• traveled 5 years ago
We chose this hotel because we wanted to visit Kamenetz-Podolsk, and the budget of the trip was small, we started looking for a suitable hotel on the discount coupon site, we really liked the photos of the hotel and it also suited us for the money, we phoned and found out if there was a free triple room on the date of interest, a friendly girl answered the phone, confirmed that there was and booked for the date that we needed.
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We chose this hotel because we wanted to visit Kamenetz-Podolsk, and the budget of the trip was small, we started looking for a suitable hotel on the discount coupon site, we really liked the photos of the hotel and it also suited us for the money, we phoned and found out if there was a free triple room on the date of interest, a friendly girl answered the phone, confirmed that there was and booked for the date that we needed.
The cost of the coupon included accommodation and breakfast with dinner, and lunch can be ordered, we were initially completely satisfied with the description. We arrived in the evening, we were cordially greeted, shown to the second floor and shown to room number 3, they said that it was one of the best, and indeed the room turned out to be wonderful, large, spacious, very comfortable, designed in the Ukrainian style, orthopedic mattresses, mattress topper, everything is clean and tidy. There was a balcony and the windows overlooked an old stone tower, everything is very beautiful, cozy and mega cool everywhere.
Then we found out about the food, we were given a list of dishes, breakfast consisted of three options and dinner consisted of three options (this is what was included in the coupon price), I can immediately say that for a tourist who plans to have a hearty breakfast, then from the proposed list only dumplings + tea came up, we decided to order them in the morning, and for dinner after a fruitful walk we decided to order pots of potatoes, meat and mushrooms + salad and tea.
On the first evening when we arrived, everything was great, we were pleased with the room in anticipation of dinner, although we were waiting for dinner a little expensive, but we were rewarded with a hearty dinner, we were served pots of potatoes and meat with mushrooms + fresh cabbage salad and herbs + tea, portions were big and delicious. But starting from the second day, the cook spoiled our mood with her slowness, we got up early, since we arrived only for 3 days, we wanted to leave the hotel early to see more sights, and for the entire period of our stay we had time to get around everything, we decided to have breakfast early , since from the proposed list of breakfasts the densest consisted of dumplings, we chose it.
We ordered our first breakfast at this hotel at 8:00, the chef told us that everything would be ready in 10-15 minutes, in the end, nothing was brought to us after 10 or 15 minutes. We went to the cook and asked when our food would be, to which the cook told us that he would put water on and in 15 minutes we would have dumplings, we are waiting again, there are no dumplings for 20 minutes, we wait, we wait, then they reminded us again, and in As a result, they brought us dumplings as early as 9:10 (they say they wanted to have breakfast early). Yes, with such a slow cook, you can be late for an excursion, but you can be late anywhere, after all, we didn’t come to sit out waiting for breakfast, but to have time to travel around the city and see more sights, but here it is: wait, wait, wait for breakfast? for which you have already paid!!!
For lunch, we ordered a pork kebab from the owner of the hotel, and we ordered a mushroom soup from the chef. Trust me, the kebab was insanely delicious, and since the owner himself prepared it, the kebab was cooked and served on time. But the mushroom soup prepared by the chef was terrible!! ! Firstly, when we arrived, we saw how the locals were selling fresh forest mushrooms, of course we imagined how delicious mushroom soup should be, but what was our disappointment when we tried this soup... Secondly, in a plate a maximum of 1 scoop of this soup was poured, which is strange in itself, since even in ordinary canteens they pour at least 1.5-2 scoops of soup, and then they poured 1 scoop into a plate. Well, okay, we didn’t argue because we were very hungry and wanted to eat quickly, but as soon as we tried this mushroom soup, the first thing we thought was that the soup must have been spoiled because it was sour! Really sour, but then we realized that it was the mushrooms themselves, the color and taste of the mushrooms were very similar to those marinated in vinegar, and that is why there was such a strange sour taste. The soup was unrealistically tasteless, I have never eaten such nasty things in my life, and even more so for money, but since we were very, very hungry, we were forced to sit down because we understood that if we refuse this soup, then they will not cook another soup for us, and we could stay hungry.
