Отвратительный персонал, книга отзывов подставная Disgusting staff, fake reviews book

I often visit Kremenchug. I never stay at this hotel, because. last year my company paid me for a room in it and I had a very unpleasant incident with the staff who had fun at night and turned on the music, and they did not respond to my requests to stop screaming under the windows / the windows were facing the courtyard /. I asked the administrator for peace, but they ignored me. In the morning I asked for a book of complaints and she was grinning!! ! gave me an unlaced notebook, which they slip to disgruntled visitors. I understood this and began to demand a real book of complaints. Then they gave me another one, but that one ended up recording in 2011. As a result, I wrote a complaint, but I understand that no one except the grinning administrator will see her. Too bad the owner is not interested in his staff. The attitude of the administrator was boorish and offensive, which indicates permissiveness born of connivance.