The price does not match the quality

Written: 6 july 2020
Travel time: 27 — 29 june 2020
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 6.0
Food: 5.0
Amenities: 6.0
The hotel is in a pine forest, there is a pond with swans. You can fish, ride a bike, for children there are playgrounds, one of them was with a trampoline, a children's room. Swimming pool for adults and children with slides. Ropeway and of course SPA. Delicious forest raspberries in the forest. There is no civilization within walking distance. Cycling to the local/village shop.
ROOM: the room is small, without a balcony, two windows to the floor. The room has a small double bed, a wardrobe and a safe, bedside tables, a table, a mirror, down, a small hanger in the hallway. There is a folding sofa (for extra linen they took 300 UAH from us), or the child sleeps with you (the child turned 6), the three of us can lie down to watch a cartoon, but a night's sleep is not rest. I usually carry my cosmetics, but I will describe everything: gel, soap, toothbrushes, paste, shower caps for hair, cotton buds, toothpicks, slippers, bathrobes.
TERRITORY is clean and beautiful. Swans, of course, can spoil on the track, but it's closer to the reservoir, you could overlook it, but in general everything is ok. It was stated that they were being treated for mosquitoes. I didn’t see it personally, after the rain, late in the evening, the living creatures began to pester. But the guards didn’t feel the nightmare, and they didn’t seem to bite anyone : )

SWIMMING POOL. Warm, clean, the first day there was a strong smell of bleach. A lifeguard constantly sits by the children's pool and in one situation I even saw his lightning-fast reaction. Well done! Of course, parents should monitor the children, but with such a lifeguard you can be sure that if you blinked at the wrong time, everything will be ok.
RESTAURANT. Breakfast (buffet) was included in the price of the room, I have only positive emotions about them. Champagne and strawberries in the morning put me into a stupor in the pleasant sense of the word. Everything is beautifully clean and tidy, tasty and satisfying. Polite staff. It was a restaurant on the 2nd floor of the main building.
We spent lunches and dinners at the Jaeger restaurant. There is something ok, but there is something that, in my opinion, does not reach the restaurant dish, and even for that kind of money (prices at the level of the capital). Of course, they coped with mashed potatoes and a cutlet for children, and the meat was served beautifully to the men, although the vegetables were on a plate, well, so-so, but this homemade pasta "nest with chicken and tomatoes" well, I would not have cooked this at home, but this is a restaurant . Maybe I'm spoiled, but I'll explain. When you position this pasta as a restaurant dish, then at least the tomatoes had to be processed or something similar to the sauce was made from them. And these were spaghetti from the store with pieces of chopped dry chicken and raw tomatoes cut into pieces, and even the “ass” of the tomato was not removed. I told the waiter (Nesterenko Katya) about this and she assured me that she would tell the cook. I hope that you will improve, otherwise, noticing the “Inspector General” sign in the hall, the thought is that you are relaxed or the auditor is chopping raw and hard tomatoes in spaghetti for himself : )
Over the holidays the price is very high. At the same time, the declared discounts on DR do not work, since on such a day you can buy yourself a vacation only in such a package, namely: a room with breakfast (always so), once in two days, namely on the holiday 28.07 buffet (grill /drinks are paid additionally according to the restaurant menu), two evenings live music in the restaurant, they also declare the usual services in this price as additional services. Namely, children's animation and MK as an additional contribution to the arguments of such an inflated cost, although it is always there from 8 to 20:30. Imagine if you are going there for a holiday weekend without children : ) why do you need children's animation, what kind of additional service is this strange? I want to say that the child only went to the disco twice, she went there exactly like in Egypt or Turkey, all the same songs and dances. And these gatherings with crafts, as it is fashionable to call them "Master Classes" in the summer, when there is a trampoline, a swimming pool and just a good playground, are not very necessary and interesting. Also, in order to do all this, you had to go to the gazebo and sit there with the animators, they themselves did not conduct vigorous activities to collect the kids (an invitation to something). Perhaps someone who wants to relax, but the children still do not know how to entertain themselves, then this is a useful moment. And so for an amateur, and in no way can this be an argument for raising the price.

I also caught on the wrong consultation about the arbors. I was told that the rental of a gazebo for 2 hours is 800 UAH, upon arrival we at the same reception and in the restaurant watched an advertisement for these gazebos where it was declared 3 hours for 800 UAH. I note that you won’t be able to use gazebos to just sit in a board game with a child to play or hide from the rain, as chains will hang on them closed, because this is an additional service there you will be covered with everything the same as in a restaurant + rent, but sit on bank of the reservoir. By the way, for meat, they assured me that you can fry your own, but I read from other comments that they don’t give such an opportunity, I didn’t check, I can’t confirm or deny. I don’t understand at all why I need a waiter and wine glasses in a gazebo by the water where I just want to sit with my loved ones and fry a barbecue, talk about my own, and not to have someone else standing over your soul, this is not a table in a restaurant.
Cons: no gazebos or benches with a roof to sit outside when it rains. In principle, there is no place to play the same board game with a child, except to spread a blanket with the condition that it is dry (it rained on the weekend). Despite the "+" I think that the price for the holiday weekend is too high, and the restaurant has something to work on, namely the kitchen.
Translated automatically from Russian. View original