On the table, as before, the crumbs from dinner and the bay leaf that had been taken out from the dinner disgusting mushroom soup were still not removed. Then we asked the cook to cook our dinner at 21:00 (the cook worked from 8 to 22), we asked a few hours in advance so that she would definitely have time to cook, as a result, after several reminders to the cook, we were brought food closer to 21:35. They put it on a still dirty table with bread crumbs and bay soup from a lunch box, but that was not all, moreover, 2 pots were full, sprinkled with herbs, and the third pot was only half full, and from above it was clear that someone I picked up the top of the contents of the pot, since there was no top layer of potatoes with meat, on the bottom layer of potatoes there were remains of small torn off fibers of meat and traces that there was still a potato with meat on top, which it was obvious that someone had picked it up, and even the greens of which were sprinkled initially remained only in the far corners of the pot, and in the middle there was no greenery at all.
This is how it is necessary to sprinkle with greens so that there are not enough potatoes, meat, and greens in the middle, and there is greenery in the far corner, in a word, someone obviously got the top layer in one pot with our food for which we previously paid (included in the cost of the coupon), they didn’t bring us bread, they didn’t bring us tea, they brought sauerkraut and not as much fresh as yesterday, we were indignant, went from the pot and to the cook with a claim what it was, why someone rummaged through one pot, where bread and tea for which we paid (included in the price of the coupon), to which the cook denied that no one climbed in the pot, we clearly showed her that one pot was full and the other was not, the cook took this pot with displeasure and for some reason knocked on the toilet door and told someone to get out toilet, it was very strange for us, then she came up and said that everything seems to us about the pot and said - so what should I cook or redo now again - we said of course yes and that we would wait, after a while they brought us whether the pot but in our opinion not very full and without greenery.
In the morning we decided to tell the cook to cook dumplings for us by 9:00, and without wasting time, we were not wasting time while the cook was there to cook unfortunate dumplings for us, we walked from 8:00 to 8:50, then returned to the hotel and told the cook that we had come and she can already serve dumplings, she said that she will serve them in 10 minutes, we are waiting - waiting - waiting but there are no dumplings, we went to deal with the cook, she said that we should wait what is being prepared, well, okay, although it’s strange since we warned in advance that cooked by 9:00, we are waiting - we are waiting but there are no dumplings, we again went to remind, again the cook says that the dumplings are not ready yet (although there were few guests in the hotel and it was not clear to us why the cook did not prepare dumplings for us.
Then another 12 minutes pass and then the cook comes and asks if we will have dumplings with cabbage, we were so hungry that we already agreed, then she says wait again, then again we went to remind ourselves, the cook says that we need to wait because the dumplings are cooked , we were indignant at the fact that it took so long and why we ordered dumplings with potatoes and they would give us cabbage and that my daughter didn’t want dumplings with cabbage, to which the cook said - I just threw the dumplings into the water and only then I read on the packaging what it was dumplings not with potatoes, but with cabbage - we were shocked, it turns out that the cook cannot cook ordinary store-bought dumplings in water that she didn’t even sculpt, dumplings that are boiled for a maximum of 12 minutes, the cook cannot cook for more than an hour !!!
To which the cook said - well, you agreed to dumplings with cabbage, we said that the daughter does not want with cabbage, but wants with potatoes, and at least let her cook dumplings with potatoes for her daughter, after a while they brought us dumplings, we with cabbage, and daughters with potatoes (both dumplings were tasteless).
