Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
1.0
Cleanliness:
8.0
Food:
3.0
Amenities:
3.0
An example of how a nice hotel can be KILLED by disgusting service!!!
We stayed 14.02-15.02 in a standard room.
I'll start with the good. We were allowed to check-in before check-in time (about 10.00), we did not charge extra for this. The hotel itself and the room looked good. Everything is new. Electronic locks. Balcony.
The room is much smaller than in the photo, but this is a common story.
Now a fly in the ointment. Such a big scoop.
1. The elevator didn't work. We understand that for the winter it is turned off to save money.
2. There was no heating!! ! I think for the same reason. It's 0 C outside, and the batteries are cold in the room. We tried to heat the air conditioner, but the effect is small, and there is a lot of noise! Like in a tent! Wrapped up in two blankets, lie down and think, what kind of... we came here... Freeze?!!
3. Wi-fi - yes, it really is in the rooms. BUT paid!! ! 20 UAH at one o'clock. In any smelly eatery now you can see the mail for free, but here - please pay.
4. Breakfast is a different story. On the day of arrival paid - 90 UAH. per person Paid, we're looking. Buffet serving along the walls, but no food. Only cutlery and sliced loaf. After 15 min. they bring us a plate each - 3 pieces of cheese, 3 pieces of ham. After another 15 min. they bring us scrambled eggs with cold sausages. We ask for coffee - they bring disgusting instant. We ask for custard - they say "pay separately for 20 UAH. " We remind you that we have already paid 180 (!!! ), and they: "coffee is not included in this price. " What is included then? Cold sausages and a dissatisfied mine of the waiter?!
The next day (breakfast is already included in the price of the room, so they came) the same story. Waiting for my eggs. We watch how sleepy guests look into empty pots. As in the hope of drinking a normal coffee, they go to the coffee machine, the waiter catches up with them, shakes his head and distributes Nescafe 3in1 in sticks. We are already laughing. Thank you at least the tablecloths were laid this time.
We travel a lot on business trips, both in big cities and in downtrodden provinces. We stayed both in the world "grids" and in budget regional hotels. But this is my first time writing a review. Hooked! Save - then do not declare breakfast at all! But if you feed people, provide at least a minimal set: natural coffee (!!! ), some kind of fruit, yogurt, eggs.
And save on heating and Wi-fi... This is generally without comment.
We stayed 14.02-15.02 in a standard room.
I'll start with the good. We were allowed to check-in before check-in time (about 10.00), we did not charge extra for this. The hotel itself and the room looked good. Everything is new. Electronic locks. Balcony.
The room is much smaller than in the photo, but this is a common story.
Now a fly in the ointment. Such a big scoop.
1. The elevator didn't work. We understand that for the winter it is turned off to save money.
2. There was no heating!! ! I think for the same reason. It's 0 C outside, and the batteries are cold in the room. We tried to heat the air conditioner, but the effect is small, and there is a lot of noise! Like in a tent! Wrapped up in two blankets, lie down and think, what kind of... we came here... Freeze?!!
3. Wi-fi - yes, it really is in the rooms. BUT paid!! ! 20 UAH at one o'clock. In any smelly eatery now you can see the mail for free, but here - please pay.
4. Breakfast is a different story. On the day of arrival paid - 90 UAH. per person Paid, we're looking. Buffet serving along the walls, but no food. Only cutlery and sliced loaf. After 15 min. they bring us a plate each - 3 pieces of cheese, 3 pieces of ham. After another 15 min. they bring us scrambled eggs with cold sausages. We ask for coffee - they bring disgusting instant. We ask for custard - they say "pay separately for 20 UAH. " We remind you that we have already paid 180 (!!! ), and they: "coffee is not included in this price. " What is included then? Cold sausages and a dissatisfied mine of the waiter?!
The next day (breakfast is already included in the price of the room, so they came) the same story. Waiting for my eggs. We watch how sleepy guests look into empty pots. As in the hope of drinking a normal coffee, they go to the coffee machine, the waiter catches up with them, shakes his head and distributes Nescafe 3in1 in sticks. We are already laughing. Thank you at least the tablecloths were laid this time.
We travel a lot on business trips, both in big cities and in downtrodden provinces. We stayed both in the world "grids" and in budget regional hotels. But this is my first time writing a review. Hooked! Save - then do not declare breakfast at all! But if you feed people, provide at least a minimal set: natural coffee (!!! ), some kind of fruit, yogurt, eggs.
And save on heating and Wi-fi... This is generally without comment.
Translated automatically from Russian. View original
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