Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
5.0
Cleanliness:
7.0
Food:
6.0
Amenities:
10.0
Unfortunately, the hotel could match the prices and the auditor's recommendations, if not for the staff. Lack of drinking water in the room, the girl's refusal at the reception to explain how to get to the center and where to book a tour (although the hotel offers such a service on the site).
Instead of a good day we received "no rooms", and for what we booked - "I understand but check-in from 12.00". In normal hotels to come earlier is not a problem - pay money, leave things and go for a walk. Here the girl tried to put us with a suitcase outside the door - if it weren't for the security guard, she would probably have succeeded. It is not clear why for 650 UAH. you can't provide people with a cup of coffee for breakfast a day. Tea is free - and you have to pay extra for coffee. . .
Instead of a good day we received "no rooms", and for what we booked - "I understand but check-in from 12.00". In normal hotels to come earlier is not a problem - pay money, leave things and go for a walk. Here the girl tried to put us with a suitcase outside the door - if it weren't for the security guard, she would probably have succeeded. It is not clear why for 650 UAH. you can't provide people with a cup of coffee for breakfast a day. Tea is free - and you have to pay extra for coffee. . .
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Excellent hotel, I advise everyone
- highly recommend
- Only pleasant impressions
- Excellent hotel
- Problems with staff
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