We were supposed to leave the room at 12:00 and therefore we ordered potatoes with a chop for an additional fee to be cooked by 12:00, it was 12:00 but the cook did not bring us dinner, we went to find out what was the matter and we were told that the cook suddenly felt bad and she did not cook food for us, but I want to note that the owners of the hotel were not at a loss and cordially said that now the owners themselves will cook food for us, they quickly cooked it and we were able to eat, I also want to rightly note that while we ate we were not evicted from the room, although it was already clearly after 12:00, only after we ate we calmly packed our things, said goodbye to the owners and hit the road.
Outcome:
Positive: the rooms in the main building on the second floor are very good, clean and comfortable, orthopedic mattresses, everything is comfortable, hospitable hosts, the territory is very beautiful and Ukrainian in the very center of the old city, clean air, the owner prepares a breathtaking pork kebab, I recommend it to everyone !!!
Cons: THE BIGGEST MINUS IS THE SLOWNESS OF THE COOK, SINCE BECAUSE OF HIS SLOWNESS IT CAN BE LATE FOR EXCURSIONS OR THE TRAIN AS IT IS DIFFICULT TO CALCULATE THE TIME TO MAKE TIME, AS THE COOKER IS EXTREMELY SLOW AND COOKING IS NOT TASTY! IT WILL BE HARD TO CLIMB THE MOUNTAIN LADDER FOR AN OLD PERSON OR A DISABLED PERSON IF YOU WANT TO GO TO THE CITY BY YOURSELF.
FINAL RESULT:
IF YOU HAVE LITTLE MONEY AND WANT TO SEE KAMENETS-PODOLSK AND LIVE IN COMFORT AND EAT SUPER SHASHLIK, THEN COME TO THE HOTEL "BY THE RIVER".
The cost of the coupon included accommodation and breakfast with dinner, and lunch can be ordered, we were initially completely satisfied with the description. We arrived in the evening, we were cordially greeted, shown to the second floor and shown to room number 3, they said that it was one of the best, and indeed the room turned out to be wonderful, large, spacious, very comfortable, designed in the Ukrainian style, orthopedic mattresses, mattress topper, everything is clean and tidy. There was a balcony and the windows overlooked an old stone tower, everything is very beautiful, cozy and mega cool everywhere.
Then we found out about the food, we were given a list of dishes, breakfast consisted of three options and dinner consisted of three options (this is what was included in the coupon price), I can immediately say that for a tourist who plans to have a hearty breakfast, then from the proposed list only dumplings + tea came up, we decided to order them in the morning, and for dinner after a fruitful walk we decided to order pots of potatoes, meat and mushrooms + salad and tea.
On the first evening when we arrived, everything was great, we were pleased with the room in anticipation of dinner, although we were waiting for dinner a little expensive, but we were rewarded with a hearty dinner, we were served pots of potatoes and meat with mushrooms + fresh cabbage salad and herbs + tea, portions were big and delicious. But starting from the second day, the cook spoiled our mood with her slowness, we got up early, since we arrived only for 3 days, we wanted to leave the hotel early to see more sights, and for the entire period of our stay we had time to get around everything, we decided to have breakfast early , since from the proposed list of breakfasts the densest consisted of dumplings, we chose it.
We ordered our first breakfast at this hotel at 8:00, the chef told us that everything would be ready in 10-15 minutes, in the end, nothing was brought to us after 10 or 15 minutes. We went to the cook and asked when our food would be, to which the cook told us that he would put water on and in 15 minutes we would have dumplings, we are waiting again, there are no dumplings for 20 minutes, we wait, we wait, then they reminded us again, and in As a result, they brought us dumplings as early as 9:10 (they say they wanted to have breakfast early). Yes, with such a slow cook, you can be late for an excursion, but you can be late anywhere, after all, we didn’t come to sit out waiting for breakfast, but to have time to travel around the city and see more sights, but here it is: wait, wait, wait for breakfast? for which you have already paid!!!
