Last year was better

Written: 2 september 2019
Travel time: 17 — 26 august 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 2.0
Amenities: 3.0
Last year it was better (see my own review below). And now, in order, and first about the sad: I booked this miracle hotel, keeping in mind the year 2018 and good impressions. Booked a junior suite. I arrived specially at 14.30, as the check-in is from 14.00. There were no residents except us. And at the reception desk, filling out paperwork and paying for accommodation began. I tell them - give me the key - I'll put the child and my wife in the room, go down and pay, but the answer is NO. First money - then chairs. (The tricksters knew that after what I saw I would send them and go to another hotel). So he paid for a miracle - we were taken to a kennel, proudly called a junior suite (a room on the second floor somewhere in the middle of the corridor). They opened it and, oh. . . in these spacious mansions, the bed could hardly fit in the room, and I also asked for a Kinder bed. That is, not only is the room not ready for arrival, but also a kennel of 10 squares.
After my indignation, they offered another kennel at 13-14 meters on the third floor, number 37. By the way, at least there is a balcony there. To my reasonable question, where is the real junior suite in which I lived last year, I was told that it was occupied for the entire duration of our stay (by the way, in my opinion it is room 29 or something like that on the second floor, last before the stairs to the restaurant) . This room is really spacious.
Further, I suggested reconsidering the cost of living due to the difference in square meters of rooms of the same class - they refused. Why am I writing this - if I had been shown these booths before payment - I would have gone a little further to cheaper hotels under the same conditions.

Now for accommodation:
1. Kitchen - fucked up and lost weight (portions) and prices have grown. (One evening I even heard one of the people close to management or something similar scold the waiters - that their additional profit is reduced and saved products on visitors).
2. Housekeeping - no not heard. The maximum garbage was taken out and once the bed linen (and this is for 10 days) was changed. Moreover, the new pillows have the feeling that they are made of mounting foam - hard and not comfortable.
3. Promised live music - only on the 24th and 25th.
4. At the entrance to the hotel from the main street there are a couple of pavilions - they probably cleaned it there when I was in 2018 - stains, dirt, etc. - it's scary to even sit down.
5. Anti-mosquito nets - it is better to buy with you and install it yourself with Velcro - otherwise mosquitoes will eat it. The administration has nothing to do with solving this problem. (I don’t consider the fumigator a solution - I don’t want to poison myself).
6. The playground is in a terrible state and it is not safe for a child to be there for his health.
7. SU in the room - the smell of sewage is something with something. By the way, the water left very slowly - the shower tray filled up in 5 minutes to the brim - you see the siphons are clogged with hair from previous visitors and they also stink when they decompose.
And now for the positive:
1. Beautiful sea.
2. The person who put the deck chairs and umbrellas - he also managed to rearrange the umbrellas in the direction of the sun. He has a separate respect.
Conclusion: next year I will think 100 times whether it is worth going here again.
Translated automatically from Russian. View original