Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Service:
1.0
Booked a room. Upon arrival, it turned out that on that day there was a wedding going on there. About the wedding, as I understand it, the hotel administration knew for a long time, but when we booked a room we were not warned about this. The room was given directly opposite the restaurant where this event was celebrated. Naturally, the restaurant did not work for us, songs, dances under the windows until the morning. And my husband is driving in the morning. We hardly slept all night. When they went to swear at the reception, they offered to move to another room with windows in the other direction. It was offered already in the morning! If there were free rooms with windows to the other side, then why weren't they offered to us right away? Horrible, disrespectful customer service!! !
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Horror
- "They wrapped the shit in a wrapper and said it was a 'rafaelka'!"
- Disregard for customers!
- The hotel surprised me with the quality of service and comfort.
- I recommend
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