For lunch, we ordered a pork kebab from the owner of the hotel, and we ordered a mushroom soup from the chef. Trust me, the kebab was insanely delicious, and since the owner himself prepared it, the kebab was cooked and served on time. But the mushroom soup prepared by the chef was terrible!! ! Firstly, when we arrived, we saw how the locals were selling fresh forest mushrooms, of course we imagined how delicious mushroom soup should be, but what was our disappointment when we tried this soup... Secondly, in a plate a maximum of 1 scoop of this soup was poured, which is strange in itself, since even in ordinary canteens they pour at least 1.5-2 scoops of soup, and then they poured 1 scoop into a plate. Well, okay, we didn’t argue because we were very hungry and wanted to eat quickly, but as soon as we tried this mushroom soup, the first thing we thought was that the soup must have been spoiled because it was sour! Really sour, but then we realized that it was the mushrooms themselves, the color and taste of the mushrooms were very similar to those marinated in vinegar, and that is why there was such a strange sour taste. The soup was unrealistically tasteless, I have never eaten such nasty things in my life, and even more so for money, but since we were very, very hungry, we were forced to sit down because we understood that if we refuse this soup, then they will not cook another soup for us, and we could stay hungry.
On the table, as before, the crumbs from dinner and the bay leaf that had been taken out from the dinner disgusting mushroom soup were still not removed. Then we asked the cook to cook our dinner at 21:00 (the cook worked from 8 to 22), we asked a few hours in advance so that she would definitely have time to cook, as a result, after several reminders to the cook, we were brought food closer to 21:35. They put it on a still dirty table with bread crumbs and bay soup from a lunch box, but that was not all, moreover, 2 pots were full, sprinkled with herbs, and the third pot was only half full, and from above it was clear that someone I picked up the top of the contents of the pot, since there was no top layer of potatoes with meat, on the bottom layer of potatoes there were remains of small torn off fibers of meat and traces that there was still a potato with meat on top, which it was obvious that someone had picked it up, and even the greens of which were sprinkled initially remained only in the far corners of the pot, and in the middle there was no greenery at all.
This is how it is necessary to sprinkle with greens so that there are not enough potatoes, meat, and greens in the middle, and there is greenery in the far corner, in a word, someone obviously got the top layer in one pot with our food for which we previously paid (included in the cost of the coupon), they didn’t bring us bread, they didn’t bring us tea, they brought sauerkraut and not as much fresh as yesterday, we were indignant, went from the pot and to the cook with a claim what it was, why someone rummaged through one pot, where bread and tea for which we paid (included in the price of the coupon), to which the cook denied that no one climbed in the pot, we clearly showed her that one pot was full and the other was not, the cook took this pot with displeasure and for some reason knocked on the toilet door and told someone to get out toilet, it was very strange for us, then she came up and said that everything seems to us about the pot and said - so what should I cook or redo now again - we said of course yes and that we would wait, after a while they brought us whether the pot but in our opinion not very full and without greenery.
In the morning we decided to tell the cook to cook dumplings for us by 9:00, and without wasting time, we were not wasting time while the cook was there to cook unfortunate dumplings for us, we walked from 8:00 to 8:50, then returned to the hotel and told the cook that we had come and she can already serve dumplings, she said that she will serve them in 10 minutes, we are waiting - waiting - waiting but there are no dumplings, we went to deal with the cook, she said that we should wait what is being prepared, well, okay, although it’s strange since we warned in advance that cooked by 9:00, we are waiting - we are waiting but there are no dumplings, we again went to remind, again the cook says that the dumplings are not ready yet (although there were few guests in the hotel and it was not clear to us why the cook did not prepare dumplings for us.
