Hello! Judging by the dates, we rested with you at the same time, once again I am convinced how differently people can perceive rest in the same conditions, maybe it depends on the initial mood? We rested from 30.04 to 10.05. 2013 with two children 4 and 6 years old. My son still asks me when are we going to the Chalet again? The staff is young but developing, most of the guys are about 20 years old, it is immediately noticeable that they are trying very hard, for this it is impossible not to respect them.
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Hello! Judging by the dates, we rested with you at the same time, once again I am convinced how differently people can perceive rest in the same conditions, maybe it depends on the initial mood? We rested from 30.04 to 10.05. 2013 with two children 4 and 6 years old. My son still asks me when are we going to the Chalet again? The staff is young but developing, most of the guys are about 20 years old, it is immediately noticeable that they are trying very hard, for this it is impossible not to respect them. During our stay, we almost forgot where our children were, as it got to the point that they fed them themselves from a spoon (it's true)! We met some couples who are resting in this place for the fifth time! There is a restaurant on the ground floor, delicious Ukrainian and French cuisine, prices are good, the condition of the rooms is at the highest level, I liked everything, I, as a tourism worker, have something to compare. I can only agree with the previous review that without Sasha, the Chalet has a different mood, we will definitely return again and I hope more than once! Special greetings to bartenders Nazar and Andrey, chef Panna Anya and especially Sasha!! ! Thanks for a great vacation! Best regards, Ekaterina, Kremenchug
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The hotel is normal, but the staff..... This is a quiet horror....And this is no exaggeration..... On the second day, my wife and I already wanted to take money and move in... But we met the owner and he apologized for the staff who thumped all night and did not let me sleep. The owner is normal, but it’s a shame that only he is gone, the staff immediately changes before our eyes, especially the waiters who start to thump in the morning and thump all day on the stump.
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The hotel is normal, but the staff..... This is a quiet horror....And this is no exaggeration..... On the second day, my wife and I already wanted to take money and move in... But we met the owner and he apologized for the staff who thumped all night and did not let me sleep. The owner is normal, but it’s a shame that only he is gone, the staff immediately changes before our eyes, especially the waiters who start to thump in the morning and thump all day on the stump....By the way, those swindlers, in my presence, they wrote out an invoice for a young couple for tea, which comes in and so free in the complex and on the very first day he tried to insert me for 100 UAH with the hope that I would not count the change....And you also need to constantly beg for something..... For example, butter, sausage, which are included for free in breakfast and at the same time you feel like a beggar. There is no security and guarded parking there, as they write on the websites and they can still fire up the grill right next to the car from the side of the gas tank, that is, no one thinks about you and your property, as well as about the safety of the guests. I went out for a run at 5:00, when I came back I came across a closed door, I probably pounded on the door for about 30 minutes, and then I had to call the owner to open the doors, although the grief of the workers of this hotel run back and forth all night, but they can’t open the door maybe in the morning, they don’t hear, bastards, because they constantly drink at night and absolutely do not think about the development of the owner’s business.
Alexander (owner) if you want people to come back to you to stay again, then you need to drive the waiters in the neck, the first and immediately Nazar, because it’s not very pleasant to listen to the discussion of yesterday’s visitors during breakfast or by placing an order for him to wait until he goes to smoke, drink coffee, and only then pass the order to the kitchen. But the most interesting thing is when you are present in the hall, he doesn’t even raise his eyes and immediately disappears somewhere all the ambition. Here you were not in my opinion on May 9 and 10, so immediately back at night, booze and dirty tables, which is not very pleasant to watch during breakfast, as well as Nazar's fumes. By the way, we didn’t eat at your place just because we wanted to protect ourselves from communicating with your guys, and this, after all, about 2000.00 UAH for two weeks went to your competitors....And in your absence, cleaning of the hall begins only at nine
so you either need to be constantly present at the hotel or just change the staff to whom you can entrust the hotel and your business in general......
Alexander (owner) if you want people to come back to you to stay again, then you need to drive the waiters in the neck, the first and immediately Nazar, because it’s not very pleasant to listen to the discussion of yesterday’s visitors during breakfast or by placing an order for him to wait until he goes to smoke, drink coffee, and only then pass the order to the kitchen. But the most interesting thing is when you are present in the hall, he doesn’t even raise his eyes and immediately disappears somewhere all the ambition. Here you were not in my opinion on May 9 and 10, so immediately back at night, booze and dirty tables, which is not very pleasant to watch during breakfast, as well as Nazar's fumes. By the way, we didn’t eat at your place just because we wanted to protect ourselves from communicating with your guys, and this, after all, about 2000.00 UAH for two weeks went to your competitors....And in your absence, cleaning of the hall begins only at nine
so you either need to be constantly present at the hotel or just change the staff to whom you can entrust the hotel and your business in general......
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