to go to Manavgat. Rest for such a large family from Baku with the experience of traveling abroad with small children was a success. Apart from the initial rude hospitality of Mehmet Bey and Basti Hanim.
аватар ZHanna94077
 •  traveled 6 years ago
Rating 4.0
We arrived at the hotel with two small children on 05/08/18 at 10 am. Although the hotel was 60 percent full, we were settled only at 14.00 (no money was given). They settled us on the 5th floor under the very roof in a room with a non-working air conditioner, it blew like a fan, there was nothing to breathe !! ! The response to all our complaints was only 3 days!! ! They came, they did it, but as it turned out, the air conditioner works there by the hour, and at night they don’t turn it on at all, and this is under a roof that has been heated all day! It's just impossible to sleep! The food is good, but only for adults. … More ▾ We arrived at the hotel with two small children on 05/08/18 at 10 am. Although the hotel was 60 percent full, we were settled only at 14.00 (no money was given).
They settled us on the 5th floor under the very roof in a room with a non-working air conditioner, it blew like a fan, there was nothing to breathe !! ! The response to all our complaints was only 3 days!! ! They came, they did it, but as it turned out, the air conditioner works there by the hour, and at night they don’t turn it on at all, and this is under a roof that has been heated all day! It's just impossible to sleep!
The food is good, but only for adults. Children the same 4 meals every day. Milk porridge is impossible to eat, sweet to horror! There are not enough baby tables for everyone.
The beach for children is very good, sandy with a long sunset. For adults there is a pontoon. There were enough beds. They came at 8 in the morning, almost the entire first row was free (although until Rush came in large numbers, they threw their towels everywhere in the morning, and they didn’t come before 11)))
Very good children's animation! The kids loved it, especially the kids discos! Well done guys!
For adults, there is also entertainment in the evenings.
In general, it would be nice if it were not for the problems with the room, which ruined the whole holiday.
аватар VeronikaE
 •  traveled 7 years ago
Rating 9.0
We rested in Sentido in September 2017 as a family (4 adults and 2 children). We booked 2 separate rooms, but there were some problems during check-in and we were settled in a chic 3-room suite with a sea view! This was our first family trip to Turkey and it was a success! Great food, great selection, good service, friendly staff. … More ▾ We rested in Sentido in September 2017 as a family (4 adults and 2 children). We booked 2 separate rooms, but there were some problems during check-in and we were settled in a chic 3-room suite with a sea view! This was our first family trip to Turkey and it was a success! Great food, great selection, good service, friendly staff. The waiters are clean, ironed, always meet guests at the entrance. Every day a different design in the restaurant, always clean tablecloths, flowers on the table. It was very pleasant to stay. Beautiful well-groomed territory, lawns. The beach is good, there were always enough sunbeds, the staff clearly followed the left towels, if you are absent for 2 hours, the towel was removed. In the evening live music, animation. The only thing is that there are a lot of Germans who smoke EVERYWHERE, they basically don’t have a culture that you can’t smoke in public places, even children don’t bother them! (but this is not a claim to the hotel). I am writing a review after a year, and having rested in another hotel in Turkey, I can definitely say that Sentido is a solid five, all hotels that claim to be 5 stars should be like this!
аватар annak10810
 •  traveled 7 years ago
Rating 10.0
Rested in this hotel for the first time from 30.05 to 13.06. Arrived after lunch, check-in was quick, settled in the room that ordered. The hotel, the territory, the water park, the beach - a good, sandy, gentle entrance to the sea, I liked everything. The contingent is parents with children. The cuisine is varied (of course, lobsters, there are no expensive cheeses) but you will not stay hungry. … More ▾ Rested in this hotel for the first time from 30.05 to 13.06. Arrived after lunch, check-in was quick, settled in the room that ordered. The hotel, the territory, the water park, the beach - a good, sandy, gentle entrance to the sea, I liked everything. The contingent is parents with children. The cuisine is varied (of course, lobsters, there are no expensive cheeses) but you will not stay hungry. On certain days they give red fish, parmesan, delicious tiramisu. On ordinary days there are always several types of meat, fish, many types of sweets. The mini-club is a big, big plus, it is impossible to pick up children from there. Tatyana, Galina, you are super. Animation is generally cool guys, cool shows, games by the pool. It was always fun (we already miss you). Olya, Mustafa, Hairi, Bura thank you for your company) We recommend the hotel. For two weeks of our vacation, we did not regret a single day that we came to this hotel, we hope to come to you again.
бассейн
аватар marisabel23
 •  traveled 7 years ago
Rating 1.0