Then another 12 minutes pass and then the cook comes and asks if we will have dumplings with cabbage, we were so hungry that we already agreed, then she says wait again, then again we went to remind ourselves, the cook says that we need to wait because the dumplings are cooked , we were indignant at the fact that it took so long and why we ordered dumplings with potatoes and they would give us cabbage and that my daughter didn’t want dumplings with cabbage, to which the cook said - I just threw the dumplings into the water and only then I read on the packaging what it was dumplings not with potatoes, but with cabbage - we were shocked, it turns out that the cook cannot cook ordinary store-bought dumplings in water that she didn’t even sculpt, dumplings that are boiled for a maximum of 12 minutes, the cook cannot cook for more than an hour !!!
To which the cook said - well, you agreed to dumplings with cabbage, we said that the daughter does not want with cabbage, but wants with potatoes, and at least let her cook dumplings with potatoes for her daughter, after a while they brought us dumplings, we with cabbage, and daughters with potatoes (both dumplings were tasteless).
We were supposed to leave the room at 12:00 and therefore we ordered potatoes with a chop for an additional fee to be cooked by 12:00, it was 12:00 but the cook did not bring us dinner, we went to find out what was the matter and we were told that the cook suddenly felt bad and she did not cook food for us, but I want to note that the owners of the hotel were not at a loss and cordially said that now the owners themselves will cook food for us, they quickly cooked it and we were able to eat, I also want to rightly note that while we ate we were not evicted from the room, although it was already clearly after 12:00, only after we ate we calmly packed our things, said goodbye to the owners and hit the road.
Outcome:
Positive: the rooms in the main building on the second floor are very good, clean and comfortable, orthopedic mattresses, everything is comfortable, hospitable hosts, the territory is very beautiful and Ukrainian in the very center of the old city, clean air, the owner prepares a breathtaking pork kebab, I recommend it to everyone !!!
Cons: THE BIGGEST MINUS IS THE SLOWNESS OF THE COOK, SINCE BECAUSE OF HIS SLOWNESS IT CAN BE LATE FOR EXCURSIONS OR THE TRAIN AS IT IS DIFFICULT TO CALCULATE THE TIME TO MAKE TIME, AS THE COOKER IS EXTREMELY SLOW AND COOKING IS NOT TASTY! IT WILL BE HARD TO CLIMB THE MOUNTAIN LADDER FOR AN OLD PERSON OR A DISABLED PERSON IF YOU WANT TO GO TO THE CITY BY YOURSELF.
FINAL RESULT:
IF YOU HAVE LITTLE MONEY AND WANT TO SEE KAMENETS-PODOLSK AND LIVE IN COMFORT AND EAT SUPER SHASHLIK, THEN COME TO THE HOTEL "BY THE RIVER".
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The family decided to visit the fortress of Ukraine. The first fortress on our way was in Kamianets-Podilskyi. Two-room cottage was booked in advance from 12.07. 2019 to 17.07. 2019 (actually it turned out to be two separate numbers). Stayed at the hotel "By the river". Attracted photos of the hotel (which turned out to be true).
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The family decided to visit the fortress of Ukraine. The first fortress on our way was in Kamianets-Podilskyi. Two-room cottage was booked in advance from 12.07. 2019 to 17.07. 2019 (actually it turned out to be two separate numbers). Stayed at the hotel "By the river". Attracted photos of the hotel (which turned out to be true). And that's all we liked. On the first day we felt boorish attitude towards vacationers by the staff (kitchen staff, waiter Irina, hotel owner). Our requests for the services included in the price of the cottage were IGNORED. The chefs ignored our orders or halved them (that is, the waiter brought not four servings, but only two).
I DO NOT ADVISE ANYONE TO STAY IN THE HOTEL "NEAR THE RIVER"
I DO NOT ADVISE ANYONE TO STAY IN THE HOTEL "NEAR THE RIVER"
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As soon as we arrived at the hotel, we suffered the boorish attitude of the host, who began to insult our group, but the roughest of the staff is his daughter, who called me and my friends inadequate, although we did no harm to their hotel. A real surprise was also the previous and, I'm sure, permanent residents of the rooms-ANTS, for which the owner simply offered to feed them, which makes it impossible to stay in the room.
