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7.0
from 10
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We arrived in Lviv for the weekend. The hotel was chosen based on reviews. Almost no regrets. The distance from the city center is compensated by polite smiling staff and a cozy atmosphere. Always wanted to go back. Pleasant impressions disappeared during the eviction. We were billed for damaged towels . . We travel a lot, rested in different countries. But this is the first time we've encountered this. Never had a problem with any hotel. A hotel that claims to be such a star turned out to be so petty. A shame!!! ! I agree that hair dye is not easy to remove, but given that the hotel offers paid dry cleaning and laundry services, I do not advise you to use them. They won't make it. I’m not sure that the towels were not washed at all, since at home, after one regular wash, the stains are almost invisible. WOMEN CARING ON YOUR APPEARANCE, COME TO THIS HOTEL WITH YOUR BATH ACCESSORIES AND BED LINEN!!!!!!
We will definitely return to Lviv, but never to this hotel!
We will definitely return to Lviv, but never to this hotel!
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