rude staff, wi-fi is very poor

Written: 20 july 2016
Travel time: 12 — 17 july 2016
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 2.0
Food: 6.0
Amenities: 6.0
Good afternoon. I want to tell you about my stay at Villa Leontia. Upon arrival, the manager informed us. that we still need to make payment for the days that we have already paid on the card. after clarification, we did not pay extra, because initially we were not provided with the correct information. As for the rooms, the mix is ​ ​ terrible, water flows from all sides, when we turned to the administrator, we were told that the previous customers broke it, then we will change it when it is not known. As a result, the shower was only cold. Settlements at 14.00, with difficulty at 17.00 they settled, but when they checked out, they kicked us out from 11 in the morning. They also rented a room for 230 UAH, although upon arrival on their interactive scoreboard the cost is 220 UAH. 10 UAH is not money, but......... not nice, the administrator, as always, is not in the know. The conclusion was made, we will not go to this VILLA. Tatiana 0977425039
Translated automatically from Russian. View original