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As soon as we arrived at the hotel, we suffered the boorish attitude of the host, who began to insult our group, but the roughest of the staff is his daughter, who called me and my friends inadequate, although we did no harm to their hotel. A real surprise was also the previous and, I'm sure, permanent residents of the rooms-ANTS, for which the owner simply offered to feed them, which makes it impossible to stay in the room. As for the rooms themselves, we lived in houses - small, dirty and stuffy. The water pressure in the bathroom is almost absent, and there are only 2 options for choosing water-ice or boiling water (if you're lucky). Also, the administration was just looking for any reasons to steal more money from guests.
The security guard, who lived to sleep, looked at our windows all night and looked quite frightened
The advantage is a beautiful area, the presence of gazebos where you can sit and relax.
The most pleasant of the staff is the waitress Ira, who is friendly and knows how to do her job.
in general, if you want to spend a holiday in a bad mood, with ants in your speeches, unwashed and ruined, the hotel NEAR THE RIVER is for you! ! ! ! !
The security guard, who lived to sleep, looked at our windows all night and looked quite frightened
The advantage is a beautiful area, the presence of gazebos where you can sit and relax.
The most pleasant of the staff is the waitress Ira, who is friendly and knows how to do her job.
in general, if you want to spend a holiday in a bad mood, with ants in your speeches, unwashed and ruined, the hotel NEAR THE RIVER is for you! ! ! ! !
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rest excellent service 5+ staff friendly rooms clean and comfortable. the territory is always cleaned good cuisine and fast service very cool gazebos water murmurs mosquitoes did not see the air stunned thanks a special Alina is a great clever woman we advise everyone. good luck and prosperity to you
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rest excellent service 5+ staff friendly rooms clean and comfortable. the territory is always cleaned good cuisine and fast service very cool gazebos water murmurs mosquitoes did not see the air stunned thanks a special Alina is a great clever woman we advise everyone. good luck and prosperity to you
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• traveled 6 years ago
The room is like in a scary fairy tale. With old ragged furniture that literally crumbles from touch, lack of sockets, lack of internet, hot water, dirty floors, sealed showers both inside and out. But the cherry on the cake turned out to be nails sticking out from the side of the sleeping area where the child should sleep.
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The room is like in a scary fairy tale.
With old ragged furniture that literally crumbles from touch, lack of sockets, lack of internet, hot water, dirty floors, sealed showers both inside and out. But the cherry on the cake turned out to be nails sticking out from the side of the sleeping area where the child should sleep.
Bed linen, pillows were not the first freshness. Towels are multi-colored and all of the same small size. And bath accessories were not heard at all.
Walking through the territory, it became clear that everything was done only for external attractiveness, but no one thought about safety. And if you are with small children, then danger awaits at every step.
Separately, I want to tell the playground, which was also made from those garbage. Nails stuck out in the swing, and after moving down the hill it was possible to tear everything, including clothes.
The staff is impudent and boorish, the only normal girl was the waitress, most likely she has not been working in this almshouse for a long time.
What shocked me is the barbecue man who tastes your meat and finishes your drinks without being embarrassed by prying eyes.
But when we decided to run away, it turned out that they were not going to return the money to us.
The administrator never showed up at the workplace, even though it was 10 am in the yard and didn’t even deign to call back, but when I did get through she sprinkled me with abuse from head to toe to all the comments she answered that these are your problems if you don’t like it, we provided the service and we are not going to return the money.
The hotel was practically empty, which is understandable.
With such a bestial attitude towards his guests, he will never be in the top.
As for the kitchen, the dishes are clearly underweight, and the fact that the cooks work without gloves and hats and feed the cats at the workplace, and then with these hands they arrange the food into plates.
And if you want to spoil the weekend, then welcome to the luxury hotel Biel Ricki.