I fly to Turkey every year and several times, the hotel was recommended by the Travel Agency! We settled in a room on the 5th floor overlooking the sea, when we entered the room we understood why, the air conditioners in the hotel turn on by the hour, they work 3 hours at intervals of 2 hours, they don’t work at all at night. … More ▾ I fly to Turkey every year and several times, the hotel was recommended by the Travel Agency! We settled in a room on the 5th floor overlooking the sea, when we entered the room we understood why, the air conditioners in the hotel turn on by the hour, they work 3 hours at intervals of 2 hours, they don’t work at all at night. I called the agency and they sent me the same information from the tour operator regarding the cooling of the rooms. The next day we were moved to the 3rd floor. On the third day, they accused us that we broke the sink in the bathroom of the room on the 5th floor, and forced us to pay for something we did not do. When we left the room everything was fine. The territory is not convenient, you need to get to the beach and bars only through the underground floor. The beach is also not impressed in the input of stones, mud on the sand. No animation! Disappointment from the first entrance to the reception, everything is very sad and modest. I have never seen such a bar in the lobby in any hotel, this is not a bar, but a dog house. Whoever wants to go to a disco will dance to Modern Telking and Abba))) In general, I do not recommend it to anyone. First time on vacation looking forward to going home. But we also switched to a showdown about the sink, which we couldn’t break in any way)))
аватар SweetCherry
 •  traveled 8 years ago
Rating 8.0
We rested in Sentido Turan Prince 5 * with a 3-year-old child from September 25 to October 2.2016. In general the hotel is good. The food is excellent, there is something to choose for a small child. There are always fresh fruits and vegetables, fish, chicken, turkey, beef. There is a children's and diet menu. … More ▾ We rested in Sentido Turan Prince 5 * with a 3-year-old child from September 25 to October 2.2016. In general the hotel is good.
The food is excellent, there is something to choose for a small child. There are always fresh fruits and vegetables, fish, chicken, turkey, beef. There is a children's and diet menu.
The beach is good, sandy, with a very gentle entrance to the sea.
The water park does not work all day, but at certain hours according to the schedule.
Repairs in the rooms are not the first freshness, but if you do not find fault, then tolerable. Room cleaning 3+ on a 5-point scale.
In the reviews I read that the hotel is designed for the Germans. Realistically, it is. Mostly the Germans. The first few days were even stressful. The animation is completely in German, the staff speaks German, English, and even more so Russian, the staff is not doing very well. But, in principle, you can explain yourself, the waiters and bartenders know elementary words.
The contingent - parents with small children and pensioners. So if you want to hang out, this is not the place for you.
In general, I liked everything, there are no obvious minuses. You can safely go.
аватар
 •  traveled 9 years ago
Rating 5.0
The hotel is focused on the Germans. With them there they lisp and lick dust particles from them. They wanted to sneeze at tourists from the CIS countries. They lived in a bungalow. Cleaned out of 10 days of rest only three times, taking into account cleaning on the first day. Bed linen and towels were never changed at all. … More ▾ The hotel is focused on the Germans. With them there they lisp and lick dust particles from them. They wanted to sneeze at tourists from the CIS countries. They lived in a bungalow. Cleaned out of 10 days of rest only three times, taking into account cleaning on the first day. Bed linen and towels were never changed at all. There were also problems with soap, i. e. only shampoo and hair conditioner were updated, and soap was brought only on the first day. They explained at the reception that we must completely finish the soap before it is completely gone. I had to buy it myself in the store. Also, there are no slippers and bathrobes in the rooms (at the same time, the hotel is 5 *! ). There is no service at all in the coffee shop and bars, the bartenders are rude and generally do not pay attention to you, while the Germans are served with a smile and curtsy. The only thing I liked about the hotel is the water park and many children's and adult pools. The food is normal. Animation doesn't work well. The amusement park is open only in the afternoon until 4 pm, that is, at the time when the kids are sleeping, and there was no desire to get burned. Ice cream only from 16 to 18, the queue for it is incredible, and there are only two types. Overall, the hotel wants better. . And yet, it was not very pleasant when we were given holey towels in the room with stains of unknown origin and the smell of men's perfume. In this way, we paid for a vacation in a 5 * hotel, and rested at 3 * with a stretch. Sadly.
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 9.0
Guys, everyone who is going to go to Turkey with the kids. I'm a pretty picky lady and hard to please. But Tyuran Prince is just a brilliance! Satisfied me from start to finish! Traveled with children aged 5 and 10. They chose to have entertainment and the sea. We got both - both the aqua park and the zoo and the amusement park for children - free of charge and the sea within walking distance. … More ▾ Guys, everyone who is going to go to Turkey with the kids. I'm a pretty picky lady and hard to please. But Tyuran Prince is just a brilliance! Satisfied me from start to finish! Traveled with children aged 5 and 10. They chose to have entertainment and the sea. We got both - both the aqua park and the zoo and the amusement park for children - free of charge and the sea within walking distance. Food, water, service arranged for me!!!!! ! We chose the room - economy and did not lose, because we only slept there and there was where to leave things. From 7.00 in the morning until late at night, we walked, the children were with us, they were not given to kindergarten, after all, the first time, mistrust, etc. Many impressions! Go you won't regret it. There were moments, but they are everywhere in all hotels, so I will not focus on it. The only thing was hard when we took a trip on a ship, all day in the sun, of course we were tired and very exhausted. If you have any questions feel free to share, just ask. My review is live!
Review from — vOtpusk.ru
Show more »


