A hotel that is more likely to leave negative emotions than positive ones

Written: 27 august 2020
Travel time: 25 july — 2 august 2020
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 3.0
Food: 6.0
Amenities: 7.0
Advantages (pros) of rest in hotel:
1. Good territory.
2. Three pools on the territory. One of them is children's.
3. Children's slides (for the little ones).
4. Adult slides.
5. Three restaurants on the territory. In one of them food like a buffet.
7. Private beach.
8. Not a bad playground.
9. The territory is clean.

Now to the most interesting. DISADVANTAGES:
1. It is impossible to call. To arm the number, they called for 2-3 days. Either it took an hour or they didn't pick up the phone.
2. Number. The room itself is pretty good. But the shower is small and uncomfortable. The windows of the room overlooked the lake (although promised a lawn). The lake, even faster than a swamp, smelled. The water also smelled of this swamp in my soul.
3. There is a broom and a scoop. But really with such payment cleaning should be once in 4 days (and this is upon prior request). Everything is not swept away with a broom. There is no mop. Garbage sticks to your feet. Dirty.

4. On the balcony somehow stretched threads for clothes. Probably pulling one of the vacationers.
There are no clothespins.
In strong winds, clothes fly to the ground or where the wind throws them.
5. There is no Wi-Fi in the room.
6. There is no internal telephone. Where to call if something happened is not clear. The number written on the paper given at check-in is not online.
7. Towels, bed linen no one changes (only on request once every few days).
8 Toilet paper, soap no one applies. Again, you have to run and talk yourself.
9. Meals are not included in the payment at all. A buffet restaurant is available on site. The price of dishes by weight (29.90 per 100 g). If you come later the food will be cold.
10. Your beach, but dirty.
11. The sea was dirty.
12. Sunbeds, umbrellas are paid (50 UAH for 1 piece).
13. The most interesting. Eviction up to 10 hours. We approached the reception and asked if we could leave at 4 am. They said yes, you can. The girl will come, give a deposit of 1000 UAH (although it is not clear what it is taken for) and go. We arrived with a 4-year-old child. The child woke up at 3.
45 and waited.
Nobody came. At 4.20 we dialed the manager's number (the only number we had). Dropping. We went to the guard, who knew little. But through some acquaintance taking the number of the girl who is engaged in cleaning. They scored. The girl is tied to another body. Gave another number. As a result, 3 people woke up to learn something.
Baby crying, tired, night. I have to go. We're late for the train.
At 5 am they came with a deposit. With the excuse that the girls fell asleep. Nobody really apologized. They took the deposit and left. We barely made it on the train ...
The manager called back at 9 am. But we did not see the point in answering the call. The result was a text message with a rather unpleasant text. The screen is attached.


Therefore, the hotel complex Breeze De Luxe does not recommend to anyone. So much money was thrown away that it was possible to fly to the "All Inclusive" abroad, and the service and the impression of zero, you can even say the negative.
Translated automatically from Ukrainian. View original