With old ragged furniture that literally crumbles from touch, lack of sockets, lack of internet, hot water, dirty floors, sealed showers both inside and out. But the cherry on the cake turned out to be nails sticking out from the side of the sleeping area where the child should sleep.
Bed linen, pillows were not the first freshness. Towels are multi-colored and all of the same small size. And bath accessories were not heard at all.
Walking through the territory, it became clear that everything was done only for external attractiveness, but no one thought about safety. And if you are with small children, then danger awaits at every step.
Separately, I want to tell the playground, which was also made from those garbage. Nails stuck out in the swing, and after moving down the hill it was possible to tear everything, including clothes.
The staff is impudent and boorish, the only normal girl was the waitress, most likely she has not been working in this almshouse for a long time.
What shocked me is the barbecue man who tastes your meat and finishes your drinks without being embarrassed by prying eyes.
But when we decided to run away, it turned out that they were not going to return the money to us.
The administrator never showed up at the workplace, even though it was 10 am in the yard and didn’t even deign to call back, but when I did get through she sprinkled me with abuse from head to toe to all the comments she answered that these are your problems if you don’t like it, we provided the service and we are not going to return the money.
The hotel was practically empty, which is understandable.
With such a bestial attitude towards his guests, he will never be in the top.
As for the kitchen, the dishes are clearly underweight, and the fact that the cooks work without gloves and hats and feed the cats at the workplace, and then with these hands they arrange the food into plates.
And if you want to spoil the weekend, then welcome to the luxury hotel Biel Ricki.
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We arrived at the hotel for 2 days, the train came at night, we were met by a security guard and taken to the room. The night was quite chilly, but the room was very warm. The room is cozy and quite clean, there were no problems with hot water. Toiletries included soap and toilet paper. There is no hair dryer in the room, they took it from the administrator for the period of stay.
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We arrived at the hotel for 2 days, the train came at night, we were met by a security guard and taken to the room. The night was quite chilly, but the room was very warm. The room is cozy and quite clean, there were no problems with hot water. Toiletries included soap and toilet paper. There is no hair dryer in the room, they took it from the administrator for the period of stay. The staff is very friendly and accommodating. The hotel is located in a canyon, in a historical and very beautiful place. The road to the hotel is not very convenient, but for us there were no difficulties. The territory is well-groomed, with a large number of pavilions by the river and greenery. Everything matches the photo on the site. There is a restaurant with home cooking (we only had dinner) they cook deliciously, the portions are large. We'll definitely be back!
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• 5
When booking this hotel, keep in mind that no one will refund you! The hotel booked and paid 400 UAH. , but I do not have the opportunity to go, so there were circumstances, warned that you need to cancel the reservation 7 days before arrival, but the administrator said that they will not return the money, before dropping the phone just said "this is your problem, and the number I'll give so the question arises, if they re-submit the number, why did they refuse to return the money?.
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When booking this hotel, keep in mind that no one will refund you! The hotel booked and paid 400 UAH. , but I do not have the opportunity to go, so there were circumstances, warned that you need to cancel the reservation 7 days before arrival, but the administrator said that they will not return the money, before dropping the phone just said "this is your problem, and the number I'll give so the question arises, if they re-submit the number, why did they refuse to return the money?
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• 10
We chose the hotel on the eve of Independence Day, so there was nothing much to choose from. The territory of the hotel is very beautiful, you can see the owners are trying, there are many pavilions where you can eat overlooking the river. . beautiful and delicious. We were satisfied with the breakfasts. Waiters are responsive.