avatar koketkaa
9 years ago  •  1 subscriber no answers
avatar irina-853
what is in the room and where is it in which building?
12 years ago  •  2 subscribers 1 answer
avatar Uljana_79
Hello! Tell me, please ... The agency advised us to stay in a bungalow. Our family of five: 2 adults and 3 children, the youngest is 1 year old. We were convinced that the bungalows are good! We took vouchers with accommodation in these bungalows ... and now we doubt ... I know that you can beat it on the spot, but! Maybe someone was in the bungalow?! share your impressions.
12 years ago  •  1 subscriber no answers
avatar olga-vaskina
I want to go to this hotel.
12 years ago  •  3 subscribers 2 answers
avatar malvina.2005
I look at the photos and some show two pools with slides, and the description of the hotel says that there are only 2 of them. And tell me, is the amusement park still working or has it been dismantled?
12 years ago  •  2 subscribers 1 answer
HOTEL EXPERTS
Attractions
Amphitheater Side
Rating 9.5
Turkey, Side
Story, architecture
Temple of Apollo in Side
Rating 9.0
Turkey, Side
Story, architecture
Side Museum
Rating 9.0
Turkey, Side
Museums, Story, architecture

Отель расположен на побережье. Основан в 2004 году, отреставрирован в 2015 году. Состоит из четырех 5-этажных корпусов и тринадцати 2-этажных блоков. Зеленая территория, активная анимация, есть возможность выбора размещения — в Hotel на берегу моря или в зоне Park через дорогу. Подходит для активного семейного отдыха, в том числе с детьми.

Location В 55 км от аэропорта г. Анталья, 12 км от г. Сиде, 3 км от п. Чолаклы.
Description of the beach Собственный песчаный пляж находится рядом с отелем. Протяженность пляжа составляет 100 м. Шезлонги, зонтики, матрацы, пляжные полотенца — бесплатно. Заход в море — песок, пирс. Снэк ресторан на пляже, душ, кабины для переодевания.
  • 1st line
  • private beach
  • sand beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

4 ресторана, 8 баров, 3 конференц-зала, магазины. Есть концепция для молодожен, в день приезда в номер бутылка шампанского, клубника, шоколад, украшение номера, халаты и тапочки. На следующее утро завтрак в номер.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • doctor
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids 2 бассейна (1 крытый, 1 открытый), 4 водные горки.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports 7 водных горок, дартс, аквааэробика, игровые автоматы.
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • football field
  • gym  FREE 
  • aerobics  FREE 
  • yoga classes  FREE 
  • water activities
  • disco club  FREE 
  • animation
Description of rooms

В отеле 458 номеров.

  • bath / shower
  • hair dryer
  • safe
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace (not in all rooms)
  • internet wi-fi (not in all rooms)
The address Сolaklı, Side, Manavgat, Antalya
Phones: +90 242 763 70 70
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол, футбол. В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.