Feeling like in the USSR. Normal rooms but terrible food, spa tolerable

Written: 22 january 2018
Travel time: 10 — 14 january 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 4.0
Food: 3.0
Amenities: 3.0
From the good:
1. We settled in earlier, which is a plus since we arrived at 5 in the morning - we went to the city for breakfast, returned and were already in the room at about 9 (according to the rules, check in at 12)
2. The room is spacious and bright. The filling is poor and "Soviet" - for example, in the shower there is only soap and shampoo - no conditioner, no shower gel. There is a kettle and cups in the room, but no tea and coffee, no bottle of water. Save on the little things.
PS: there was no knife in the room and we wanted to cut fruit. They asked for a knife in a restaurant - the waiter went to find out, then brought a verdict: a deposit of UAH 100 must be paid for the knife. It spoiled the impression very much - the hotel positions itself as a high class (it can be seen from the interior), but in fact such "pettyness" greatly lowers the level of the hotel and the impressions of it.

Another minus: there is no safe in the "standard" room, I had to leave the equipment at the reception in the general staff safe (they put laptops in a common bag duh... )
3. The staff is very friendly! This is a plus.
The woman at the reception is positive, the boy in the spa restaurant (Andrey) is SUPER! Perfect service, fast, clear, polite, I have never seen such speed and tact anywhere.

And now, alas, cons:

1. Food. Honestly, it's terrible. That is, breakfasts alternated from edible scrambled eggs to a rather tasty casserole and unexpectedly to french fries and sausages. The problem is more in the portion size. We were girls and somehow ate enough, although we had to add our own fruits to breakfast. But think for yourself: a children's portion of french fries + 1 (! ) sausage. And that's it. Eat as you like and try to be full.
The rest of the food is something.
Breakfast is served with coffee sticks. I asked him for milk (I do not drink coffee without milk) - they said that "for an additional fee. " Unpleasant.
We took food from the restaurant - everything is so fatty that the oil fills the plate, unpleasant + then I had stomach problems from such cooking.
And all this at incredibly high prices (hodgepodge 110 UAH, very mediocre sour borscht 65 UAH). There was a feeling that I was at least in Cyprus, but certainly not in Ukraine.
Speaking of borscht. They serve it as they want: they bring it with lard, sometimes without it, while the serving does not affect the price.

2. SPA center.
The pool is Soviet, with dividing paths, that is, it is simply unrealistic to swim for your own pleasure. For saunas they want separately 350 UAH per day (! ), despite the fact that there are only three saunas, and they are tiny (a maximum of 2 people can fit in the infrared one).
Solarium 16 UAH per minute (! ).
The SPA center itself is not really lit, that is, the impression is that you are walking in an unfinished hotel - the light is 30-50%, depressive music is playing (I don’t know who chose this playlist, but I heard one of the proposed compositions at the funeral of a relative, conclusions do it yourself).
Water is cold!

That is, in order to get into the pool, they first warmed up in the jacuzzi (+39C), then quickly plunged into a cold barrel, and from there they climbed into the pool. It was enough for 15-20 minutes, but no more, then it froze and had to get out.
The jacuzzi is warm and backlit (it's nice), but dirty, some kind of muck floats in the water in clumps like algae, it's very visible with the backlight. The jacuzzis themselves are slippery inside, it seems they are rarely washed.

3. Location.
The hotel is VERY far from the city, actually beyond Odessa. It takes 45 minutes to get to the city and about 1.5 hours to the center. At the same time, there are no entertainment, food or any other establishments nearby, only one mossy shop, which was closed all the time.

Summary of impressions:
the organizers tried to do it "like in Europe", but in the end, only prices from Europe, but in fact, like in the USSR + pettiness and attempts to rip off a penny for every extra sneeze.
Translated automatically from Russian. View original

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