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We chose the hotel on the eve of Independence Day, so there was nothing much to choose from. The territory of the hotel is very beautiful, you can see the owners are trying, there are many pavilions where you can eat overlooking the river. . beautiful and delicious. We were satisfied with the breakfasts. Waiters are responsive. You can get into the city very quickly, but you have to climb the stairs (Farengolts stairs), it was not difficult for us, it would not be convenient for the elderly and with a stroller. We lived in an economy cottage, these are such small houses already outside the territory of the main building, but quite close, the walls are cardboard (pressed sawdust) and the audibility is perfect of everything that happens in neighboring houses, the toilet / shower is very small, I could not sit on the toilet normally, only from the side, the water was hot and the pressure was good. On the last night there was some kind of scandal / fight at 3 am, screams running around, I woke up and got scared. . . not nice. The cottage is considered three local, that is, a bunk bed, two from below, one from the top, but there is not enough space for two below. The linen seems to be clean, but somehow washed out, I took my own towels and did not regret. In general, for the price that we paid more and there is nothing to want, according to European standards, this is generally the price of a hostel. Conclusion, if you go further, then only to the main building, judging by the photo of the room it is better there, but the price is higher, there is also a kitchen and a restaurant, so it can be noisy.
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Rested with two families with children. We rented a two-room cottage. The territory of the hotel from afar looked very beautiful, but in fact everything was done by hand. And besides, there was a repair in the yard and in the administration building. As a result, noise, dust, dirt...... half-naked dirty people walk around the yard.
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Rested with two families with children. We rented a two-room cottage. The territory of the hotel from afar looked very beautiful, but in fact everything was done by hand. And besides, there was a repair in the yard and in the administration building. As a result, noise, dust, dirt...... half-naked dirty people walk around the yard. By the way, the owner also walks around the yard almost naked and communicates very condescendingly with vacationers. Another huge minus of the hotel is that its main purpose is a cafe, and in the evenings there are a lot of drunk, strangers in the hotel courtyard. The gates are always open, who wants to come in........There is no soundproofing in the rooms, we did not get enough sleep for the whole two days and counted the days when we would leave from there. The water in the room barely flows, for example, my long hair cannot be washed at all. There is a swimming pool on site. in fact, the trough is covered with a film, and for that !!!! ! the owner wants an additional fee of 20 UAH per hour per person.
In short, you can talk for a long time...... it's a pity that the hotel is in such a beautiful place in the hands of unqualified, greedy and indifferent people.
Of the advantages of the hotel is a good location, delicious homemade dumplings, dumplings. And we were lucky with the waitress, a very friendly, smiling girl Ira.
In short, you can talk for a long time...... it's a pity that the hotel is in such a beautiful place in the hands of unqualified, greedy and indifferent people.
Of the advantages of the hotel is a good location, delicious homemade dumplings, dumplings. And we were lucky with the waitress, a very friendly, smiling girl Ira.
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• 11
• traveled 7 years ago
Comfort 0, from the described conditions, which were promised and shown in the photo, there was nothing left as soon as we paid and arrived. There should have been a room for two. on arrival there was a summer small house in which not that there is no place for two to unfold, REALLY one place is not enough, places exactly on a bed (2-tier) and TV.
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Comfort 0, from the described conditions, which were promised and shown in the photo, there was nothing left as soon as we paid and arrived.
There should have been a room for two. on arrival there was a summer small house in which not that there is no place for two to unfold, REALLY one place is not enough, places exactly on a bed (2-tier) and TV.
When they started saying that they didn't pay for it, the answer came that you came here to sit in the room? see what the weather and beauty on the street.
Arrived in a not very warm period of time, could not provide a heater, as the weak wiring was (gave a blanket ....they say you are young, and next to grandparents in the same room they need)
I can not say anything about the kitchen, then after the room I did not want to order anything
There should have been a room for two. on arrival there was a summer small house in which not that there is no place for two to unfold, REALLY one place is not enough, places exactly on a bed (2-tier) and TV.
When they started saying that they didn't pay for it, the answer came that you came here to sit in the room? see what the weather and beauty on the street.
Arrived in a not very warm period of time, could not provide a heater, as the weak wiring was (gave a blanket ....they say you are young, and next to grandparents in the same room they need)
I can not say anything about the kitchen, then after the room I did not want to order anything
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