real horror

Written: 6 october 2013
Travel time: 9 — 25 september 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 6.0
Cleanliness: 4.0
Food: 8.0
Amenities: 3.0
So. A lot of impressions. To be honest, before the trip I read the reviews here, on Turpravda, but I thought that people were exaggerating and everything was not so bad. But it turned out the people were right. I have never seen such conditions and such misery. Although not used to all sorts of suites.
In fact.
Pros:
- excellent staff - from the reception to the maids. (It is the human factor, not the quality of cleaning). No one was rude or rude anywhere.
- excellent food. Buffet. Plenty of salads and meat dishes. The daily menu was rich, there was plenty to choose from, everything was cooked deliciously. The downside is that everything was scattered quickly, but with a slight delay they brought more.
- a unique mud bath. Architectural masterpiece, good nurses.
The benefits are over.
Minuses:

- very bad transport connection. Minibuses go to the city in 2-3 hours. A line is already being built for them an hour before departure. An alternative is taxi drivers who charge 4 UAH per person. It’s inconvenient and it hits your pocket when you realize that there’s absolutely nothing to go there.
- Tragically terrible living conditions. Unless you're in a junior suite or suite of course.
Balcony - fenced only with iron fittings, without fencing.
Room - without repair, squalor. They give only 1 terry towel, and one cotton. Everything.
Bathroom - see for yourself. At the joints of the tiles - black mold. The so-called "shower" in the corner between the toilet and the washbasin, all the water flows onto the common floor and through it to the drain in the floor near the washbasin. Everything is patched up with some kind of plywood, the old pipes are painted gray "under metal-plastic". The gasket on the tap - from a rag... I consider myself not a whimsical person, but HOW to approach that soul - I put it off for several hours.
- There is no light bulb in the hallway. I reported this to the reception - they "reassured" that they were nowhere along the corridors.
At the end, she left a comment in the book of suggestions. So that the management of the sanatorium has a conscience and respects ordinary vacationers - pensioners and mothers with sick children who cannot buy a "lux" room, but at the same time they are people and do not deserve SUCH conditions. I wished that the management would love their work and love the people who come to the sanatorium.
Translated automatically from Russian. View original