Rest ruined, even scammers!

Written: 11 september 2020
Travel time: 22 — 24 august 2020
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Upon arrival, they are added to a personal chat, where you can write all your wishes. She asked for 2 days to give us more towels, as there were not enough of them in the room. Didn't interrogate. Ordered breakfast, silence in response. An hour later she asked if the order was made and wait for it? They apologized, but did not explain and did not warn why not. But they didn’t forget to remind early in the morning about eviction before 10.00)
The deluxe cottage does not match the photo. Very small bedroom. It is difficult to pass between the bed and the wall. A large corridor - an aquarium, without curtains, where the sun shines all day and is very hot.
Unfinished piece of tile in the bathroom. Cheap towels with lint coming out. It is disgusting to wipe yourself off, the whole body and clothes are then in this. Alien hair on the sink. Zero soundproofing. Lack of normal access to the territory and lack of parking spaces. Be prepared to park under the fence in the bushes.

Upon returning home, it turned out that the hotel had canceled my reservation. Under the pretext that I allegedly did not come to them. As explained by booking (I made a reservation through their website), this is so that my bad review is not published and not to pay%. They even managed to forge a receipt that they kind of returned my prepayment to me, trying to prove that I was not with them. FRAUDERS! I don't recommend anyone to deal with them!
Translated automatically from Russian. View original