The resort is in a terrible state. The service does not match the price.

Written: 2 september 2017
Travel time: 3 — 21 july 2017
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 2.0
Food: 3.0
Amenities: 3.0
In the sanatorium "Kuyalnik" I was with my husband for the first and, probably, the last time. While it is in a state of ruin. In the room "junior suite" for 1500 UAH. per day for two: a fungus in the shower 1 cm thick; balcony doors are closed with... carnations and a hinged hook, framed by mounting foam; the balcony is in disrepair, it is extremely dangerous for children to go there; the furniture is old and partially broken, dirty; bed linen, too, washed, darned; windows not washed for months. At the time of arrival, there was no paid service in the room - television, even after three days the director of building No. 1 did not submit an application to the service company, only a week later, after contacting the director of the sanatorium, they replaced the cable and the head on the satellite dish, which had long since left building. We did not receive the promised compensation for the lack of service. Nutrition is a test: from meat only chicken and its offal, in July there was no fruit at all, tomatoes - who are lucky, no sour-milk products (only for a diet table), from baking - a bun every other day. In general, food - for 165 UAH. per day per person. The tables are constantly dirty, the waiters do not have time, although they try. Procedures - 2-3, the main treatment - Kuyalnitsky estuary. Queues everywhere, it's a nightmare! The territory is mostly unkempt, behind the clinic - this is entertainment for stalkers.
From the pros: the friendliness of the staff, the efficiency of spinal extraction, a small but warm estuary really heals and soothes. But the feeling that we were robbed still remains. Moreover, we have something to compare with. We rested in a private sanatorium in Truskavets, where both the service and the payment are worthy and adequate.
Translated automatically from Russian. View original